FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,058
shipping
245
quality
12,364
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144,615 reviews

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Illinois
1 review
0 helpful votes
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Well done
July 28, 2022

Easy to use website, product was received in a timely manner and was packaged very well and the instructions were very clear and accurate.

Date of experience: July 28, 2022
Michigan
1 review
0 helpful votes
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Great purchase
July 28, 2022

Trees came very quickly. Trees were healthy when they arrived. Very happy with the purchase.

Date of experience: July 28, 2022
Michigan
1 review
0 helpful votes
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Cherry Trees
July 28, 2022

My purchasing experience was great. One of the cherry trees is not that healthy. Will see if it survives and how the return process works if it does not.

Date of experience: July 28, 2022
Alabama
1 review
0 helpful votes
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Not like the picture!
August 2, 2022

We ordered 7 items from them and online. The picture look big and nice. When receiving it… the flowers and plants look dead and very small!

Date of experience: July 28, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your plants were not what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Florida
1 review
0 helpful votes
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Received every thing on time.
July 28, 2022

One of the trees arrived in mulch only nothing else. It looks pretty bad, doing my best to keep it alive, only time will tell. Other tree is looking OK.

Date of experience: July 28, 2022
Texas
3 reviews
0 helpful votes
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Great Service, Excellent Plant
July 28, 2022

I ordered a Orange Bird-of-Paradise plant. It arrived on time in perfect condition. Can't get better than that!

Date of experience: July 28, 2022
Missouri
1 review
0 helpful votes
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Excellent
July 28, 2022

Amazingly fast delivery. Excellent packaging. Trees were tall, straight, and ready to plant.

Date of experience: July 28, 2022
Georgia
1 review
0 helpful votes
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I ordered companion trees!
July 28, 2022

I ordered two cherry companion trees and two pecan trees. The shipments were delayed in transit and the boxes arrived extremely damaged. Of the two cherry trees neither was tagged to differentiate from the other, so as one has continued to deteriorate I don't know which of the two species I need to try to replace. I'm saddened that one of these is not gonna thrive.

Date of experience: July 28, 2022
Texas
1 review
0 helpful votes
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I was putting in new landscaping and was having trouble finding the desired plants in our local stores. FGT had what I was looking for and said delivery would be quick. Once ordered, the tracking was good but the plants, some from west coast and some from the east had a couple of delays in shipping and it took two extra days to arrive. With record heat in the region I was concerned how they would arrive. When they came they were packed really well and the root balls were still moist but very warm. The blooms that were on the plant when packaged were all dead, dried and spread in the box. After ordering, the nurseries here started to get new shipments of everything I was needing. The nurseries here have larger plants for the same price and most are in full bloom. The FGT plants have been in the ground for two weeks now and are starting to bloom and take off. In a few weeks, I think they will be where the plants are now in the stores that I can purchase for the same price.

Date of experience: July 28, 2022
Virginia
1 review
0 helpful votes
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The best customer service ever
July 28, 2022

The trees are fresh and good Quality the customer service I am very happy with fast growing tree

Date of experience: July 27, 2022
California
1 review
0 helpful votes
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The new maple tree
July 28, 2022

The tree arrived in pretty good condition, i planted it right away in a very large redwood planter box in semi shaded area with a sun screen roof, i followed planting instructions, it perked up right away, for about the next 3 weeks it looked great, then all of sudden it started turning brown, i took a leaf sample to nursrey, he said it will come, needs more water, i was watering every other day, i was in fear of overwatering, now i am water twice daily, about 40% of brown is gone and green is coming back

Date of experience: July 27, 2022
Colorado
1 review
0 helpful votes
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Best Customer Service
July 27, 2022

Got 2 healthy trees. Had an unrelated issues and customer service rep. Was VERY responsive. Not something I experience very often!

Date of experience: July 27, 2022
Texas
1 review
0 helpful votes
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Mixed review
July 27, 2022

The folks at FGT are wonderful to deal with. My cherry tree showed up in a reasonable amount of time, but due to the extreme heat we have been dealing with in Central Texas, the tree quickly lost its leaves. I have kept the root ball moist, but not drenched, and and in dappled sunlight in hopes it will bud out. Time will tell if it makes it. Packaging was top notch and well secured. I'll get back with you on results...

Date of experience: July 27, 2022
New York
1 review
0 helpful votes
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Great selection! Great service.
July 27, 2022

I picked up two different orange trees, a banana tree and the peach cobbler blueberry bush. Both of the orange trees arrived with some broken branches but at least 80% of them were fine. I wasn't going to even make a big deal about it but I got an email from the company asking how the experience was and I was honest with them.

They ended up crediting me to replace them or buy something else. I was shocked. I will definitely be a regular customer from now on.
Good businesses deserve our support.

Date of experience: July 27, 2022
Massachusetts
1 review
0 helpful votes
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Nice trees
July 27, 2022

Plants look great, their tracking numbers provided didn't work so had no idea when arriving. Had what I wanted.

Date of experience: July 27, 2022
Virginia
1 review
0 helpful votes
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Flowering Cherry
August 2, 2022

Only a few leaves when received. Lost those 3 days later

Date of experience: July 27, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your plant! We are reaching out to get some photos so we can assist you further!

New York
1 review
0 helpful votes
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I ordered two pluot trees and when one arrived i asked when was the other one arriving. Sad to say at first i was told it was on its way. To find out a few days later there was a problem with the quality of that specific tree. I recueved a refund but who knows when the tree will become available again

Date of experience: July 27, 2022
Georgia
1 review
0 helpful votes
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Healthy Plant Hurt by Heat
July 27, 2022

Everything went smoothly except shipping. This took an extra day longer than originally expected. This was in 95 degree heat which lead to some heat damage to the leaves. The plant is healthy now and has not lost any leaves however heat damage caused cracking and browning of sections of multiple leaves. Packaging was done very well.

Date of experience: July 27, 2022
Connecticut
1 review
0 helpful votes
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No good guarantee
August 2, 2022

I bought 4 bushes, Mach-Oranges, at almost $100 each. One never leafed out and is dead. I contacted Fast Growing Trees a month after receipt and told them that it was dead but they refused to send me a new one.

Date of experience: July 27, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're reaching out privately as we believe you didn't receive our last email!

California
1 review
0 helpful votes
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Royal Empress
August 2, 2022

This tree does not keep its leaves, they just fall off.

Date of experience: July 27, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!