FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,173 reviews

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Florida
2 reviews
1 helpful vote
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Communication
October 14, 2022

I inquired about the shipment of a tree as it was shipped and scheduled for delivery during Hurricane Ian pass through my area here in FL. There was no response and the tree showed up 4 days after scheduled. My concern was receiving a dead tree. There was no response on follow up or recommendations.

Date of experience: October 14, 2022
Georgia
1 review
0 helpful votes
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Dr. Robert
October 14, 2022

Excellent customer service.

Trees arrived promptly.

Very well packaged.

Will definitely order again.

Date of experience: October 14, 2022
Pennsylvania
1 review
0 helpful votes
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Beautiful plants!
October 14, 2022

My plants arrived impressively well packed! They were a good size and color, well hydrated, and not a single leaf or frond broken!
Shipping was quick as well!
I will definitely choose to purchase from Fast Growing Trees again before any other site!

Date of experience: October 14, 2022
Missouri
1 review
0 helpful votes
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Ginkgo tree
October 14, 2022

We chose the 6–7 foot tree which came shipped quickly and in a very sturdy carton with directions on which way up etc. The branches were already trimmed for new growth in the spring. The planting instructions were easy to follow and the tree was in the ground in the time it took you to dig the hole. Customer Service is available and has very knowledgeable friendly helpful people to answer any of your questions or concerns. This was a very unique purchase and we would definitely purchase from them in the future.

Date of experience: October 14, 2022
Virginia
1 review
0 helpful votes
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15 Evergreen Trees
October 14, 2022

High quality and fast, convenient delivery. Of Spruce and Cypress trees

Date of experience: October 13, 2022
Texas
2 reviews
0 helpful votes
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Maple Tree
October 13, 2022

My Maple tree is doing very well. I would also like to buy a wisteria tree, but you are sold out. When will you be restocked?

Date of experience: October 13, 2022
Massachusetts
1 review
0 helpful votes
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Positive!
October 13, 2022

Plants arrived healthy and right away. Love this place

Date of experience: October 13, 2022
Texas
1 review
0 helpful votes
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Great shipping, no damage.
October 13, 2022

Previously order 2 trees. Trees looked like they were nice when put in the box. But were severly damaged. Two more trees were sent to replace the first 2. Great customer service, but these were also severly damaged. We called with what appeared to be the problem. Straps and boxes were fine, but seemed the root ball would come lose and fly to the other end of the box breaking limbs. Two more trees shipped to replace, and we decided to order 2 extra trees.
YEA! All 4 trees arrived in great shape. Thanks for stocking with us. Happy customer.

Date of experience: October 13, 2022
California
1 review
0 helpful votes
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Purchase experience
October 13, 2022

Very prompt order processing, excellent packaging and on time delivery.

Date of experience: October 13, 2022
Texas
1 review
0 helpful votes
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Purchase process was easy and I received the box on a timely maner but the plant inside was almost dry and not in very good shape

Date of experience: October 13, 2022
New York
1 review
0 helpful votes
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It was my first time ordering. I was excited to
Gift a friend with it. Recipient reported that although box arrived upside down, plant was still beautifully intact. My only concern was that gift note was not as expected. It was difficult to locate and message was not as originally sent. They would not have known where/who it came from had I not directed them to look for the note.

Date of experience: October 13, 2022
Oregon
2 reviews
0 helpful votes
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Arrived in bad shape
October 13, 2022

Tree arrived & it did look like it'll survive - I planted it away

Watering it & fertilized it hoping for the best
I doesn't look good

Date of experience: October 13, 2022
Florida
1 review
0 helpful votes
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Concerned with the large mango tree
October 13, 2022

The ordering process was easy and the shipping was quick. However, I'm concerned with the mango tree... it really seems to be struggling to survive. So far, the other trees seem fine... the blueberry and the grape vine look like they're waking up okay in the soil. Just the mango is losing leaves and doesn't seem to be pushing out any new ones. Is there anything you can do to help? Please advise.

Date of experience: October 13, 2022
New Jersey
1 review
0 helpful votes
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Sea Grass
October 13, 2022

Disappointed as I need 4 hours of sun to grow this sea grass and I only have one and a half hours. Going to trim two big trees in the spring when the sun is in a different position. Hopefully that will work. Been trying to grow privacy trees for 5 years and just realized the lack of sun was the problem.

Date of experience: October 13, 2022
Ohio
1 review
0 helpful votes
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Tree purchased
October 13, 2022

I gave my review already a week ago. Follage was sparce on tree. Half the leaves were in bottom of box. Tree has been in ground for about two weeks and does not look healthy. Have been watering every 2 to 4 days.

Date of experience: October 13, 2022
Michigan
1 review
0 helpful votes
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Gets trees!
October 13, 2022

Easy order, fast delivery, very satisfied with my purchase.

Date of experience: October 13, 2022
Illinois
1 review
0 helpful votes
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Poor customer service
October 13, 2022

Called to inquire about correctness of my order. Phone rep was rude, rude, rude. Took forever to get an answer. Asked to speak to a supervisor. Was told a supervisor would call. Never happened.

Date of experience: October 13, 2022
Illinois
1 review
0 helpful votes
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The Gardina
October 13, 2022

The plant I ordered was delayed by a week nice catalog. Wanted a drawf Japanese maple. Disappointed that it was sold out. Do not send me any more emails please

Date of experience: October 13, 2022
Georgia
1 review
0 helpful votes
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Apple tree sent with Cercospora
October 13, 2022

Well. 1 out of 2 ain't bad according to Fast-Growing Trees. Purchased (1) Granny Smith and (1) Honey crisp tree back in August. Granny Smith was great, but Honey crisp had dark dry leaves and looked like the limbs had been pruned almost to were it had a total of 4-5 branches. Notified FG Trees within 7-10 days and they told me it was Cercospora. I told them that this tree may not survive and this honey crisp apple tree was sent with fungi. Wanted new tree, but they did nothing.

Date of experience: October 13, 2022
Texas
1 review
0 helpful votes
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Rose of Sharon
October 13, 2022

So far so good. Plants arrived in good condition.
Now they are planted. I'm hoping for a nice bloom next spring.

Date of experience: October 13, 2022