Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The tree was barely 4 ft tall and full of bugs. I will not be purchasing any more from you.
It arrived perfect timing for planting but I noticed shots on the leaves when it arrived. After immediately planting the leaves dropped daily only top half of tree still has leaves. We are waiting to see if it makes it til next summer but I doubt it.
Look nice and healthy, they were tall and delivery was fast.
Arrived with green leaves that turned yellow and fell off. BUT, new leaves are starting to poke through so I'm hopeful it would lol get stronger
Aside from receiving my fiddle fig tree quickly, I was disappointed in my purchase. The tree arrived with damaged leaves, some of which were ripped and brown, indicating that they were damaged well before being shipped. Most of the leaves were covered with a white film and a closer look shows that loose leaves are not healthy. I've gently cleaned the leaves several times and they have still not healed after several weeks. Lastly, I'm concerned about leaving this review because this is the third review that I've left; yet I keep getting asked to leave a review - do you not have a record of my review?
The trees arrived on time and in good condition. However, they are very expensive for what we received. We expected a 6-7 foot tree to be more sturdy.
The tree arrived quickly and in okay condition. However, almost all of the dirt/soil had spilled from the planter and the roots were exposed. We quickly replanted into a new pot with the existing soil mixed with new. We are hopeful that it will recover and thrive once it adjusts.
The dogwood tree came quickly and was in excellent condition. I have never had a plant order from any supplier come to my doorstep looking so healthy.
Plants came in quickly and looked great. Planted and can't wait for them to grow in to beautiful trees
It arrived very quickly and very healthy. Looking forward to harvesting next fall!
Plants and shrubs were well packaged and arrived looking very healthy. Everything has been planted and is doing well.
I had been wanting a Pink Dogwood tree and found it on FastGrowingTrees.com. I'm usually hesitant to order through the internet but decided to give them a try. I'm very happy with my purchase. They have great selection, competitive pricing, quick shipping when the item is in season and they pack it very well. My little tree was watered and the pot was sealed in a plastic bag, then put in a tall box and secured with a strap tie. It arrived beautifully. It is thriving in my backyard and already changing colors for fall. I highly recommend FastGrowingTrees.com!
Order went as expected -- fast and well packed -- tree in excellent condition
Would never purchase anything from your company again
Ordered 2 Emerald Green (5-6ft.) and 1 Baby Giant (4-5 ft.), received in perfect condition and couldn't be more satisfied. Highly recommend FastGrowingTrees!
I sent a note re steeds holly and have not heard back. I received a holly in very poor condition. No branches at base. It looked terrible. I would like a refund.
I inquired about the shipment of a tree as it was shipped and scheduled for delivery during Hurricane Ian pass through my area here in FL. There was no response and the tree showed up 4 days after scheduled. My concern was receiving a dead tree. There was no response on follow up or recommendations.
Excellent customer service.
Trees arrived promptly.
Very well packaged.
Will definitely order again.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.

