FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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144,887 reviews

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Michigan
1 review
0 helpful votes
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Fast shipping.
November 16, 2022

Ordered 13 - 3'-4' Norway Spruce. All were closer to 3'. Boxes they arrived in were pretty beat up, but the trees all arrived in good condition. A couple of the trees were a bit thinner than the others, but the rest were nice and full.

Date of experience: November 15, 2022
California
1 review
0 helpful votes
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TREES ARRIVED IN POOR CONDITION
December 16, 2022

Trees were delivered late according to shipping company due to shipping label missing. The trees, Amber Glow Redwood. The bottom half of the trees brown, top yellow and green. Planted the trees as instructed they are now completely brown and appear to be dying. At this point would not recommend or buy again.

FastGrowingTrees.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 15, 2022
South Carolina
1 review
0 helpful votes
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Happy first time customer!
November 15, 2022

I bought 3 trees and all 3 arrived in great condition and are now acclimating to their new home. Chat functionality while I was ordering was a plus because I was able to get answers to all my questions.
I will be ordering from this company again!
Well done, FGT.com!

Date of experience: November 15, 2022
Virginia
1 review
0 helpful votes
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Awesome customer service!
November 15, 2022

Elvis, Taylo,r and either Karen or Laura, sorry I can't remember your name, but you all were so kind and helpful. So far the trees look good, hopefully they grow as fast as you said. Thanks again!

Date of experience: November 15, 2022
Tennessee
1 review
0 helpful votes
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Happy with what I received
November 15, 2022

The trees came and they look great. I took them out of box and watered ( they were moist when received them) but watered anyway. Planted them the next day. Been in ground 3 weeks and all look great but one. Not dead, just a little yellow. I have warrenty, so not worried. Very satisfied if they grow as they are supposed too.

Date of experience: November 15, 2022
South Carolina
1 review
0 helpful votes
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Cherry tree
November 15, 2022

Ordering was easy. Tree arrived quickly and in good shape. Overall experience was great.

Date of experience: November 15, 2022
Virginia
1 review
0 helpful votes
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Great living plants.
November 15, 2022

I ordered an ice cream banana tree and a snake plant. They both arrived alive but the banana tree didn't have any unbent/unbroken leaves upon arrival.

Date of experience: November 14, 2022
New York
1 review
0 helpful votes
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1 to 2 ft trees
December 15, 2022

Supposed to be 1 to 2 ft trees. More like 6in to 12in trees.

Hopefully they grow fast and good quality. Could have bought local 3ft trees for the same price.

Date of experience: November 14, 2022
Illinois
1 review
0 helpful votes
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Excellent company
November 15, 2022

My tree arrived well packaged and on time. I love the way it looks in my new place and can't wait to help it grow more!

Date of experience: November 14, 2022
California
1 review
0 helpful votes
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I would order again
November 15, 2022

Shipping was a nail bitter. Nearly six days to receive my mango tree. To my surprise it was in great shape. I did notice some white residue on the rootstock, assumed it was mold and sprayed it with diluted peroxide. The tree is thriving and doing well with the current So Cal temperature variations.

Date of experience: November 14, 2022
Oklahoma
1 review
0 helpful votes
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Wonderful apple trees
November 15, 2022

As always you guys are the best. Your company never fails!

Date of experience: November 14, 2022
Tennessee
1 review
0 helpful votes
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Purchase of Ginko columnar trees x 2
November 14, 2022

Trees arrived much too small, no canopy for cost (3-4' for $160.00 ea). Found out one week later reputable nursery in area had 5-6 foot gorgeous, nice canopy for few dollars more. Will not buy online again.

Date of experience: November 14, 2022
Virginia
1 review
0 helpful votes
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Helpful and knowledgeable.
November 14, 2022

The team member I spoke to was very helpful and knew so much about the various trees. She was also super friendly. I had a great experience with Fast Growing Trees and wouldn't go to any other vendor

Date of experience: November 14, 2022
Ohio
1 review
0 helpful votes
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Made an order for 2 tree's for my 5 acre piece. Told my housemate and he ordered that I wait until he does some excavitating/leveling out the area and moving lots of dirt. I called fast growing tree's back and cancelled the order and received a total refund back. No trees but, will use this company to purchase all my tree's again. Hassle free...

Date of experience: November 14, 2022
Oregon
1 review
0 helpful votes
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Disappointed
December 14, 2022

For the money that we paid for the tree we are very disappointed. It's small and scrawny. Hopefully it will survive.

FastGrowingTrees.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 14, 2022
California
2 reviews
0 helpful votes
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Need more time
November 14, 2022

The tree looks very healthy and easy to plant. Will have to see if it is really a " Fast Growing Tree"

Date of experience: November 14, 2022
Maryland
1 review
0 helpful votes
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First time order
November 14, 2022

Ordered two Elderberry bushes, an Australian finger lime tree and Calamondin bush. All 4 plants came remarkably packed and protected. They are all in great shape. The Elderberries are planted outside and the other 2 citrus plants are thriving in pots under grow lights.

Date of experience: November 14, 2022
Georgia
1 review
0 helpful votes
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Missing several items from order
December 14, 2022

Initially 2 evergreens, 4 organic plant mix pouches & 10 fertilizer packets were not delivered. On the 2nd delivery, 10 fertilizer packets were still missing. 3rd delivery and finally all received. From the start of when order was placed to final delivery took 2 weeks (including weekends). Pretty bad!

Date of experience: November 14, 2022
Mississippi
1 review
0 helpful votes
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Reliable
November 14, 2022

Every tree and bush I have received has been healthy!

Date of experience: November 14, 2022
New York
1 review
0 helpful votes
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Swiss cheese plant mutilated
December 14, 2022

Out 11 stems of leaves only 3 kept them and those left were with holes and mutilated. I wanted smaller plant also. Not such a good experience.

Date of experience: November 14, 2022