FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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144,958 reviews

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Georgia
1 review
0 helpful votes
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Most of the products I have bought all with the compost offered and extras, have died. Most of them die within weeks, and others I have babied along for a year and then by the second year has died as well. Warranty is not good after a year and each order has been running me just over $200.00. It's been a waste of my time and money. The warranty only gives you credit toward more product on your site, not including tax and shipping cost, and then those have had the same issues. It's been frustrating to say the least, to have worked with Fast Growing Trees. And my Magnolia tree came with two tags explaining the type I bought and I still don't know which one I have actually received and if it's the one I ordered. Thank you.

Date of experience: November 18, 2022
Minnesota
2 reviews
0 helpful votes
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Not sure
December 18, 2022

Ordered my trees, they got my $… i don't get my trees till spring 23? I cannot possible rate the co.

Date of experience: November 18, 2022
Wisconsin
2 reviews
0 helpful votes
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A little Redwood in Wisconsin
November 18, 2022

As a California native, I didn't realize some species of Redwood would grow in this harsh climate. The "Dawn Redwood" is rated to survive Wisconsin winters. We'll see how it does...
My tree arrived very quickly and was as described. I immediately planted it following the directions supplied.
I'm happy with it so far, and I'll be ecstatic if it thrives here.

Date of experience: November 18, 2022
Florida
1 review
0 helpful votes
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Customer Service is incredible. Ordered 2 trees they showed up in great shape and are mow in their permanent home.

Date of experience: November 18, 2022
California
1 review
0 helpful votes
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Trees were much smaller than advertised
December 18, 2022

They initially forgot a tree in my shipment but sent out another shipment quickly after I called. All of the trees we received were about a foot shorter than the advertised size. Trees of comparable size could be obtained locally for much less.

Date of experience: November 18, 2022
Illinois
2 reviews
0 helpful votes
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Good service
November 18, 2022

Ok but not great i do happy things with trees but so much monies for tiny tree make me banana

Date of experience: November 18, 2022
Illinois
1 review
0 helpful votes
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So far so good!
November 18, 2022

Trees arrived in good condition. They are planted and we will see how they survive the winter! Great service and price

Date of experience: November 18, 2022
North Carolina
1 review
0 helpful votes
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Great
November 18, 2022

Very nice quality trees and bushes! Fast shipping!

Date of experience: November 18, 2022
Texas
1 review
0 helpful votes
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Beautiful plants
November 18, 2022

My plants arrived in perfect time and in beautiful condition. The braided ficus tree is beautiful in the living room and the split leaf philodendron has a special spot in the dining room. Looking forward to more plants in the future! But highly recommend this company.

Date of experience: November 17, 2022
New York
1 review
0 helpful votes
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Shinseiki Asian Pear
November 19, 2022

We have only had the tree for about 3 weeks. We opened the box and planted it the same day exactly as indicated in the instructions. There has been no visible change from the box to planting 15 days ago. It appears to be asleep for the winter but have no way of saying for sure if it is asleep or not developing to any type of growth. It would be fair of me to say it is great, good, or bad at this time. That is why I rated it only with 4 stars. I t arrived and appeared to be in same shape as it is now and I will continue to monitor in every day until there is some sort of change and I will report on my findings as they develop.

Date of experience: November 17, 2022
New Jersey
1 review
0 helpful votes
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Ease in ordering
November 17, 2022

Very easy to choose. Thank you.Explanations were clear. Choices were clear

Date of experience: November 17, 2022
Maryland
1 review
0 helpful votes
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2 Honey Crisp Apple Trees!
November 17, 2022

They arrived in their box and were perfect! They were carefully packed and so easy to plant! I will definitely use this company for my future endeavors! Wish me luck :)

Date of experience: November 17, 2022
California
1 review
0 helpful votes
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Great call
November 17, 2022

Sadly my tree was dying, we were able to send pic over the phone, it was a really great customer service and an easy experience

Date of experience: November 16, 2022
Texas
1 review
0 helpful votes
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The experience was Fast Going…
November 16, 2022

Shopping experience and payment options very easy, plants showed up at front door days later.

Date of experience: November 16, 2022
Thailand
1 review
0 helpful votes
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Tree came in perfect condition.
November 16, 2022

I ordered my tree and it came packaged beautifully and the tree was in perfect condition.

Date of experience: November 16, 2022
Ohio
1 review
0 helpful votes
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American Maple tree
November 17, 2022

I was given a gift certificate because I was wanting a Red Buckeye. Fast Growing Trees showed them out of stock and to sign up for they'd let me know when the buckeyes arrive. Problem is the buckeyes never arrived. I called customer service, and the phone call was answer with a promise for a call back after investigating availability which never happened. I finally ordered an American Maple which got lost during shipping. That was the shipper's fault. When customer service was contacted, they replied that day with a replacement tree. The replacement tree arrived on schedule with prefect packaging. The original order finally arrived but the box was damaged and had been stretch wrapped to hold it together. About half of the potting mulch was spilled out but otherwise the tree appears to be undamaged. Had it arrived in this condition before the replacement, I would have rejected it as damaged. I understand the shipper paid for replacement. I'm giving 3 stars because the shipping package in my opinion is pretty secure. Docking 2 stars for my original experience with the Red Buckeye that never was restocked.

Date of experience: November 16, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry that we haven't gotten the Red Buckeyes back in stock yet. There are some varieties that can be difficult to source at times but we will let you know as soon as they are available.

Utah
1 review
0 helpful votes
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Can't tell - first freeze came
November 16, 2022

Planted the tree and the leaves seemed to be distressed from the get-go. Since planting 2 weeks ago we have had freezing temps that have pretty much made the remaining leaves turn and some fallen off. Hope it recovers and comes on strong in the Spring.

Date of experience: November 16, 2022
Florida
1 review
0 helpful votes
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Great products, great company
November 16, 2022

I ordered a couple of plants. They all came very fast, and the packaging was outstanding. The plants were in excellent condition, and instructions were included. A few days after the planting, my rose started losing leaves, and I began to worry. I called the company and got a live person on the phone; they assured me that all that is normal for November in Florida. It has been a week, and my rose is starting to grow new leaves. My avocado tree is still adjusting, but it looks like it is getting a little better every day. I will buy from this company again.

Date of experience: November 16, 2022
North Carolina
1 review
0 helpful votes
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Purchase of 20 thuje trees
November 16, 2022

We got our order very quickly and have already planted the trees in the ground. So far they seem to be thriving.

Date of experience: November 16, 2022
Texas
1 review
0 helpful votes
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Beautiful tree
November 16, 2022

Order came fast, as described, I immediately repotted in the soil type recommended, so far so good, been looking at more trees, because of the quality of what they send!

Date of experience: November 16, 2022