FastGrowingTrees.comReviews 30,482

My first one was horrible. I needed to cancel the order because I was taking my terminally ill son to the hospital. You ignored me.

I will not order from this company again because quality of plants is far below normal expectations for starter plants, even from an online/shipped source. I did not see a simple way of contacting the company with these problems, and am very frustrated when a purchase comes with damaged/sick plants because that creates a new job for me to follow up and pursue a refund or replacement. If plants are not packed with care in this shipment, why would another be better. The vanilla bean plant is now in satisfactory condition after repotting and stabilizing the stake, one eastern snowball bush plant was clearly diseased, and is now dead and discarded. The other two are planted and I do not know outcome of whether they will live or not in the garden. This order was a chance to try the company and the experience was not good, so there are other sources to choose next time.

I ordered three trees that were depicted in photos as beautiful and healthy looking. When I made my purchase, a promised shipment date and delivery day for the trees were issued.

The trees that I had purchased, which were depicted as beautiful and healthy in photos on the FastGrowingTrees website, arrived almost a week later. I reached out via email, as its website advised customers to do if issues were found. I never received any communication back from FastGrowingTrees.

I had to contact FedEx, who in return contacted FastGrowingTrees.

When I finally received my purchases and opened the box, the trees were practically dead, with no life. The limbs were bare and the leaves were all dried up and scattered throughout the box. When I removed the leaves from the box, the trees themselves were bent and had what I would describe as a hunch in the trunk, making it impossible for the tree to stand up, even if it had arrived healthy.

I was so upset with myself after paying hundreds of dollars and putting my trust into FastGrowingTrees to deliver the product that they advertised. Because of my line of work, I had no time to follow up and chalked it up as a loss, telling myself that it would not be worth the added overtime and mental stress it would leave me with.

When I looked at the reviews, I saw similar incidents where customers experienced the same fates and warned against shopping. Had I done my research prior, I would have never purchased from FastGrowingTrees. With so many complaints from customers, you wonder how this company is still in business.

I almost feel compelled to write to the Attorney General regarding this business. This is an absolute shame that this company would advertise luxurious looking plants and trees only to fool customers and deliver dead and unhealthy items.

I can promise one thing for sure and two things for certain: I will never buy from this company again and will be spreading the word about my experience. And as a consumer, I only feel right that the Attorney General should be given the heads-up. This is unacceptable.

My order was for three fruit trees. They arrived on time and the price was much better than Stark bros. In addition, Stark called as trees were scheduled for delivery (but ordered 3 weeks pryor) and said that they were out of those trees at that point. Had to pick a different species of tree and they added cost to the order! One stark tree that I ordered was over$100.00. When it arrived the tree wasliterally less than a foot tall. Disappointed for sure. Fast growing trees were much healthier. The only issue I had was that they shipped two 5 foot trees in one long box. There was a root pot on each end of box so that no matter how it was stood up, one pot based root was upside down and soil was dislodged. Other than that, I would order from FGT again.

I ordered a Meyer Lemon and a Blood Orange, both 3-4 feet. I thought both would be a little fuller. Orange is a 38" stick with a ball of leaves at top that still hasn't uncurled from being packaged. Meyer lemon is 35" and skinny but does have new growth coming and lots of buds. So far so good, health wise, and I feel both will fill out with time.

I have always had a good experience with Fast Growing Trees. They guarantee the product which is helpful to non-green thumbs like me.

I payed for trees and received some of my order and without any update the delivery dates are changed. When requesting an alert if this dates changes again there is none with the promise that they will update you. This has happened 3 times now on the same order. Last conversation the young lady with a smart like attitude stated I could cancel my order if I don't want it.
My response is this Miss, if I didn't want it I would not have placed the order!

I ordered two avocado trees at a value due to a promotion FGT's was having. First one came with dark green shiny leaves and has never stopped being perfectly happy inside my growing dome. I was so impressed! Looking forward to my next one that comes in the Spring!

Took a chance ordering from this company, as online ads can be deceptive. All 4 trees arrived in perfect condition. Couldn't believe how efficiently they were packed. Trees were well established, but not seriously rootbound, so planting was easy. Did not have to hack apart the roots to untangle. Soil was clean and not infested with weeds. They were obviously grown with great care, and so far look very healthy. Website has clear pictures and is very easy to navigate.

The ficus arrived with lots of leaves within a day all leaves fell off. For the past two months I have been trying various things to try bring it back to life. No success, yet.

My plants arrived late, and half dead they did not replace them, they asked for photos we sent them now they are totally gone, nothing on the 6 months guarantee they advertise, it is disappointing it has only been less that 3 months from receiving them were already dying and the packing was poor and had soit/dirt was all over the box as they were handled poorly after being boxes poorly.

Honestly, it did not work for me... I purchased it to save ( rescue) my tree from dying and it still died. I m very sad about that cuz I had high hopes ‍

I have ordered several trees from Fast Growing and customer service has been great and all trees have arrived in beautiful health.

I had a tree I thought had died. Customer support was really helpful and showed me how to tell if it was dormant or dead
In the spring it came back like they said it would.

I have made several purchases from Fast Growing Trees. I have not been disappointed yet by the quality of the plants and the service from the company.

Again, our first tree lived until July, then died. Since my husband has advanced dementia, we don't go much of anywhere, so important to have a beautiful view in our back yard. Flame Thrower Redbud will be perfect as it's leaves are beautiful colors. Praying this replacement tree will outlive us!

I ordered six 5-6ft olive trees based on the item's pictures on the website. The trees that I received were healthy looking, BUT much thinner then I expected. The website has a mix of regular and "jumbo", the jumbo are the only ones that marked "olive trees in our nursery", which is what I went by thinking that this is not reference/inspiration photo, but the real photo of real trees. But apparently the ones that I ordered were not jumbo, but regular. There was no picture of regular ones so no way to know. So I ended up buying the trees that are double the price (even with discount) of what the same exact trees in a local nursery cost.

Buying trees/plants online is risky in the first place. But in this experience I feel cheated and gaslighted, because the customer support people tell me that of course it is my mistake, I looked at "jumbo" but purchased "regular". If the pictures had clear describtions and the real photos of all the sizes of trees in the nursery< I could have made a clear decision (which is NOT buying thin super young trees for such a price), but they are misleading and that feel like a trick and opposite of transparency.

And also one of the trees that was delivered was a plum. Not an olive.

They ended up refunding the price of one olive tree and the price of the plum tree. But that is not helpful, because I can' plant their trees where I intended, they are too small, and I have to buy again elsewhere. I don't trust this business since the don't provide transparency of their actual trees, which in this case is very crucial.

Love this company as most items come great and they even give tips when placing an order. Where i think improvement might come in is instructions on what to do with each plant when they arrive. Not real happy as the price of my grapes seemed really high and they showed up looking distressed. 1 really bad, 1 some what bad and 2 that were give or take. We will have to wait and see if i can bring them back to life after repotting. Have yet to contact customer service as i want to see how they do.