FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,055
shipping
245
quality
12,364
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145,841 reviews

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Virginia
1 review
0 helpful votes
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I cannot rate it until I receive my order. I will get it this month sometime.

Date of experience: September 4, 2024
Florida
1 review
0 helpful votes
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Sad avacado
September 14, 2024

Had tree delivered. It was in a container was very wet, all of the leaves were brown, it's been 2 weeks. That is what support said to wait. Leaves have All fallen off. Branches have brown tips. Not happy

Date of experience: September 4, 2024
California
1 review
0 helpful votes
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Fantastic trees and customer service
September 14, 2024

I am an avid Garner in Zone 9B in the Sierras in Northern CA and have been buying trees from FGT since 2011. Most of the trees have lived and thrived. I have red twig dogwoods, empress trees, crape myrtles, rocket roses, Tuya green giant, Jacarandá, pomegranates, chocolate mimosa, Ana kiwi, and many more most of which are thriving. I am very happy with FGT.

Date of experience: September 4, 2024
Ohio
1 review
0 helpful votes
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Recent order
September 14, 2024

Ordering was fine, but plants looked very anemic and were VERY small and fragile. Barely able to lift from box. The photos did not match what was sent.

Date of experience: September 4, 2024
New Hampshire
1 review
0 helpful votes
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1 free dead
September 14, 2024

My tree died after A week of receiving it I tried to get in touch with your customer service for almost a week. Finally, when they did call me back they told me that I had to take a picture of the dead tree which unfortunately had already thrown away. I live in an apartment building and I didn't want a dead tree in my apartment, so now I bought a tree that I didn't even get because it was dead very bad business especially when you say that they're guaranteed

Date of experience: September 4, 2024
Georgia
1 review
0 helpful votes
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Holly trees
September 14, 2024

The two 7-gallon holly trees arrived full, healthy, and beautiful! Very pleased.

Date of experience: September 4, 2024
Massachusetts
1 review
0 helpful votes
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Excellent product and a great price
September 14, 2024

All is good. Your company offered the best price on what I was looking for and the service was terrific. Very easy to work with and The product price included shipping, which I really appreciated. I look forward to working with your company again in the future when the need arises. Thanks for the great service

Date of experience: September 4, 2024
South Carolina
1 review
0 helpful votes
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Not initially perfect, but made right!
September 14, 2024

I bought a rose bush for my sister. The bush was delivered and was a little small and appeared sickly. I brought this to the attention of the company and within two days, she received a nice sized replacement. I don't fault the company for what may have happened, but the excellence in which they responded speaks volumes about their customer care.

Date of experience: September 4, 2024
California
2 reviews
0 helpful votes
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I love my crape myrtles
September 14, 2024

I ordered 4 raspberry crape myrtle from Fast-growing.They were packaged very nicely and arrived on time.The bushes were healthy and thriving very well..

Date of experience: September 4, 2024
Utah
1 review
0 helpful votes
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Great plants and customer service
September 14, 2024

They are extremely polite and willing to make sure that you are happy. They answer all of your questions and even give you tips on your plants. I buy almost everything from Fast Growing Trees

Date of experience: September 4, 2024
Colorado
2 reviews
0 helpful votes
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I love this company
I can't stop buying they wonderful plants and trees!

Date of experience: September 4, 2024
Wisconsin
1 review
0 helpful votes
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Fast and great customer service
September 14, 2024
Updated review

I had a broken tree, I contacted customer service and they didn't hesitate to send me a new tree. They only asked that I take a photo of the damage and send it to them. Very good and polite people.

Date of experience: September 4, 2024

Tree is in good shape
May 16, 2024
Previous review

Tree is in good shape

Date of experience: May 6, 2024
Texas
1 review
0 helpful votes
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Excellent Service!
September 14, 2024

All my orders have arrived in good shape and a couple have been replaced as plants didn't survive this Texas heat!

Date of experience: September 4, 2024
Virginia
1 review
0 helpful votes
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I couldn't ask for more. One of the plants I ordered didn't make it due to a shipping delay, so I called and they replaced it within a few days.

Date of experience: September 4, 2024
North Carolina
1 review
0 helpful votes
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Excellent service and professional support
September 14, 2024
Updated review

Very reliable company. Excellent product selection with great discounts and delivery 👍

Date of experience: September 4, 2024

Great company
August 11, 2024
Previous review

Product development is awesome for online sales. Quality is unmatched 👍

Date of experience: August 1, 2024
North Carolina
1 review
0 helpful votes
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Slow communication, late shipping
September 14, 2024

It's in the title……………………………………………….…………………………………….!

Date of experience: September 4, 2024
New York
1 review
0 helpful votes
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Not satisfied
September 14, 2024

Tree arrived in bad shape and no replacement was offered. Told me to cut off a peace of bark and wait untill next spring if the tree will be alive

Date of experience: September 4, 2024
Michigan
1 review
0 helpful votes
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Warranty not fulfilled
September 14, 2024

I have been constantly trying to get a refund/ replacement to no avail

Date of experience: September 4, 2024
Ohio
1 review
0 helpful votes
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Mr
September 14, 2024

They were all more than helpful with much and detailed information. Not to mention how pleasant they were.

Date of experience: September 4, 2024
Wisconsin
1 review
0 helpful votes
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Happy first time customer!
September 14, 2024

Everything was as advertised and showed up on schedule. You have moved to No. 1 provider!

Date of experience: September 4, 2024