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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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One arrived bare root and has since died. I couldn't revive it, even in excellent soil and watering. The other is doing quite well. I believe the shipping process dislodged said plant from the pot and dried the roots.
We received a Blue Java Banana tree and had damaged leaves & branch…they kindly replaced it and we have a HAPPY banana tree that is repotted with new leaves and a baby growth at the base. We are ready for baby bananas 🙌
This is the second time I have bought from Fast growing Trees. The good experience the first time had me ordering from them again.
The trees arrived looking distressed from the heat. The leaves are faded looking and a few were off the limbs and in the box.
Hopefully it's just the time of year. I will be glad to see them in the spring.
Excellent service, trees came fast, healthy and just as described
I wanted two specimen trees and order the Vanilla Twist Weeping Redbud and the Lavender Twist Weeping Redbud. They are beautiful! Shipping was quick and they were packed well. I order the 5-6' trees and they look great. I have never been disappointed with any order from Fast Growing Trees.
I have received so much great help from FGT! I have called numerous times and each call has educated me well!
I bought Miracle Fruit Tree almost a year all the leaves were falling down I was so sad I tried to look for the receiver I gave them a call ( I just want to hear them say so sorry) but I was shocked they listen to me ask me to take a picture and then send me a web to answer the question 2 days later I got the email they send me a new Miracle Fruit Tree OMG Thank you and you all
Well I was looking for two fruit trees Fast Growing Trees. Com website has it Thank you for making my shopping easy I hope when I receive my trees nice and healthy will be happy and will come back to shop again Thank you
Great service! Trees are growing well! Easy to order, guarantee, and trees got here when they were supposed to.
Very grateful for your tall drought resistant grass seed. Truly appreciate.
Boxes were crushed hydrangeas had brown spot all over them and looked half dead One is looking ok now with lots of TLC. It he debone I'll be surprised if it makes it. Other plants were ok
Received 3 trees, but one top was snapped off. Quickly without hesitation after a few pictures they had a new tree on the way. Very friendly staff
I have purchased from Fast Growing Trees in the past, and those trees are doing well. We had to fell to trees after a storm the hit in July, and we ordered two birch trees. I was a little disappointed by the lack of leaves on the trees, there were so few. But there are buds, so I am hopeful.
The tree was in poor condition when it arrived. The only branch that had leaves was snapped. But it does look like the tree is budding more. So I think it will make it.
The tree was in poor condition when it arrived. The only branch that had leaves was snapped. But it does look like the tree is budding more. So I think it will make it.
The tree arrived promptly and in excellent condition. Can't say that there is new growth as of yet, three weeks post planting but everything is still green. Could not have been easier to purchase and plant!
Needed a replacement plant and no problem. Also needed advice with mushrooms growing in new tree soil! It worked!
Excellent service- plants came well packaged. Planted in pots and acclimated quickly. The lime plant has grown quite a bit in the last few weeks and the fig plant has a fig growing. Will definitely use this site again for purchasing.
Trees looked good. One got broke in the mail due to FedEx delivery is horrible in this area. Sent me replacement immediately. Excellent customer service!
True to their word they replaced 4 of my trees that didn't make it. Asked for pictures and replaced quickly
I purchased 10 Thula green giants each about 2 feet tall. 3 out of 10 don't look like they are going to make it. Planted at same time in same soil and watered equally.
I called them to find out some information and the woman was very helpfufll, gave me all I nedded and more
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.

