FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,055
shipping
245
quality
12,364
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145,866 reviews

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Colorado
1 review
0 helpful votes
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Awesome delivery
September 15, 2024
Updated review

Packaging is great, the root ball of all my trees in great shape. Followed planting directions and now dreaming of wonderful fruits.

Date of experience: September 5, 2024

Website easy to follow and very informative of plants
June 20, 2024
Previous review

Website easy to follow and very informative of plants.

Date of experience: June 10, 2024
California
1 review
0 helpful votes
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Great customer service
September 15, 2024

They actually care about sending their customers healthy, thriving plants. Great communication regarding shipping. Overall a good experience. I will order from them again.

Date of experience: September 5, 2024
North Carolina
1 review
0 helpful votes
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I ordered some quart-sized hydrangeas. When I received them, some of the stems were broken and most maybe had a handful of leaves growing. Just a little disappointed with them, considering what I paid.

Date of experience: September 5, 2024
Missouri
1 review
0 helpful votes
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First let me say these 10 trees are top notch quality and flawless when they arrived. Even though fedex roughed the box is up pretty bad during delivery, the trees were so hardy that they were unaffected.
The ordering process and the quickness of delivery we're outstanding. I haven't even needed customer service for anything but I'm confident that if I do it will be outstanding also because their communication is very on point.

Date of experience: September 5, 2024
Colorado
1 review
0 helpful votes
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Beautiful Peach Tree, Fast Delivery
September 15, 2024

This is our second time using Fast Growing Trees. Both times the experience was amazing and the trees are thriving.

Date of experience: September 5, 2024
Vermont
1 review
0 helpful votes
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Store credit
September 15, 2024
Updated review

A apple tree that I ordered from this company did not survive the summer even though I nurtured it in every possible way that was suggested. Fast Growing Trees was good enough to give me a store credit for the amount I paid for the apple tree. In order to get the store credit I did have to send in pictures of the suffering tree and also answer several questions about how the tree was planted and taken care of. This I felt was a reasonable request and hopefully the information I gave the company will give them insights on why the tree did not do well.

Date of experience: September 5, 2024

So far so good
February 24, 2024
Previous review

So far so good

Date of experience: February 24, 2024
Alabama
2 reviews
0 helpful votes
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The company that always make sure you are satisfied.
September 15, 2024
Updated review

I like that they give you a 1 year guarantee on plants and trees.

Date of experience: September 5, 2024

I have placed previous orders
May 7, 2024
Previous review

I have placed previous orders.

Date of experience: April 22, 2024
Colorado
2 reviews
0 helpful votes
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Superb Customer Support
September 15, 2024
Updated review

I'm a new homeowner in a new state, so picking out what will grow best in my yard was challenging. Fast Growing Trees customer support was a real person every time, and they were always super thorough and helpful. Packaging wasn't perfect but pretty darn close. I'm happy with every delivery and I've ordered lavender, trees, rose bushes, shrubs and tools. Besides having great lasting products, the folks at FGT have always been terrific.

Date of experience: September 5, 2024

The chat support is super helpful, and I appreciate...
August 8, 2023
Previous review

The chat support is super helpful, and I appreciate the discounts.

Date of experience: August 8, 2023
Texas
1 review
0 helpful votes
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Twig Tree
September 15, 2024

Was disappointed when I opened the box only to find one long twig with several leaves. At least it was packaged nicely.

Date of experience: September 5, 2024
Pennsylvania
1 review
0 helpful votes
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Hoping they show growth next spring
September 15, 2024

Not much roots and no growth and no green leaves. Even used the fertilizer that we bought with the trees. Didn't do that with last batch as it appeared to be useless. Used Vigero top soil to fill hole and all around the roots. Watered by rain almost half the times and by buckets on dry days.

Date of experience: September 5, 2024
Texas
1 review
0 helpful votes
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Bad Quality
September 15, 2024

I ordered a few fruit trees but the shape and quality of the trees were very bad. The trees that I ordered were 5-7 ft but they were delivered without branches or leaves. It looks like that they wanted to save on the shipping by cutting all the branches and leaves. Very bad.

Date of experience: September 5, 2024
California
1 review
0 helpful votes
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Fast and Reliable
September 15, 2024
Updated review

Very professional service and delivery. Excellent products

Date of experience: September 5, 2024

Very user friendly
July 25, 2023
Previous review

Very user friendly

Date of experience: July 25, 2023
Utah
1 review
0 helpful votes
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I purchased 4 trees a month ago and have only received 2. I was notified fed ex damaged them and replacements were out for delivery. After checking my tracking I again was notified their is another delay with fed ex and they have not given me a 3rd delivery time. I'm concerned I won't get them or the winter season will begin before I can get them established into the ground.

Date of experience: September 5, 2024
Arkansas
1 review
0 helpful votes
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Awesome!
September 15, 2024

Tree arrived good! After about 2 weeks we saw new growth and is now thriving after a month!

Date of experience: September 5, 2024
California
1 review
0 helpful votes
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It worked out well
September 15, 2024

I ordered a lavender twist weeping redbud and the first tree arrived in horrible condition. Snapped in half, dry and brittle. Which I understand was due to poor postal handling. I notified customer service and within a of couple days a new tree was sent my way and it arrived earlier than expected and was in great condition. I am very happy with how the situation was handled.

Date of experience: September 5, 2024
New York
1 review
0 helpful votes
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Quality plant nursery.
September 15, 2024

Well packaged and well delivered, survival chances of the plants till next year good!

Date of experience: September 5, 2024
Colorado
2 reviews
0 helpful votes
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2 trees
September 15, 2024

Excellent. Trees arrived in good good healthy condition. They were beautiful.

Date of experience: September 4, 2024
Washington
1 review
0 helpful votes
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Good but declining.
September 15, 2024

I got a lemon tree and an orange tree. Trees shipped quickly. 2 days after planting the trees, the lemon tree started to decline. I gave it some vitamins but it doesn't seem to be helping. I am going to call customer service. The orange tree is doing well.

Date of experience: September 4, 2024
Oregon
1 review
0 helpful votes
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Unhealthy looking plant
September 15, 2024

First time buyer and very disappointed. Plants ordered were smaller than expected, dry and dying.

Date of experience: September 4, 2024
California
2 reviews
0 helpful votes
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Peach tree
September 15, 2024

On 8/15/24 I ordered a Elberta peach tree.
On 8/20/24 I received a refund for that order.
I would have appreciated a notification that it was not available, at the time of the order, or at least a email to pertaining to the unavailability.

Date of experience: September 4, 2024