FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,054
shipping
245
quality
12,363
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146,879 reviews

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Minnesota
1 review
0 helpful votes
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Great customer service!
April 9, 2021

I was given a lemon tree for Mother's Day, beautiful, I had some issues with leaves turning yellow, falling off, your staff was very helpful with suggestions to try, feeding, watering, all in all, my tree didn't make it. I was offered a store credit to purchase a new tree, which will be shipped in May. I feel I have better knowledge how to care for my new tree with the help I received from Fast Growing Trees!

Date of experience: April 9, 2021
Oregon
1 review
0 helpful votes
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Misrepresentation
April 9, 2021

The pictures are deceiving. I honestly thought I was ordering a fully developed plant and received this teeny tiny thing. I could've bought a cheaper plan at Lowe's and had it when I ordered it. Instead I waited a month to get something smaller

Date of experience: April 9, 2021
Florida
1 review
0 helpful votes
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Excited!
April 9, 2021

The tree arrived and was packaged excellently. 7' looks so much smaller than I expected. The tree arrived in good condition with buds, no leaves. Unfortunately we didn't get to enjoy the blooms, we think it's because it arrived on a cold day. Planted with root starter and waiting for a beautiful tree to emerge.

Date of experience: April 9, 2021
Virginia
1 review
0 helpful votes
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Fast. Clear. Excellent product. Very fair prices. Excellent packaging and delivery info and I live remote.

Date of experience: April 9, 2021
Washington
1 review
0 helpful votes
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Hardy banana
April 9, 2021

Leaves are brown a d not sure it will survive. Planted as instructed.

Date of experience: April 9, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear this and are reaching out to you privately to assist you further!

Pennsylvania
1 review
0 helpful votes
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Outstanding
April 9, 2021

Right on time opened the box perfect put a smile on my face the birch tree is in my front yard

Date of experience: April 9, 2021
Illinois
1 review
0 helpful votes
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Perfect tree as what I imagine
April 9, 2021

I ordered it for a friend's as a birthday/housewaing gift. The tree was delivered one week earlier, but my friend loved it so much. The tree is very healthy and beautiful. I am super happy that I got the tree here.

Date of experience: April 9, 2021
Washington
1 review
0 helpful votes
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They made it right
April 9, 2021

I ordered several trees and hydrangeas. The hydrangeas weren't in great condition when they arrived, they replaced them (I did have to pay for shipping). They were quick to respond and make it right.

Date of experience: April 9, 2021
Massachusetts
1 review
0 helpful votes
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Avocado tree
April 9, 2021

Plant arrived very sad looking and later than I had hoped (it was supposed to be an Easter present but didn't arrive in time).

Date of experience: April 9, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so terribly sorry to hear this and are reaching out privately to offer assistance!

Georgia
1 review
0 helpful votes
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Great looking plants!
April 9, 2021

I ordered Forsythia plants as an Easter gift. They arrived quickly and look great! I'm very pleased and will likely order from them again!

Date of experience: April 9, 2021
Missouri
1 review
0 helpful votes
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Our tree shipped the week we were originally told. It arrived in great shape. We planted it on Easter and so far it is doing very well. I just wish it would mature overnight because I can't wait to see the flowers and foliage.

Date of experience: April 9, 2021
Georgia
1 review
0 helpful votes
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Trees
April 9, 2021

The tree's arrived in great condition plus very good quality. Will reorder from you again.

Date of experience: April 9, 2021
Texas
1 review
0 helpful votes
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Mixed Feelings
April 9, 2021

I ordered a 1-2 foot Ice Cream Banana Tree and 4 one gallon Liriope. I had been considering making a purchase but was waiting for the weather to warm up. Then there was a sale and on the ordering page a big note that said, for my zone, plants would be shipped mid-April.

A few days later I received my full order, one month early. While I should have been excited, I was concerned because my plants were shipped in the middle of the biggest ice storm my state has seen in about 50 years. Nobody could have predicted a nice storm, but they knew and i knew for my zone, this plant should have been sent in April, once the weather was warmer. So now I'm nursing my plants back to health vs. just enjoying them. It's disappointing.

The other issue is that the one gallon liriopes I ordered are quart size. This is a pretty obvious difference. I'm still waiting to hear back from customer service on why I received four plants half the size of what I purchased.

Date of experience: April 9, 2021
California
1 review
0 helpful votes
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All leaves are dead.
April 9, 2021

All leaves dead within the first week. Hoping there's still life in it.

Date of experience: April 8, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so very sorry to hear this and are reaching out privately to assist you further!

Colorado
1 review
0 helpful votes
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Looks dead
April 9, 2021

I got a branch. No leaves and looks dead.
Now i am being asked to wait for it to grow before you can discuss other option. That was not what i paid for

Date of experience: April 8, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so very sorry to hear this and are reaching out privately to assist you further!

Tennessee
1 review
0 helpful votes
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Great little trees
April 9, 2021

I bought 10 thuja green giants for privacy for my backyard and decided to buy 20 more to put around the yard for ultimate privacy. It was fast and easy to purchase and I'm excited to see how well these little 1-2ft plantings do!

Date of experience: April 8, 2021
New Jersey
1 review
0 helpful votes
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Beautiful plants
April 9, 2021

The plants were beautiful. I am very excited to get them in the ground. My only recommendation for improvement is clearer information on shipping dates. It was after my purchase through a secondary that it became clear that the shipment was based upon planting zone and not the ship time listed next to plant which was fine just not as clear. If I had known that I would have purchased earlier.

Date of experience: April 8, 2021
Texas
1 review
0 helpful votes
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Broken plant
April 9, 2021

I ordered a Dragon Cactus Tree and when i recieved it the tree was all brokem up.
Barely any plant lefted in the pot.

Date of experience: April 8, 2021
Michigan
1 review
0 helpful votes
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Lousy packaging, sad tree delivery
April 9, 2021

First let me say I now know why fastgrowingtrees.com has such great reviews: they do not publish critical reviews like mine. I bought a limequat for $80 and got a tree that had so recently been up-potted that the roots hadn't had time to expand enough to keep the soil in place during shipping. I got a sad tree with a bag full of soil well removed from anywhere it would have done any good. Further, there were many mangled leaves and broken limbs. The tree will probably live, but I will never buy anything from FGT again. Ever.

Side note: I got an email from FGT asking for pictures of my poor tree--as if I paused to document the carnage before trying to repair it.

Date of experience: April 8, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so very sorry to hear this and are reaching out privately to assist you further!

Texas
1 review
0 helpful votes
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Look Local
April 9, 2021

The website is a nice site. Purchased in 2 seperate orders in 10 days, came the same time. Paid shipping in first one and not second. The pricing on items i purchased found to be cheaper here locally and better quality.

Date of experience: April 8, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so very sorry that you were not completely satisfied with your order and are reaching out privately to assist you further!