FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,053
shipping
245
quality
12,363
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147,061 reviews

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North Carolina
1 review
0 helpful votes
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Good product, pricey though
April 13, 2021

We just planted our arborvitae today. They looked good and healthy - strong root balls. I happened to notice that Lowe's had arborvitae for substantially less money, though. Other than the price, FastGrowingTrees seemed top notch.

Date of experience: April 10, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so happy to hear the condition your order has arrived in! Be sure to sign up for our emails so you can receive exclusive sales and coupon codes!

Texas
2 reviews
1 helpful vote
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The plants I was sent were carefully packaged and very healthy. I've already placed another order with them!

Date of experience: April 10, 2021
Texas
1 review
0 helpful votes
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Nice packaging.
April 11, 2021

The trees were well packed and they arrived in perfect condition.

Date of experience: April 10, 2021
Texas
2 reviews
0 helpful votes
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Broken limbs
April 11, 2021

The last couple of plants I received have had damaged limbs and trunks. One broken tree was an original plant that I ordered, the second broken tree was the replacement. I have managed to nurse them back with no issues.

Date of experience: April 10, 2021
California
1 review
0 helpful votes
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The first two trees I ordered were undersized. When I complained about it they immediately shipped two more trees, this time properly sized.

Date of experience: April 10, 2021
Virginia
1 review
0 helpful votes
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High hopes
April 10, 2021

They did a great job keeping me informed of shipping status. The trees came packaged very nicely after they let me know they'd hold then until planting time. Can't wait to see the crape myrtles grow and bloom

Date of experience: April 10, 2021
Virginia
1 review
0 helpful votes
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Love the packaging
April 10, 2021

My Rose of Sharon trees arrived in no time and are thriving!

Date of experience: April 10, 2021
New Jersey
1 review
0 helpful votes
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Mostly great!
April 10, 2021

One of my arborvitaes was beat up pretty good and had the root system mostly disconnected. Other than that everything was great

Date of experience: April 10, 2021
South Carolina
1 review
0 helpful votes
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My initial purchase from FastGrowingTrees was in August 2020. Having purchased acreage on the river in the country, we purchased twenty Celebration Maples to line our horse-fenced roadway leading to our retirement home we were constructing. The trees were delivered quickly, and were very well wrapped, preserving the leaves and the integrity of the 5-6ft trees. Overnight, an unprecedented windstorm evolved along with lightning. Multiple strikes initiated a fire that swept through our small little Oregon town, devastating everything in its past quickly! We fled in the middle of the night, unprepared due to the suddenness of the fire. Our trees, amongst other things, were destroyed in this devastating fire that ravaged many cities in Oregon, September 2020. When all hopes were dashed, FastGriwingTrees issued a FULL credit for those trees lost! Something they didn't have to do. They went above and beyond to offer such an amazing gesture. We've since redeemed this generous credit and received our shipment with the same speed, professionalism and care we experienced the first time. Our new trees are equally healthy and thriving the day we received them. Having just entered Spring, their little leaves are just readying themselves to burst open. My heart swells with joy and my eyes swell with tears as I gaze upon the carefully planted trees dotting our fence line, eagerly awaiting the warmth of Spring to waken the dormant trees. These trees are our bright spot; a reminder that even through adversity, there is goodness in the world. Thank you, FastGriwingTrees! You've earned a customer for life.

Date of experience: April 10, 2021
Michigan
1 review
0 helpful votes
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Charlie Is Home
April 10, 2021

My Japanese Maple tree arrived earlier this week a little beat up. No fault of FastGrowingTrees. The instructions on the carton were not followed. In BOLD print "Lay Flat" was printed on the carton. It was left at my door in an upright position. I saw it delivered and brought it in immediately. The packaging was perfect, however, the pot was busted (thanks to the packers for the plastic or all of the soil would have been lost). Several small branches were broken and some minor wilting of a few leaves (possibly dehydrated). Regardless of the bumpy ride, the tree will survive. My neighbor named it Charlie (possibly after the Charlie Brown Christmas Tree). It is not THAT bad.

Date of experience: April 10, 2021
Louisiana
1 review
3 helpful votes
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Backyard landscape purchase
April 13, 2021

The box hedges arrived in good shape. The two of the three azaleas showed some damage. I planted and watered them but I'm not sure if they are going to make it. One of them only has a few small branches remaining as most were damaged in shipment.

Date of experience: April 10, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're happy to hear that the Boxwoods are doing well! But are so sorry to hear that the Azaleas have some damage. We are reaching out privately to assist you further.

Illinois
1 review
0 helpful votes
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The tree looked like a stick
April 13, 2021

I paid $130.00 for a tree that I could have bought for$30 at Walmart. Very disappointed in the size of the tree and the customer service.

Date of experience: April 10, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer some assistance!

Virginia
1 review
0 helpful votes
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Two lived, three died
April 13, 2021

Two of the trees lived and are thriving. Three never leafed out.

Date of experience: April 10, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear about your trees! We are reaching out privately to further assist you.

Connecticut
1 review
0 helpful votes
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I am happy
April 10, 2021

I am very happy with the products and service.
When I had a problem in the past the Compnay replaced my tree

Date of experience: April 10, 2021
Maryland
1 review
0 helpful votes
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Impressed!
April 10, 2021

Was nervous about purchasing for a spring planting but the tree didn't slip a beat. Came blooming, didn't shock at all and has new growth and is flourishing.

Date of experience: April 10, 2021
Kansas
1 review
0 helpful votes
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Love this seller!
April 10, 2021

I bought a mimosa and a pink dogwood. The mimosa arrived damaged with the tip broke off probably during shipping, so I emailed them and they sent a replacement tree for the mimosa which came very fast and in excellent condition. They arrived in March around the first week maybe start of second week. They have been in the ground maybe 3 weeks and I have growth and buds everywhere even on the broke tip mimosa! I am so happy with my trees!

Date of experience: April 10, 2021
Indiana
1 review
0 helpful votes
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Golden Falls Weeping Redbud
April 13, 2021

Just got the plant. Plant is dormant. Very expensive plant by the way. Funny, I was at the store and saw ruby falls weeping redbud for $38. Bigger size too. So please check your local nurseries or stores before buying online.

Anyways - i took it out the box and planted it. So fingers crossed. I'll post another review after 1 year.

Date of experience: April 10, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so very sorry to hear this and if you still have any concerns or questions at all, please do not hesitate to make us aware! We are here to help and would be more than happy to!

Kentucky
2 reviews
0 helpful votes
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Quince tree
April 10, 2021

Arrived within a good time. Planted the tree and still waiting to see if it's going to take? As of now, no green has appeared...
Time will tell.
Jeff

Date of experience: April 10, 2021
Arkansas
1 review
0 helpful votes
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Exceptional customer service
April 10, 2021

I have been very pleased with quality of the plants we have received from FastGrowingTrees. But I am really impressed with the customer service. It is one of the best I have ever seen.

Date of experience: April 10, 2021
Indiana
1 review
0 helpful votes
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Half good
April 10, 2021

One tree was great, the other only had two very small limbs. Kinda disappointing

Date of experience: April 10, 2021