FastGrowingTrees.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of FastGrowingTrees.com

FastGrowingTrees.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
See all photos
How would you rate FastGrowingTrees.com?
grey stargrey stargrey stargrey stargrey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,060
shipping
245
quality
12,364
This company does not typically respond to reviews

Instant Feedback

144,398 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow Glenn S.
Unfollow Glenn S.
Share Review
Report Review

Awesome
April 13, 2021

Awesome experience, trees showed up green and blooming. I will order again in the future.

Date of experience: April 12, 2021
Georgia
1 review
0 helpful votes
Follow CR T.
Unfollow CR T.
Share Review
Report Review

Planted bushes The day after they arrived. They were small to begin with. Then the temperature went below 32° in Georgia. The next day, the plants look burned on top. I will call and seeWhat can be done since I paid for the insurance.

Date of experience: April 12, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We're so very sorry to hear this and are reaching out privately to offer some assistance.

Washington
1 review
0 helpful votes
Follow Victoria T.
Unfollow Victoria T.
Share Review
Report Review

Coffee tree
April 13, 2021

The leaves are brown around the leaves. The trees were well packed.

Date of experience: April 12, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We're so very sorry to hear this and are reaching out privately to assist you further!

Ohio
1 review
0 helpful votes
Follow Thomas B.
Unfollow Thomas B.
Share Review
Report Review

Very Nice Plants
April 12, 2021

The ordering and delivery was very efficient and easy. The plants arrived on time and they are of outstanding quality.

Date of experience: April 12, 2021
Massachusetts
1 review
0 helpful votes
Follow Beth D.
Unfollow Beth D.
Share Review
Report Review

Soooo small
May 12, 2021

Costco sells them at 3 feet for $27. I bought mine for just under $50 each... and they are tiny! Mistake

Date of experience: April 12, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further!

Illinois
2 reviews
0 helpful votes
Follow Rochelle N.
Unfollow Rochelle N.
Share Review
Report Review

Great ordering experience
April 12, 2021

Ordering was easy; delivery was fast, and the three trees I ordered were delivered in great shape--they've been transplanted to pots, so far so good

Date of experience: April 12, 2021
California
1 review
0 helpful votes
Follow Rhonda B.
Unfollow Rhonda B.
Share Review
Report Review

Ordered willow trees and blackberries- all arrived well packaged and healthy and are all doing well a couple weeks after planting.

Date of experience: April 12, 2021
Texas
1 review
0 helpful votes
Follow na J.
Unfollow na J.
Share Review
Report Review

The overall purchase is fantastic and quality and communication is top-notch. My only issue is the sizes you receive. A 3-gallon palm tree is very small. I could wait for big box stores to carry them and it would cost substantially less.

The concept is great, but wish you got more tree for your money. Not sure how these are calculated though (supply/demand), so hard to tell if that's even an issue.

Date of experience: April 12, 2021
Georgia
1 review
0 helpful votes
Follow John A.
Unfollow John A.
Share Review
Report Review

Slow to Ship
April 13, 2021

Fed Ex pushed the delivery back a day. I ordered the trees March 24 I was notified April 1 they would be shipped. April 8 I received another email stating the order had shipped. I tracked the order with the tracking number the order was to be delivered April 11. All day the tracking site stated the order was to be delivered on April 11 until 6 pm they changed it to April 12.
The order finally arrived April 12.

Date of experience: April 12, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and for any confusion! Upon the arrival of your order, do you have any questions or concerns at all? If so, please do not hesitate to make us aware. We are here to help and would be more than happy to!

Florida
1 review
0 helpful votes
Follow steve W.
Unfollow steve W.
Share Review
Report Review

Fig tree fail
April 13, 2021

I purchased three trees ad they arrived as advertised. I planted each of the trees and after five days the two fig trees had lost their leaves and looked bad while the cherry tree appeared to be thriving. One fig tree is starting to look like it might survive.

Date of experience: April 12, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We're so very sorry to hear this and are reaching out privately to offer assistance!

Massachusetts
1 review
0 helpful votes
Follow Paul E.
Unfollow Paul E.
Share Review
Report Review

Excellent pineapple quince
April 12, 2021

The tree arrived in absolutely perfect condition with leafs and buds ready to almost bloom. Will be planted in a day and most likely will bear fruit? Great service.

Date of experience: April 12, 2021
New Jersey
1 review
0 helpful votes
Follow Ric C.
Unfollow Ric C.
Share Review
Report Review

Not So Fast...
April 13, 2021

First – I bought 11 trees totaling well over $1000. Next – not happy at all on how they pack and ship live trees. Horrible, horrible. One Example: Burlap bag root ball for a Butterfly Magnolia came destroyed (NOT properly supported with twine wrap like other nurseries) – with ALL the soil OFF the root and sitting at the bottom of the bag. ROOT TOTALLY EXPOSED. I called and was told to plant it anyway and see what happens. By the way this ‘tree' was a 3-foot stick for a trunk, no branches whatsoever, with a few buds on the ‘truck'. After a few weeks in the ground - NO GROWTH, no nothing, still a three-foot stick coming out of the ground. Pretty embarrassing actually.

4 of the 11 trees are evergreen – so at this point (3 weeks in the ground) very hard to tell where they are in the realm of being dead, dormant or slow growing.

Next – Japanese Maple – which was an insult to receive. A 3-foot single whip of a twig, no branches, little baby leaves and it came in a 2-quart pot. Yeah for $120. Planting it – pulling it from the pot, the potting ‘soil' fell apart revealing NO ROOT STRUCTURE bound into the pot, like every other tree/plant in existence would have done being potted – seeming like this was a branch from a tree stuck into a 2 quart pot and sold. Needless to say within two weeks, all the leaves drop off and there it sits – a three foot red whip sticking out of the ground. I called on this one too. ‘Let's wait and see what happens.' I was told. Until When? ‘That would be May 30th.'

The balance of the trees? There is ONE (a Magnolia) that is showing SOME HOPE. Just barely pushing some leaves. The others? 2 Eastern Redbud – 3 weeks in the ground – no growth. Still dormant? Maybe. 2 Dogwoods – 3 weeks in the ground – no growth. Still dormant? Maybe.

Here's the thing – I was told if they don't grow – we replace. OK. In the MIDDLE OF THE SUMMER? The worst time to transplant trees – isn't that in the dead heat of the summer? Aren't trees supposed to be fall/spring planted?

So – in review - received poorly packaged, two trees were an insult to receive, and last – the hurry up and wait for growth into the beginning of summer for replacement decision.

Date of experience: April 12, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so so very sorry to hear about your experience with your order and the drop and grow bags. We are reaching out privately to gather more information so we can assist you accordingly.

Pennsylvania
1 review
0 helpful votes
Follow Nicole X.
Unfollow Nicole X.
Share Review
Report Review

We just received our second apple tree, and the one we ordered last year is already starting to flower after having survived a rough winter. I don't know if we'll end up seeing any apples this year, but really looking forward to future harvests!

Date of experience: April 12, 2021
Pennsylvania
1 review
0 helpful votes
Follow Elena O.
Unfollow Elena O.
Share Review
Report Review

Beautiful Tree!
April 12, 2021

I just received my pineapple quince tree and it is so beautiful! Shipped healthy and perfectly to my house in zone 6b. The sturdy packaging protected the tree (even the delicate little flowers) root ball was perfectly held together and came with planting instructions. Amazing price on a tree I've been looking for unsuccessfully for several years in my local nurseries. Will definitely be buying from them again!

Date of experience: April 12, 2021
Georgia
1 review
0 helpful votes
Follow Thomas F.
Unfollow Thomas F.
Share Review
Report Review

Happy
April 12, 2021

Prompt service on 1st order, still waiting on second order.

Date of experience: April 12, 2021
Tennessee
1 review
0 helpful votes
Follow J M.
Unfollow J M.
Share Review
Report Review

So easy
April 12, 2021

Got exactly the tree and the size I wanted. Tree arrived in excellent condition and is doing great! Highly recommend.

Date of experience: April 12, 2021
Texas
1 review
0 helpful votes
Follow Rod T.
Unfollow Rod T.
Share Review
Report Review

I ordered 2 year old rose bushes that were only 6" tall when delivered. I paid 3x the price at fast-growing trees of rose bushes that was more mature at our local nursery. Customer service offered a 15% discount - as opposed to sending me more mature plants. Convinced they sent me the 1 year old plant, not what I ordered.

Date of experience: April 12, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We're so very sorry to hear this and are reaching out privately to assist you further.

Texas
1 review
0 helpful votes
Follow Evan D.
Unfollow Evan D.
Share Review
Report Review

Just a mess
May 12, 2021

Firstly, from Texas, so strict laws regarding citrus. When selecting texas as my region it still has no options to ship citrus to me, i have to call and order and they have to dropship from a nursery within texas which ended up being a huge mess. Was suppose to ship on a monday, then the following monday, then thursday, and that thursday noon i asked about my order and said it would be shipped that day and then got a call back 3 hours later saying my trees were out of stock and got a refund. First time buyer here.

Date of experience: April 12, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to further assist.

Ohio
1 review
0 helpful votes
Follow Amy G.
Unfollow Amy G.
Share Review
Report Review

Found a beautiful tree to order as a memorial gift. Because it was still winter time, I was made aware that the tree wouldn't ship until the last week of March. Ease of ordering was great, tree was shipped when promised and came packaged carefully.

Date of experience: April 12, 2021
South Carolina
2 reviews
2 helpful votes
Follow Annette C.
Unfollow Annette C.
Share Review
Report Review

Happy Customer
April 12, 2021

Very happy with my cherry tree looking forward to cherries

Date of experience: April 12, 2021