FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,058
shipping
245
quality
12,364
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144,630 reviews

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California
1 review
0 helpful votes
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Quick response
April 13, 2021

Had problems with the 1st order. It took 2 weeks to receive my order the plants were dead, but the replacement got to me in 2 days after I talked to one of your representative.

Date of experience: April 12, 2021
Tennessee
1 review
0 helpful votes
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Great Experience
April 13, 2021

The fig tree arrived in perfect condition. It arrived on time and will make a great addition to my
Daughter's yard.

Date of experience: April 12, 2021
Florida
2 reviews
0 helpful votes
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It will do...
April 13, 2021

The plants came bone dry, 1/2 out of their pots, banged up, some damage. So not thrilled for the price we paid. They have been planted in good soil, fed, watered and seem to be doing much better.

Date of experience: April 12, 2021
North Carolina
1 review
0 helpful votes
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Thunder
April 13, 2021

The two Thunder Clouds trees had been pruned before they came here. They seem to be doing well. So far so good.

Date of experience: April 12, 2021
North Carolina
1 review
0 helpful votes
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Worst of the worst trees
May 13, 2021

Sickly, diseased, and damaged beyond belief mango trees! And it was the replacement order because the first mango trees were also in bad shape. The replacements were even worse! I was given a refund though which is exactly what should have happened anyway. I think whoever is working in the nursery should be fired..

Date of experience: April 12, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience but appreciate your feedback! We are confident that this has been resolved but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!

Idaho
1 review
0 helpful votes
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The arrival of my new Fig Tree
April 13, 2021

The fig tree I ordered was shipped and it arrived just as I was told it would it would be packaged. It was healthy, and nothing was broken. Just needed some water and and sunshine, then it perked up! Just beautiful!

Date of experience: April 12, 2021
California
1 review
0 helpful votes
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I made a big mistake, and thought the tree they sent me was dead. They sent me another one and before it got here the first one started to leaf out. They were very gracious about it. I can't say enough about how great they are.

Date of experience: April 12, 2021
Georgia
1 review
0 helpful votes
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Awesome
April 13, 2021

Awesome experience, trees showed up green and blooming. I will order again in the future.

Date of experience: April 12, 2021
Georgia
1 review
0 helpful votes
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Planted bushes The day after they arrived. They were small to begin with. Then the temperature went below 32° in Georgia. The next day, the plants look burned on top. I will call and seeWhat can be done since I paid for the insurance.

Date of experience: April 12, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We're so very sorry to hear this and are reaching out privately to offer some assistance.

Washington
1 review
0 helpful votes
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Coffee tree
April 13, 2021

The leaves are brown around the leaves. The trees were well packed.

Date of experience: April 12, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We're so very sorry to hear this and are reaching out privately to assist you further!

Ohio
1 review
0 helpful votes
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Very Nice Plants
April 12, 2021

The ordering and delivery was very efficient and easy. The plants arrived on time and they are of outstanding quality.

Date of experience: April 12, 2021
Massachusetts
1 review
0 helpful votes
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Soooo small
May 12, 2021

Costco sells them at 3 feet for $27. I bought mine for just under $50 each... and they are tiny! Mistake

Date of experience: April 12, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further!

Illinois
2 reviews
0 helpful votes
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Great ordering experience
April 12, 2021

Ordering was easy; delivery was fast, and the three trees I ordered were delivered in great shape--they've been transplanted to pots, so far so good

Date of experience: April 12, 2021
California
1 review
0 helpful votes
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Ordered willow trees and blackberries- all arrived well packaged and healthy and are all doing well a couple weeks after planting.

Date of experience: April 12, 2021
Texas
1 review
0 helpful votes
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The overall purchase is fantastic and quality and communication is top-notch. My only issue is the sizes you receive. A 3-gallon palm tree is very small. I could wait for big box stores to carry them and it would cost substantially less.

The concept is great, but wish you got more tree for your money. Not sure how these are calculated though (supply/demand), so hard to tell if that's even an issue.

Date of experience: April 12, 2021
Georgia
1 review
0 helpful votes
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Slow to Ship
April 13, 2021

Fed Ex pushed the delivery back a day. I ordered the trees March 24 I was notified April 1 they would be shipped. April 8 I received another email stating the order had shipped. I tracked the order with the tracking number the order was to be delivered April 11. All day the tracking site stated the order was to be delivered on April 11 until 6 pm they changed it to April 12.
The order finally arrived April 12.

Date of experience: April 12, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and for any confusion! Upon the arrival of your order, do you have any questions or concerns at all? If so, please do not hesitate to make us aware. We are here to help and would be more than happy to!

Florida
1 review
0 helpful votes
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Fig tree fail
April 13, 2021

I purchased three trees ad they arrived as advertised. I planted each of the trees and after five days the two fig trees had lost their leaves and looked bad while the cherry tree appeared to be thriving. One fig tree is starting to look like it might survive.

Date of experience: April 12, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We're so very sorry to hear this and are reaching out privately to offer assistance!

Massachusetts
1 review
0 helpful votes
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Excellent pineapple quince
April 12, 2021

The tree arrived in absolutely perfect condition with leafs and buds ready to almost bloom. Will be planted in a day and most likely will bear fruit? Great service.

Date of experience: April 12, 2021
New Jersey
1 review
0 helpful votes
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Not So Fast...
April 13, 2021

First – I bought 11 trees totaling well over $1000. Next – not happy at all on how they pack and ship live trees. Horrible, horrible. One Example: Burlap bag root ball for a Butterfly Magnolia came destroyed (NOT properly supported with twine wrap like other nurseries) – with ALL the soil OFF the root and sitting at the bottom of the bag. ROOT TOTALLY EXPOSED. I called and was told to plant it anyway and see what happens. By the way this ‘tree' was a 3-foot stick for a trunk, no branches whatsoever, with a few buds on the ‘truck'. After a few weeks in the ground - NO GROWTH, no nothing, still a three-foot stick coming out of the ground. Pretty embarrassing actually.

4 of the 11 trees are evergreen – so at this point (3 weeks in the ground) very hard to tell where they are in the realm of being dead, dormant or slow growing.

Next – Japanese Maple – which was an insult to receive. A 3-foot single whip of a twig, no branches, little baby leaves and it came in a 2-quart pot. Yeah for $120. Planting it – pulling it from the pot, the potting ‘soil' fell apart revealing NO ROOT STRUCTURE bound into the pot, like every other tree/plant in existence would have done being potted – seeming like this was a branch from a tree stuck into a 2 quart pot and sold. Needless to say within two weeks, all the leaves drop off and there it sits – a three foot red whip sticking out of the ground. I called on this one too. ‘Let's wait and see what happens.' I was told. Until When? ‘That would be May 30th.'

The balance of the trees? There is ONE (a Magnolia) that is showing SOME HOPE. Just barely pushing some leaves. The others? 2 Eastern Redbud – 3 weeks in the ground – no growth. Still dormant? Maybe. 2 Dogwoods – 3 weeks in the ground – no growth. Still dormant? Maybe.

Here's the thing – I was told if they don't grow – we replace. OK. In the MIDDLE OF THE SUMMER? The worst time to transplant trees – isn't that in the dead heat of the summer? Aren't trees supposed to be fall/spring planted?

So – in review - received poorly packaged, two trees were an insult to receive, and last – the hurry up and wait for growth into the beginning of summer for replacement decision.

Date of experience: April 12, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so so very sorry to hear about your experience with your order and the drop and grow bags. We are reaching out privately to gather more information so we can assist you accordingly.

Pennsylvania
1 review
0 helpful votes
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We just received our second apple tree, and the one we ordered last year is already starting to flower after having survived a rough winter. I don't know if we'll end up seeing any apples this year, but really looking forward to future harvests!

Date of experience: April 12, 2021