FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,058
shipping
245
quality
12,364
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144,625 reviews

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Georgia
1 review
0 helpful votes
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Blueberries to Come!
April 14, 2021

It was great buying these three Blueberry Bushes... I am looking forward to harvesting some fruit by early summer.

Date of experience: April 14, 2021
California
1 review
0 helpful votes
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Nice quality Jane Magnolias.
April 14, 2021

Ordered our tree and was tracking thru Fed-Ex where after about 8 days it was never out of "pending" for delivery. I phoned Fast Growing Trees customer service to see what I should do and the very friendly rep, without hesitation said we'll ship another one today because if the first one arrived it would be dead. Needless to say the first one arrived in fair condition albeit very anemic, but with a little tender loving care, we nursed it back to healthy green leaves and its doing great! The second tree arrived on time and still had blooms on it, also doing great! What fantastic customer service! Beautiful products and friendly helpful staff! Can't recommend them highly enough

Date of experience: April 14, 2021
Iowa
1 review
0 helpful votes
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We had our Plum and Cherry trees arrive and they had a very poor appearance, wilted leaves and branches mashed together. Hope they survive. Getting another shipment in today... hope they fare better.

Date of experience: April 14, 2021
Massachusetts
1 review
0 helpful votes
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Dead tree
April 14, 2021

I have received a dead tree, and sent you two email, but no respond. Please respond to my emails

Date of experience: April 14, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so very sorry to hear this and are reaching out privately to assist you further.

Virginia
1 review
0 helpful votes
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Late arrival
May 14, 2021

Had to wait almost a year for the size of trees I receive the first time to be restocked. When the replacement came in they were sprouting leaves. Should have gotten them when they were dormant don't know if they will live are not. Time will tell.

Date of experience: April 14, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear that it took longer than expected to get these back in stock but are happy you were able to get your English Walnuts. If you were to have any questions or concerns at all, please make us aware. We would love to help in any wya that we can!

New Jersey
1 review
0 helpful votes
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Love Love Love my plants. They all arrived packaged neatly, compactly and efficiently wrapped. Not one broken branches not even a dry leaf! I replant and my trees and they look very happy and healthy in their new home. It arrived with lots of buds and I cannot wait to experience the abundance of fragrance flowing about my back porch.

Thank you fast-growing trees!

Date of experience: April 14, 2021
Canada
1 review
0 helpful votes
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Almost 4 Stars
April 14, 2021

You would have gotten 4 stars if you chose to use a better delivery company. FedEx is the worst. They routinely say they have made deliveries, only for them to sit on the truck for an extra day or two.

Date of experience: April 14, 2021
Virginia
1 review
0 helpful votes
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The green giant arborvitae‘s that I received were small in size and so dry that the dirt wasn't even sticking to the roots in the pot. Some were laid over sideways in the pot because the dirt wasn't even holding them up right. The weeping willow that I received looked like a crooked dogs leg with three twigs sticking out of the top of it. I could've went to my local Rural King or Lowe's and got a 10 foot tall 2 inch caliper weeping willow for the same price that I paid for this ugly little twig. I am not typically one to leave reviews but this is a rip off. For a $300 order one would think they would at least get quality healthy plants.

Date of experience: April 14, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so very sorry to hear this and are reaching out privately to assist you further.

Utah
1 review
0 helpful votes
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Unresolved issue
May 14, 2021

I received the tree Sunday and noticed a concern immediately. As instructed on the delivery email, I logged my issue and received an auto-response that I would be communicated with in 1-2 business days. It's now Wednesday (day 3) and nothing has been heard. I'm beginning to worry.

Date of experience: April 13, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience! We are confident that this has been resolved but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!

California
1 review
0 helpful votes
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Beautiful trees
April 14, 2021

Trees came boxed well, a couple of trees had yellow wilting leaves. Planted 5 trees that were delivered by FedEx, the 6 and 7th. Trees were lost in transit, but were delivered 4 days later. Checked trees, they look well. The miss Kim lilac didn't take the extended trip well, badly wilted I have watered and set in window to recover hopefully. The 2 trees I just received will plant in 3 days (snow forecasted in 2 days and high winds now, they have to wait.) hope it's not to long to plant. I have great hope for the trees that were sent, everyone I talked with was very helpful and informative. Thank you. Will order again
Ps. the reason for 4 stars is, I couldn't put down 4 1/2 stars, will update when I see that all trees have some growth.

Date of experience: April 13, 2021
Illinois
2 reviews
0 helpful votes
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I loved
April 14, 2021

I loves my plants is growing so fast and I love the company because is take care well the customers.

Date of experience: April 13, 2021
Pennsylvania
1 review
0 helpful votes
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I waited months for the 4-in-1 apple tree to become available. The second it did, I jumped right onto the site and ordered. My tree shipped a couple weeks later (due to my zone). The tree was in transit over a long holiday weekend - 5 days in a box in trucks/warehouses... I was nervous. Then, my tree arrived. Opened the box and there it was - fresh and beautiful, as if I'd just gotten it from a local nursery!

We planted it a couple days later. It has been a week in the ground now (the drop n grow bag is awesome!) and it looks happy! From start to finish, including some Facebook messaging, this transaction has been phenomenal. It may be my first order, but I intend on many, many more over the coming years!

Date of experience: April 13, 2021
New York
1 review
0 helpful votes
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Over priced
April 14, 2021

Im so upset. Ive ordered many times from this site. What i received was small and my local nursery has the same plants for $30. I paid almost $100 each! What a rip off

Date of experience: April 13, 2021
Texas
1 review
0 helpful votes
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How bout a status update?
April 14, 2021

A third of the trees were shipped, then nothing for a week and a half, no trees, no emails, no response to request for update. I'm hanging, but Hershey's!, that's a thousand bucks waiting.

Date of experience: April 13, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so very sorry to hear this and are reaching out privately to gather more information.

Pennsylvania
1 review
0 helpful votes
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We were very happy with the trees we ordered. They arrived very well packed and healthy looking. I really love the free lilac bush that they sent, also!

Date of experience: April 13, 2021
California
1 review
0 helpful votes
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Trees Arrived in Poor Condition
April 14, 2021

The avocado trees arrived wilted and brown on the leaves. Still waiting for them to revive

Date of experience: April 13, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer some assistance!

Georgia
1 review
0 helpful votes
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No customer service
April 14, 2021

I had two separate orders about a month apart. First order did not come complete. I emailed customer service and crickets. About 5 days later the rest of my order arrives. Still nothing from customer service, but order received, so no complaints and I made another order. Second order also arrives incomplete. I emailed and actually received a response from customer service saying they would send the missing part of my order. A week goes by and nothing. I called the phone number and left my phone number for a call back. No call back... nothing. I imagine it was because there were 60 people ahead of me at the time of my call. Probably people looking for where their orders are.

Date of experience: April 13, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so very sorry to hear the trouble you have gone through with your orders and are reaching out privately to assist you further.

Florida
1 review
0 helpful votes
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Japanese Maple
April 14, 2021

Ordered on March 23 arrived April 11th. Site says 1 to 2 days unless otherwise noted but was almost 3 weeks. Called a couple times and given wrong date. Tree is tiny with not a lot of leaves hoping it lives. You only see mature trees on the website might be helpful to show pictures of what is actually being ordered.

Date of experience: April 13, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so very sorry to hear this and are reaching out privately to offer some assistance.

North Carolina
2 reviews
0 helpful votes
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Healthy azaleas.
April 13, 2021

Got 2 encore azalea bushes. It got quite cold and I covered all my new plants. These did great. Not the others.

Date of experience: April 13, 2021
Ohio
1 review
0 helpful votes
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Looked great right out of the box!
April 13, 2021

My Korean Lilac tree arrived looking great. I planted it Sunday and it's doing well! I'm so impressed and I can't wait for it to grow and make my patio smell amazing.

Date of experience: April 13, 2021