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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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Illinois
1 review
0 helpful votes
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Finally
November 19, 2019

Finally a shop that understands my style and body size. The sizing chart at FN is very accurate and the clothes here are very fashionable.

Date of experience: November 18, 2019
Georgia
1 review
0 helpful votes
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Thrift
November 18, 2019

For a thrift buyer such as myself, whenever Fashionnova goes on sale, I always await the items in store for me. It's so worth it to get the pieces here for up to half its price. Quality clothes for a lower cost.

Date of experience: November 18, 2019
Texas
1 review
0 helpful votes
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5 items
November 18, 2019

I bought 5 items for under $300 with today's discount, how great is that? Thanks a lot, FashionNova!

Date of experience: November 18, 2019
Florida
1 review
0 helpful votes
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Keep it up
November 18, 2019

I have been a buyer here since March of last year and the services just gets better and better. Keep it up guys.

Date of experience: November 18, 2019
Michigan
1 review
0 helpful votes
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Pastel skirts
November 18, 2019

I have owned almost 10 pastel skirts over the year and the ones from FN would be my favorite. They're the prettiest among all

Date of experience: November 18, 2019
Florida
1 review
0 helpful votes
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Pair of curduroy
November 16, 2019

My new pair of curduroy just arrived a while ago. I tried it on and they were a perfect fit. The sizing chart is very accurate

Date of experience: November 16, 2019
Virginia
1 review
0 helpful votes
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Pleased
November 16, 2019

I just have to say, I am so pleased with my purchases. I have shopped here for months now and the services and products never disappoint.

Date of experience: November 16, 2019
South Carolina
1 review
0 helpful votes
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More to come
November 16, 2019

I get excited every time I think of more items coming next week. I await the new additions with a thrilled heart.

Date of experience: November 16, 2019
Georgia
1 review
0 helpful votes
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Very fashionable
November 16, 2019

The pieces here are very fashionable, especially the dresses. The services are efficient as well, no delays in delivery.

Date of experience: November 16, 2019
New Jersey
1 review
0 helpful votes
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Black tote bag
November 16, 2019

A black tote bag is an essential for me. Once I saw one here, I knew I have to have one. It was lovelier in person, the details to it are well thought of.

Date of experience: November 16, 2019
Florida
1 review
0 helpful votes
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Better collections
November 15, 2019

I love how Fashionnova's got better collections for Fall this year 'round. Not that last year's pieces were not pretty, just that the items this year around are more varied. I love getting more options for my purchases.

Date of experience: November 15, 2019
South Carolina
1 review
0 helpful votes
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Thanks for the fast delivery, FN. My items came in no time. The services here have been amazingly consistent throughout the years.

Date of experience: November 15, 2019
Ohio
1 review
0 helpful votes
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Combat boots
November 15, 2019

Fashion Nova combat boots are so worth it. They're stylish and edgy, sturdy and has comfortable soles as well.

Date of experience: November 15, 2019
Tennessee
1 review
0 helpful votes
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Pink PJs
November 15, 2019

New pink PJs from fashionnova awaited me home yesterday and I was so happy they were all neatly packed. The PJs were so comfortable and breezy.

Date of experience: November 15, 2019
Texas
1 review
0 helpful votes
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No more boring outfits
November 15, 2019

Thanks to fashion nova, there are ni more boring outfits for me. Everything here is very stylish and feminine. I love the color combinations of the blouses and dresses.

Date of experience: November 15, 2019
Florida
1 review
0 helpful votes
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Floral kimono
November 15, 2019

What cool floral kimonos this shop has. I have owned different one from different other shops, but Fashion Nova's are still my favorite. They've got better designs.

Date of experience: November 15, 2019
Illinois
1 review
0 helpful votes
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Yellow cap
November 15, 2019

Hi, I just got the yellow cap I ordered, it was pretty. I'm planning to buy the statement caps next.

Date of experience: November 15, 2019
New Jersey
1 review
0 helpful votes
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Delightful finds
November 14, 2019

I can always search for delightful finds here at Fashionnova, be it a top, shorts, skirts or pants. The pieces here are affordable, too.

Date of experience: November 14, 2019
Georgia
1 review
0 helpful votes
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Return policy
November 14, 2019

I'm glad fashionnova's got a return policy, I get to exchanged my items whenever I want. Not that I needed it for most of the time, but I did had to return a pair of jeans that was a size smaller.

Date of experience: November 13, 2019
Colorado
1 review
0 helpful votes
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Very helpful
November 14, 2019

I had to change an order two weeks ago because I ended up ordering the wrong Kimono. Fortunately, the staff here at FN are very helpful and responsive to my request. I will never forget this.

Date of experience: November 13, 2019