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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Loved all the clothing I've got from this shop. The sizes are great and accurate, fabrics used are lovely and even the delivery is very convenient. Thank you, FN, I'm one happy customer.
I just bought two pieces of loafers last weekend and they were a delight. Absolutely love this store each style is on trend and pieces are very chic.
I'm seeing jumpsuits everywhere here at fashionnova. The new additions are crazy good. I already added two print pieces to bag and I can't wait to try them both on.
I felt likw the embodiment of extroversion and energy. Th red sling bag that I got here just adds to the vibe. Plus, the services are super reliable.
The sriped body hugging midi drsess that was given to me by my mother has complimented my backside so well. I just came here to say that that dress was from this shoo and that it was really love lt. Thanks
Triangle shades are never this gold. Fashion nova surely knows how to stir their audiences. It was too cool not to have
Thank you so much, fashionnova for the speedy delivery. My item got in time just for the party. I'm glad I didn't cancel my order, they were very dear
Fashionnova's sense of fashion is trendy and convenient. It prioritizes comfort over style, exactly what I look for in an online shop.
I never thought I'd be a fan of Fashion Nova snake sandals, but I am now. After buying one for myself just for fun, I grew to enjoy it.
The staff here are very helpful when I needed to swap my orders with a different set. I thought it wasn't possible anymore, but they made it happen. Cool, is it not?
Fashionnova honey masks are so cool to my skin, very refreshing. I always refrigerate them before using. By far, it's helping with my complexion.
The tube maxi dress that I wore last night fit me perfectly. I can always exprct FN to deliver such quality item. Over time, my trust for FN just solidifies.
The new purple button down shirt at fashionnova is very classy and chic. At first glance, I knew I have to buy it. And so I did, I regret nothing.
Their "service" is a disaster! They tell lies and can't answer mail in a decent time! Just isn't working right!
Thank you for tending to my queries on your website, I have mistaken my orders last time. Thankfully, the customer care support was fast to come into aid
High quality clothes, very commendable. I never, not even once, did I receive a package with damaged clothes inside. With Fashion Nova, I am guaranteed a safe delivery of my orders.
Ruffled blouses never go old. My favorites would be those in shades of white and black, they can easily be paired up with any bottoms in my closet.
My boyfriend bought me a hoodie here at fashion nova since I always get his hoodie from him. The piece was warm and comfy.
I bought my sister a turquoise bracelet as a birthday gift. The bling and jewels were very chic and shiny, my sister lived it. Thanks a lot, you guys.
The pair of sneakers that I got a month back were so good and comfy, I couldn't stop myself from buying another. I couldn't get enough of it.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

