I am so glad my best friend is one of the top 10 Forbes beauty bloggers! I am so done with this company! So done with contacting, via instagram, email and voice mails, and not one person has bothered to call or email.

I spoke to my Beauty blogger friend yesterday, mind you she gets clothes from them so she feels guilty after I showed her this page. So If i don't get my money back unfortunately they will be put on blast.

It's sad that it's coming to this but you can't play with people money or "steal" and lie that it's in stock just to take the money.

My order number was ******* and I spent well over $300, just this whole situation amazes me. Thank goodness at least I feel better that my friend will post about them in a few days if I don't get the money, it's sad because she doesn't want to do it but it also is messing with her image.

This is so offensive

As I am reading every review on Fashion Nova I am in total disgust in the fact that i am not the only one experiencing a problem with them. I am currently filing a complaint with the BBB. I also urge you all to do the same. I don't have the luxury of spending money on clothes but when I do I would think that a company would have enough respect to let me know if the items I have ordered are in stock or the day that they will be more likely to be delivered. To have the common courtesy to inform me and to refund me back if the items are not in stock. I have repeatedly left emails and left message on a generic voicemail. Just hearing the voicemail annoys me to no end! This was the first time I have ordered from them and it will definetly will be my last! To those who have not ordered from Fashion Nova, please don't waste your time and your hard earn money! Good luck to those who are going through the same exact problem.

I placed an order and weeks later when I decided to wear the romper dress, I took off the tags and as I look in the mirror I noticed a rip in the skirt inseam. I email them and get some random general email that made no sense then email again, no response. Email again and said basically that due to company policy there was nothing the could do. Next I ask about a recent purchase June 26th, I see it in my account as unfilfilled but did not get an email or anything regarding my order. I've asked several emails regarding this order and nothing. Then I see a gift card for the amount of the product not including shipping. So I call and I am left on hold for 20 minutes then get disconnected or hung up on. Call again and it's a voicemail and hung up on again... do not order from here. All they give u is store credit and don't even let you know the item is out of stock. My last item I only ordered because it said in stock, I got an email notification because I was waiting for it. I did not want store credit again... now I'm stuck and scammed out of my money!

I think it is time for a class action lawsuit. Everyone on here, Facebook, Instagram should file a group suit against them. They are taking money and not shipping items, that is completely against the law. They believe they are saving face by putting a recording on their phone that there is a possible 4 day delay but that information is supposed to be prior to ordering not after AND it has been a month for our items. Is there a lawyer on this page?

I placed two orders almost a month ago, one of them shipped partially and I'm still waiting for the other dress that never shipped out. Also that same day I placed another order of one jumpsuit and I still haven't received that order as well... I don't want your giftcards I want what I ordered! I can't get ahold of the company, I emailed them various times even through facebook their phone number doesn't work, no one answer it's just a machine I want my order ASAP!

I used to be a big fan of Fashion Nova for months and months, because the order was always super fast, good quality and customer friendly. I don't know what is going on the last couple months. I've placed an order a week ago and I received a confirmation email that they've received my order, yet I haven't received a tracking number which they do immediately. Two days later I receive a ''gift card'' via email, which was kind of weird. I've sent them an email and I receive the same $#*! over again. I contacted someone via Instagram and she told me that the items are out of stock... NOT! Didn't pay a lot of money, but I still want it back. Like I said to Fashion Nova: ''You're losing a lot of customers, including me.'' Fashion Nova used to be so damn good... Such a shame. They've been replaced by a bunch of scammers!

Ive been a long supporter of Fashion Nova but these last 3 weeks have been awful. Ive never had a problem getting my order on a timely manner and getting everything I ordered. BUT this last order I ordered 5 items over $100 which mind you is 2 day shipping BUT I was told via email it would be longer than normal which I was fine with but then only 2 items shipped and then I get a gift card for the other items with NO explanation on if my other items will be shipping. I looked online the clothes are ordered are in stock and in my size so I have no idea what is going on. I emailed twice to see if my items will still be shipped and no response. Today I just used the stupid gift card and re ordered the same items I wanted to begin with BUT after reading everyone's reviews Im doubtful these will ship and Ill get another stupid gift card. Whats going on FN you used to be sooo good with shipping and items

I ordered from this store and paid 5 day shipping, It's been 2 weeks and nothing. To make it worse, one of the items i ordered was not even dispatched or processed and I just got a gift card of the same value to buy from them, instead of just giving me a refund. If they didn't have the item in stock they should have said, when question them about it, They just never respond, only the same automated email! They didn't even bother to explain why they're sending that gift card, I had to figure it out myself.

Fashion nova was a huge disappointment. Dress was poorly made/ripped. Bra didn't work like it was supposed to. Shoes not true to size. They won't except items that have been worn, I tried on the heels and when I took the off the sole looked as if I had walked in them all day. Ridiculous! So I can't return them... The lace on my dress was torn. The stitching on the back was falling apart. The shoes were not true to size like many "costumers" stated. Dont buy from this site

No one Order from this website it's definitely a scam now at first it wasn't now it is no one's been returning my emails phone calls nothing and I spent like $300 and I don't know what to do now and then they're probably going to give me a gift card which no one wants to order from this website again after this $#*!ing hassle what do I do I don't know what to do somebody help me! Order from this website it's definitely a scam now at first it wasn't now it is no one's been returning my emails phone calls nothing and I spent like $300 and I don't know what to do now and then they're probably going to give me a gift card which no one wants to order from this website again after this $#*!ing hassle what do I do I don't know what to do somebody help me!

So I placed my order on June 30th for 2 items a body chain and a bikini. I got an email that my order is confirmed. 2 days go by and I didn't receive an email for my tracking number. So I was confused and emailed fashion nova hoping to get a response. After multiple tries I get a confirmation that ONE ITEM out of the TWO got shipped. I once again emailed them countlessly trying to get answers as to why my other item didn't get shipped. At this point it's been a week. And no one is answering my questions aside from sending me an automated email back. FINALLY someone responds and they said my order has been shipped and they have me a 30$ gift card. Me thinking it was for the inconvenience as I was already upset it had taken this long for even a small response. BUT THEN. I get an email saying my order hasn't been shipped because it's out of stock which is why they gifted me the 30$ gift card. The item. Purchased was 40$ usd... I'm from Canada so converting that would be around 45-50$cad. How does that even make sense? I just wanted the bathing suit not to be mislead about my order. Extremely unprofessional and the entire situation isn't being handled well. I'm trying to speak to someone physically over the phone but clearly isn't working. I'm unhappy and at this point I either just want them to send my things to me or give me a full refund so I can shop with someone who will take my business seriously.