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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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Florida
1 review
0 helpful votes
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Tiger lounge hoodie
December 7, 2019

FN's lounge hoodie with the tiger design really brings out the fighter in me. I could go on exercising without asking for a lot of breaks, and I feel like I'm always productive and well-energized when I'm in the gym.

Date of experience: December 7, 2019
Oklahoma
1 review
2 helpful votes
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Missing item
December 6, 2019

So I purchase over $178 received my order I was missing a pair of boots I paid for they sent me a small satin romper, which doesn't make sense one I don't order it and I definitely can't wear a small I'm 173 pound. I contact fashion nova was told to send a photo of my packing shipping label. I also included a photo of the item I received. I have yet to hear from fashion nova. This is the second time I had trouble with this company. My last time ordering from them.

Date of experience: December 6, 2019
Texas
1 review
0 helpful votes
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6th package
December 5, 2019

I love everything about Fashion Nova. The quality is so good and they've got speedy delivery system as well. They delivered my 6th package yesterday and I'll be wearing the dress tonight on our family dinner. Thanks!

Date of experience: December 5, 2019
Canada
1 review
0 helpful votes
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CRAP CLOTHING
December 4, 2019

HATE THE CLOTHES hate the dumb return policies, low quality never again will i buy from them. They dont give u the full refund, just a store credit to more $#*!ty clothes so it makes u have no choice but to order from them again

Date of experience: December 4, 2019
Illinois
1 review
0 helpful votes
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All in blue
December 3, 2019

My closet is filled with apparels in shades of blue. Most of my favorite pieces are from fashionnova. Whenever I open it, I'm flooded with different sets, all in blue. But I love it that way.

Date of experience: December 3, 2019
Missouri
1 review
0 helpful votes
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Hidden away
November 30, 2019

I actually look like I went down a size when I put on FN's shape wear. All my excess fat is magically hidden away. This is truly a great product and I would recommend it to girls like me who are feeling a bit bloated.

Date of experience: November 30, 2019
Oregon
1 review
0 helpful votes
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Not too expensive
November 30, 2019

What I love most about fashionnova is that their items are all so worth the price. They're not too expensive nor too cheap.

Date of experience: November 29, 2019
New York
1 review
0 helpful votes
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Skin care
November 30, 2019

I'm glad FN's thought of adding skin care products on the website. Overall, the products were not that bad, they're decent for their price even. Their moisturizer has helped soften my skin i just days.

Date of experience: November 29, 2019
California
1 review
0 helpful votes
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Blending
November 30, 2019

Blending colors using fashion nova's makeup is my way of relieving stress. It's so easy to do, the makeup won't flake and the colors are bold enough so you can see distinctions.

Date of experience: November 29, 2019
New York
1 review
0 helpful votes
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Stay the same
November 30, 2019

I wish fashionnova would stay the same. The items here are super lovely and affordable. I wouldn't want it any other way.

Date of experience: November 29, 2019
Georgia
1 review
0 helpful votes
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Influenced
November 30, 2019

I have been going to a mommy club and I have influenced all my new friends to shop at fashionnova. Now we're a bunch of hot, stylish pregnant ladies who don't let the bulge bother them.

Date of experience: November 29, 2019
Alabama
1 review
0 helpful votes
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Keeps their words
November 29, 2019

Fashion nova really keeps their word. They deliver on the promised schedule. If they say it'll be a few days, it'll definitely be a few days. Not a week or two. So glad they don't do any delays.

Date of experience: November 29, 2019
Massachusetts
1 review
0 helpful votes
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Need space
November 29, 2019

My closet is overflowing with clothes right now and I need to clear up some space for my new purchases. By far, Fashionnova's made up most of my wardrobe collection.

Date of experience: November 29, 2019
North Carolina
1 review
0 helpful votes
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One day delivery
November 29, 2019

I just availed FN's one day delivery and it was so sweet. My dresses came in time for my sister's abrupt engagement party. I owe it to you, FN, for looking decent that night. Thanks.

Date of experience: November 28, 2019
New York
1 review
0 helpful votes
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Right on schedule
November 29, 2019

I have been a buyer of Fashion Nova ever since June of last year ans I always get my packages right on schedule. I love the consistency.

Date of experience: November 28, 2019
Colorado
1 review
0 helpful votes
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Windbreakers
November 29, 2019

This shop has by far the best windbreakers online. Even the sweater and jackets here are of top quality. The delivery system is convenient and very reliable as well.

Date of experience: November 28, 2019
New York
1 review
0 helpful votes
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Pop
November 29, 2019

Fashionnova's dresses are colored pop for this season and I'm loving every piece. I just got m package earlier and they were lovely.

Date of experience: November 28, 2019
Florida
1 review
0 helpful votes
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Good kind of tight
November 29, 2019

The biker shorts I bought from this shop feel tight on my legs and it's the good kind of tight. The type that makes you feel that you can move however you want to and you'd still look sexy.

Date of experience: November 28, 2019
Georgia
1 review
0 helpful votes
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Fishnets
November 29, 2019

Wearing fashionnova fishnets are always cool and sexy. They stretch enough so you could put it over your legs comfortably, but they're tough enough to withstand overstretching as well.

Date of experience: November 28, 2019
NL
1 review
1 helpful vote
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Don't order from Europe
November 28, 2019

They failed to deliver my package to Europe and now they will not give me back my money, even though the package was returned to them and they confirmed that it was returned.
I cannot place a new order because Fashion Nova cannot deliver to Europe without extra costs for the customer (about $50,00). I just want my MONEY BACK $160,00. I ordered this package in june, and have been emailing about the fact that I never got the parcel. Now 5 months later they gave me a gift card, but I don't want this...

Date of experience: November 28, 2019