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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I am a loyal supporter of Fashion Nova. They have really great pants that fit me well and emphasize my buttocks. The pants are really great quality, as well as some of their tops. I don't like their dresses much, I think they are too revealing. But overall they are awesome.
Really poor customer service!
Paid $46. Never got my order or refund and still can't get in touch with the company.
My first and last experience with fashion nova.
Shopping from fashionnova.com is always a pleasant experience for me. Going through the website is wonderful, a feast for my eyes. Placing my orders is easy and straightforward, and shipping is fast. The average time I receive my orders is 4 days. I have ordered from them for less than 10 times maybe.
Fashion Nova guys, I want to know that I appreciate all the work you do. Thank you for the service and the perfect fitting clothes I get in the mail every time your package arrives. You are the best. I will keep ordering.
I really like the Fashion Nova brand because its really popular right now. But not just that; I also love that the clothes I order from there are really affordable. I don't like some styles and I know some clothing pieces wont fit me as well as they do the models, but so far everything I ordered from them fit nice. Maybe because I spend a long time choosing the clothes and reading about the product details.
What I like most about Fashion Nova is their plus size section. I think its very empowering. Like Melissa McCarthy said, it does not stop at Size 12. Not because I have a bigger body structure means I cant have beautiful clothes anymore. So you have my support, Fashion Nova, and I will always be a customer.
Whenever I visit their website, I feel like a kid in a candy store there's just so many pretty clothes and shoes! I have only ordered from them two times and my experience was the same seamless transaction and fast delivery.
At first I though Fashion Nova clothes were all very revealing, but looking at the site, I found some modest pieces that I could wear to some functions. But take note: modest doesn't mean unsexy. They still look as fab as other Fashion Nova clothes, but a bit tamer. My favorite are the midi dresses. I can wear them to wedding functions and even to cocktail parties.
Fashion Nova is a great online store. It carries a wide range of clothes that can be used for partying, everyday casual wear and even some for office wear. Ive ordered from them several times in the past and would not mind ordering again. Transaction and delivery is always quick.
I love their organization. On their site I mean. I find it really easy to navigate through their item choices. I saw something awesome yesterday, a pair of white jeans, a beautiful one. Expecting it tomorrow and currently happy with their service!
I have always loved shopping since I was young, now I have work and got no time to go to malls. Fashion nova rescued me. With their brilliant customer support plus their 2 day service delivery is everything for me. Just found somethings that's great for me. Ordered 3 items from them and received them a while ago! GREAT!
Completely dissatisfy with their service, I order $500.23 worth of items of 9/06/2017
Today 9/11/2017 and i haven't receive any tracking number. I have to travel to JAMAICA for my grandfather funeral, and i am very unhappy because i cannot even get in contact with a live rep over the phone. I will call my bank and charge back... frauds, paying Celebrities to advertise and people lying and rating 5 stars.
I am so disappointed in you guys and how you respond to your customers smh I ordered my outfit for my birthday and it might not even come by Saturday smh very disappointed I even said I would pay extra for shipping to be faster ridiculous
I ordered 2 items on Fashion Nova on the 31st August 2017. I have an order number and tracking number that is never updated, the information available is when the items left the store. Today it's the 11th September 2017 and I do not know where my things are neither am I getting a response from them via email and social platforms. I regret buying at this store. Maybe they only meant for American buyers.
I love the simplicity of their site. I have read in their also that they offer a 2 day deliver service. Upon reading it, without hesitation, I quickly placed an order. I ordered a pair of black jeans and it arrived yesterday. So happy with my purchase!
I have read a lot of negative reviews and I think I will disagree. They have everything im looking for! Actually, just ordered a new dress just a while ago and they promised that it will arrive for two days! Cant wait!
As a girl, I always value the design of my them. Luckily, I have come to fashion novas site and since then... Im always ordering something new from them. Their shirt designs were all awesome! And if only got the chance ans money, id buy they all haha
A big fan of their site! <3 I'm a customer of them since 5 months! And I'm not even encountering a single problem! From jeans, leggings, pants, and flannels, they have everything! No. 1 fan here!
Your $100 is really worth it with Fashion Nova. I ordered a lot of items and good thing, it only totalled to like a $100 dollars which is great for my allowance. I can now show off something new because of fashion nova! Thanks for this.
I love dresses and money at the same time. Good thing... Fashion Nova has a smooth transaction... Once you've picked an item, you can quickly have it in like 2 days because of their delivery service. Must try online shop for dress lovers..
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

