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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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In my seven months of being a novababe, I have had the best online shopping experience. I have enjoyed every outfit I bought and I have received services that show that they care for their customers. FashionNova is doing things right.
Fashion Nova is the only online shop so far that always replies to me quickly whenever I have concerns. Other shops have kept me waiting for ten days before, and this kind of treatment is really refreshing and makes transactions smoother.
I love wearing fashion nova's classy booties because it makes me look sophisticated and sexy. They're also very easy to move in and I don't worry about them breaking because of the material.
I can wear a really simple outfit but make my look suddenly very fancy and stylish once I out on my fashionnova multi hoop earrings. These earrings are pageant worthy, seriously.
FashionNova has great services. They deliver on time, and they know how to deal with their customers. I appreciate their level of professionalism and I plan to keep buying from them if they keep this up.
FashionNova's customer services has been very helpful whenever I have inquiries or concerns. I always end us satisfied and well assured after I approach them.
I love wedged heels, especially ones I bought from Fashion Nova. The fashion nova wedges I bought are less prone to wearing out, and over all they look way better than ones I bought from other shops.
The black glitter clutch bag I bought from FN is now my go-to accessory when I have formal events to attend. It holds enough of my necessary items yet small enough to be appropriate for these kinds of parties
In all the 5 months I've been shopping at fashionnova, they have never failed to deliver my package on time. In fact I don't recall feeling restless over my orders. I have never experienced even a day delay.
FN's customer services are different in that they reply to you quickly and they address your concerns properly and without sass. I always feel satisfied with their answers.
Fashion Nova's strapped heels really makes my feet stand out and really pretty to look at. I like looking at my feet whenever I wear these.
I adore fashion nova's silver layered necklace. It really adds bedazzle to my look and it looks so elegant and fancy. I feel like I'm a rich, noble lady.
I never have to worry when I do last minute shopping because I know fashionnova will always be there on time and I will get my package on the time promised.
My friends always get anxious with online stores, whenever I would order online from Fashion Nova, I always told them not to worry, and whenever everything comes out well, which it always does, I made them trust Fashion Nova for their online purchases.
Whenever I feel down, my shopaholic side takes over my body. But laziness takes over also. Fashion Nova gives me the serotonin I need to cheer up without lifting a finger.
No online store is like Fashion Nova. They not only have the cutest and sexiest outfits for men, women and curve bodies, they also have cool accessories like butt lifters and costumes whenever we need them! Honestly, I only trust Fashion Nova
I never had trouble looking for clothes to wear whenever aim at Fashion Nova because they always have what I want and what I need, with discounts! It's like they know whenever I need them.
Just fit the mood, not too shabby and not too plain looking, I couldn't anything online, but Fashion Nova has what I was looking for, it seems like they have perfect clothing for every occasion
Whenever a sudden social event arises and I wouldn't be prepared, Fashion Nova always had my back! I could easily pick the cutest outfit and have fast process in delivery. I love Fashion Nova
They have cheaper delivery than most online stores especially when they have a 70% off for delivery. Fashion Nova is the ideal online store when looking for cheaper delivery.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

