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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Ever since I was a kid, I have this special love for design and fashion. Clearly, I'm kinda picky when it comes to clothes I buy and wear. Fashion nova has been my number 1 partner to my fashion needs! And their services never fails to meet my standards. Their two day shipping service that is for free is too good to be true. Number 1 fan and always will be one.
Okay, so a lot of online shops out there offers many things and other things but, to me fashion nova is the real deal. The shipping days was just one but to add up, they have good looking products on stock! Never even missed a single order, all of them arrived on time and in good condition. Would go and get another order with them sometime.
I made online orders two times and i never received full item i have paid for and they don't even write email why they did this and the don't refund immediately. They just post on the website what is not available in the store. Please don't waste your money on fashion nova.
I had trust qualities with online shops since their product specs might be fake. Fashion nova is different from them tho, from what you can see in their site, upon ordering and opening the package, they really are the same! Compared them, been there done that. OH, also, the shipping was just 2 days so, yeah, probably buying from them again
So fab and new dresses to choose from. They have new arrivals almost everytime and they are all great quality! Take note, im not basing it from how their models wear them but it is solely because of my experience. I have ordered a looooot of things from them and they're all show stealer! Definitrly getting new fashion dresses from timr some time
This company had the cutest clothes of them all! Perfect for my #OOTD on instagram. I love the style, the price is reasonable and the shipping is just on time but I'm not rushing tho but that's a good point! Will order almost everything from them, love!
I ordered their fabled high-waisted jeans that many customers really recommend. It arrived in two business days which made things even easier for me. Upon it's arrival at my doorstep, I quickly took it to my bedroom to fit it. Then it did! I just said wow because of amazement. I never had any problems with it and in fact I'm planning to order something new again. Just cant get enough of fashion nova.
I have a boyfriend and nothing makes him happier than seeing me in my sexy dresses which are all from fashion nova. He says that all of them makes me look sexier and it makes me blush whenever he make remarks like that. So lucky I have found something new and sexy with fashion nova. Keep those sexy dresses coming!
Probably, the only thing I'm watching out. Sorry for being completely biased but, I prefer new ones than older ones. I literally surf fashion nova everyday to spot some new and great deals. Am I addicted though? Well, regardless, i have been ordering a lot of stuff from them and I'm really happy with all of it. 2 day shipping was also a bonus. Check 'em out
My mom raised me as a conservative and even in my dresses. My mom even restricts me from wearing daring garments, and Im okay with that, no problem. She recommended me on this site in which she said she have ordered a lot and is perfect for me, for my conservative needs. She wasn't wrong! And now i am a regular customer. Pieces' quality in hand was all nice and the delivery service is same. Will continue being a regular customer
Trends! That's what I'm looking for. I always want to be updated with anything of course including fashion so Fashion nova has been my number one site to visit. Since last year, I have been ordering these trendy dresses that I really want and almost all of them are still in great shape and quality! Nothing's gonna stop me from buying.
Received my items I purchase with 1 being sent the wrong size. Rather than sending me the correct item and ship it out at their cost since it was a mistake on their end, they want me to pay shipping cost to return the item to get a store credit. If you guys give a $#*! about your loyal customer you would have done the right thing and re sent out what was wrong. And from all the reviews I have read there is no point paying to ship it back cause they aren't even giving anyone their credits to be use anyways. I guess the 32.99 was worth losing a customer. On to the next.
I was going to make an impulsive decision & buy 3 pairs of jeans from fashion nova bc I heard positive things about this company. Thankfully I only bought one pair to test out the company, quality, and see if the size fits. It was not what I expected at all. I'm a pretty tiny girl and I do not have a booty, I bought a size 3 and it was still loose around the thighs and butt area. The stitching on the side of the jeans was also ripped however it was only noticeable when I put the jeans on. That was upsetting but what really bothered me was I did not read the return policy and found out that this site only credits your money back to use on their site... can't exchange or get your money back. ALSO costs to return the items back are on you! So now I paid for something that didn't work out and have to pay to ship it back and try to find something on the site that works for me... moral of the story ALWAYS READ return policies and if the product doesn't work out then tough luck for you, find something else that may not work out and go thru the process and costs of returning all over again. Ugh.
I am almost there on becoming a regular and loyal customer of Fashion nova! Been always a fan of their stylish clothes and cheap prices and another one. Really don't have a problem when it comes to more things and over-all, it was really good.
I have been a regular customer of this site since they first established. So far the quality of their products doesn't fail to amuse me and even their wide variety of options. All of my orders and shipments had been handled with care and precision by their staff and it was rather smooth and fast than any other shopping sites.
After work, i find browsing through fashion novas selection as a way to release my stress. I love dresses! I even have my own allowances allocated for my monthly fashion expenses. Love the store and their high quality products.
I bet that fashion nova will stay much longer in this industry. Since my first discovery, I have bought a lot of items from them especially when it comes to t-shirts since I know that they will always fit me. This site has never stopped being a classy and fancy online shop for us women. The delivery was also smooth, had received my package in an average of 2-3 days. Had no bad things to say to them!
Whatever type and look who want to try, fashion nova is the right authority for you! Perfect for any types and occasions without losing a lot of money, nearly perfect!
My 16 year old used her summer job money to order school clothes from this company. We never received the $250 worth of merchandise. The po is saying it was delivered and must have been stolen. Fashion nova never answers the phone and takes forever to respond to emails. They wouldn't replace mech. All reputable companies do. Companies have insurance! They also don't have free returns. It cost $13.60 to ship a $30 item and all she will get is store credit. Unfortunately my daughter really likes their stuff. Don't be tempted, you will regret it. Order from a real company with costumer service and insurance. I wish I could give the a zero rating.
I saw this really cool pair of distressed pants on the Fashion Nova site so I ordered it. The transaction was smooth. I paid with my credit card without any glitches and the item arrived as expected within two days. But my excitement dampened when I looked at the pants and saw that they were size 13, when I ordered a size 15! No matter how I tried, they wouldnt fit me. I emailed customer service and they asked me to return the pants. I want a replacement of the size I want. They said I can ship the pants back or return it to a nearby Fashion Nova store. The person I was emailing, her name was Tawnee, located stores near my place and gave me directions how to get there.
When I reached the store, theres this girl waiting for me. She knew about the problem and was sympathetic and friendly. She give me the exact same jeans that I wanted from the website - in my own size. I feels very comfortable and looks very flattering. Thanks for the help.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

