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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
This summary is generated by AI, based on text from customer reviews
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Budget. That's one thing that matters the most for me. So when I found out about their best fashion deals, I quickly placed an order to them. Order 3 pairs of sexy jeans perfect for me, an outgoing person, their 2 day delivery service is also magnificent. My 100 bucks is worth it!
As a home person, I barely go out of the house, especially shopping cause i hate crowded places, if you're like me, I'm sure you'll find Fashion nova amazing. It brought me a new shopping and hassle-free shopping experience. I can freely shop at my house anytime.
Nothing beats sales,, that's why i love 'em! Been an avid fan of fashion nova because of their flash sales. They're not even those cheap ones you get but they're trendy and fashionable! Just love the way they treat their customers
That statement was over the top but they deserve it! They have a wide variety of fashion pieces ready to get in hands to anyone who loves and wants them. I personally liked their rompers, very good to show off my sexy body. Truly, an extravaganza.
I'm obsessed with my phone, like really. Aside from that, I love instagram! I make it to the point that I post my selfies and pictures everyday. With fashion nova, my instagram experience almost leveled up with their trendy and modern dresses on sale, I won't be running out of those hashtags and captions I really like to put on my photos.
I have orderd from fashion nova i think 2 times now and this is my 3rd my first time it was around July and it took 2 weeks to get here i spent around 85$ I wasnt to upset the second time was around august i spent maybe around 20$ it took about a week and i recieved a trackin number i was missing one thing so i emailed them and SURPRISNGLY someone by the name of emily emailed me back and gave me MORE then i orderd my jeans were 20$ but she gave me 25$ so i was like not bad the thing about fashion nova they wont tell you your iteam is out of stock until AFTER you order it the third time was the best i used 30% off and also used my gift card only having to pay 4$ for 2 pairs of jeans and a shirt so i recommend even though you have to pay shipping order a little at a time
1. Dont fall for 2 day shipping its a lie
2. Dont order if the total is over 50$ because then you will lose your money
3. It takes a while but order like 2-3 things at a time
4. This is my person experince so i dont know about anything else
PS. dont fall for the reviews on their page under the clothing sum is fake thats why they never have last names Hope this helps:)
If u have questions ill be happy to answer
Fashion nova is probably my best site for every fashion related needs. For and even once, I had never encountered a single issue with it and actually, I'm pretty grateful because of this site!
I feel, especially beautiful! I ordered my Sequin dress - green ombre just last week and it arrived in just 2 days! Lol, I love it! Now, whenever I wear it, I feel very special and like a star. Fashion nova is your ticket to beauty!
They Advertise two day shipping + a few days to get the order ready. I made the order and waited over 9 days and still nothing has been received, When i contacted the Company via email, I got no Response then i contacted the company on the phone no one picked up. When I ask why delayed via Facebook they dont answer my question and email me a link to UPS tracking. I call UPS and they told me they haven't been told to pick up the package yet. Find another company to waist your money on because so far this service has been 1 of the worst!
**** Update *** Finally someone has responded guess what. They dont cancel Orders. Its against there policy. So even though they still have and I dont they cannot cancel it. NOR do they do refunds the have a strict in store credit policy! Woot woot I can order something new that I will never get... Again!
All of us has our own sized and fashion nova respects that. That's why size really matters to us, and even for fashion nova. There clothes are all size friendly, they are likely to be flexible or fashion nova offers different sizes for your desired apparel. Really convenient!
I'm actually in a dilemma since I hate going outside, srsly. That said, I'm looking for alternatives to buy clothes without going out of my house. Thank god fashion nova is here to assist me. I have browsed their quite huge collection and I had a hard time picking because almost all of them are worth! Finally, got something decided and ordered it. The shipping was said to take 2 days and that's fine by me. Quick and it was in a flash so i love it!
It has been such a wonderful experience to be shopping with fashion nova and I highly recommend it to others who are looking for something new when it comes to fashion. I have recently ordered a black leather jacket and after 2.5 days, my doorbell rang and my item was in front of me. The jacket was properly packaged and wrapped for customers satisfaction. Lovely fashion site and highly recommended!
Tough luck to find online shops that really values their words. Finally, the search is over! Fashion nova is true to their words. Two to three day delivery service is really legit! Product descriptions were also accurate. Really had great time with fashion nova.
Went on this site for the very first time just last week and I am really glad to find the dresses I love! Flannels, tops, jeans, shoes, and almost everything I am looking for! They're here. The customer service staffs were all responsive and they also promise 2 day delivery service which is really great in my opinion. The prices are also not that cheap nor expensive, just reasonable enough for me. My number one fave shop!
I love how they don't take customer lightly, I mean they are more than welcome for feedback's! Not just that but their overall service is simply remarkable.
Showed off what I have acquired from this site just a day ago on Instagram and it quickly got a lot of attention in which really did flattered me. Never even expected that a site like this can turn out my inner beauty. Really valued their quick services!
Before buying from them, I always consult my parents, specially my mom. We are fashion nova buddies and she always makes sure that I pick the best clothing for my age and style. My mom and I loves how quick we can get the items ordered without getting anxious or paranoid because they offer a two day shipping service for free, completely free! The clothes also fit for me and sometimes, my mother borrows them. We're more than happy to choose fashion nova.
I usually don't wanna expose my body when going outside but I cant resist it because fashion nova has so many great deals! Their skirts were conservative and elegant at the same time. I have spare money in here so a while ago, I decided to browse fashion nova's site and look for another great skirt. As usual will be expecting it to arrive in the next two days. Exciting.
I was afraid to try out shopping online for shoes and other apparels because it might misfit me but just within my first order in fashion nova, that fear went completely away. I have given my trust in them because I completely value my time. Really trust them now.
The true definition of diversity! From everyday tshirts to outfits for formal parties, fashion nova has them all. That's why whenever something formal's happening and I got invited, Fashion nova is my very first place to go.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

