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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I never thought that online shopping can be this good, awesome deals, customer care, and delivery service. Over all, a great experience, i have completed a total of 3 transactions within this month and I can tell that they all went smooth. Probably will do transaction with fashion nova again
I am a sporty babe and I am not interested at fashion at the very least but, Fashion nova has showed me something more than just fashion. They have sporty attires! And it was really really perfect for me, what Im really looking for. To be specific, i have ordered one of their tennis court set. It looked perfect on the model and I figured out it might also work out with me. Im kinda new with the process but it was said that it will take 2 days for my attire to arrive. No problem for me though, I'm willing to wait for that sports set!
I am aware that there are a lot of bad reviews about them but, that doesn't even affect them! They have a lot potential, thats what im seeing in their shop. Took the chance and ordered 3 items from them and I couldn't say that it is a risk but in fact, it's just a simple purchase. My order then arrived in just three days which is considerable for me. Well, overall, they were a great shop!
I'll start this out with their two to three day shipping service which is why you should really pick this site for asap transactions and fashion needs, just like me! I think, as much as I can recall, I have done a lot of orders from them, I can say that it is already more than 20 orders and all of them had been delivered to my address with no problems! Im hoping for the best for fashion nova, thanks!
If you still have doubts, my advice is to really try them out just what I did and It was worth the try. those negative reviews can go fade away but i'm still sticking with fashion nova! Either way, my order of 3 sunglasses arrived just on time for my needs. Can't wait to take a pic of it and post it on my IG <3
Been jumping from online shops one from another until I have found fashion nova. So far, it has the best and responsive customer support when compared to others. Transactions were also smooth and shipping was surprisingly quick and easy. Looking forward for another fruitful transaction
As a single mom, I still find the right time to be meticulous when shopping, like in Fashion Nova. Dresses has a special place in my heart and knowing that their site offers a wide variety of dress choices, I quickly checked it out. The process was simple and fast, done with my checkout and just waited for the item to be delivered in 2 days, Voila! Instant great dress at door step
I purchased an item on 9/22/17, and did not receive a confirmation email, however the money was take out of my account. It has now been over a week since I made this purchase, and I still have not received any updates from the company. I have tried to contact fashion Nova via email and phone multiple times and they have not responded. I have not received any items in the mail, but my money is gone. Please, please, please, do not shop here. They will take your money and you will not receive anything! FRAUD COMPANY!
I had been using fashion nova for two months already and I can say that I am satisfied by their service from day 1. It took me a lot of courage to first try fashion nova but now, I enjoy everything they offer. From their quality dresses to fast and reliable service, fashion nova has basically everything.
I order jumpsuit first of all it took long and when I contacted fashion nova they gave me fake tracking number when I again told them about the tracking number they told me the package was return due to invalid address therefore they will credited me partial of my money because I will have to pay for the shipping a product that I haven't received. They liars and didn't gave me my money back and they wouldn't even credited me the full amount. Watch out don't trust their return policy don't order stuff from them. Bad company. I wish i could give them zero rating. They will rip you off!
I have been recommending fashion nova to a lot of peers and friends surrounding me and here I am, making another recommendation. One thing that shines the most about their services is the 2 days shipping service which is really efficient, i also love their dresses and crop tops! They're just so adorable
There's always that smile in my face whenever i get my expected package from Fashion Nova, you could say that i'm a happy kid when I use their service. Fast, easy, and really reliable, also they have awesome cloth pieces.
Just wanna say thanks to the maker of Fashion Nova, You made my life even easier. I love how simple their processes are. Tried ordering yesterday and is expecting my plain white top tomorrow. Really excited for the package!
What they promise is simply what you get. Fair usage policy and customer friendly! The 2 day shipping delivery, as promised is also being done right. I have observed this since last month. Been ordering from them from some time now, really worth my time and money!
I've been battling with fashionnova.com for a store credit on items I've returned. They only gave me partial credit and claimed they never received the other item. That's impossible since the items were shipped in the same package. I'd hate to get bbb and the attorney general involved over the rest of my credit but it looks like I don't have a choice since this company won't give me the other portion of my refund. What a headache this has been!
Really happy and lucky to find them. Exactly what I was looking for. They have clothes perfect for different bodies and looks. Ordered a pair of jeans (i'm chubby btw) thankfully, they have the right size I was looking for! I quickly placed my ordered and checked out. Read that it takes 2 days for them to deliver which is really awesome for me! Very excited on it!
Not just your normal online shop! Fashion nova takes your online shopping experience to a whole new level. With their quick delivery service and quality clothing pieces, they deserve 5 stars or even more!
Me and some of my friends enjoys matching and complementing dresses. That's why we really love fashion nova for their awesome dresses and they always have extra stocks for em! I even love how their approach works, Great quality dresses and fast shipping time, perfect for me and my friends!
They are so unprofessional they deliver packages to people's door steps or not at all. They take forever to respond to emails and when they do they tell you that they can't help you if your package is "missing" and you can't get your money back or another package so i just gave them my money as a charity because i got nothing in return. Never using their services again and i advise everyone not to use them!
I ordered from here a couple of weeks ago and spent over $75. My order didn't come until a week later. I ended up having to return some things. It cost $17 to ship it back smh. I ordered again the same day they sent me my gift card for the refund, and it's been a week. My order isn't here, and I spent over $75. Also, they waited days to let me know that the shoes I ordered were sold out. Very bad customer service. Never ordering from them again.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

