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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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Louisiana
1 review
0 helpful votes
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Cuteness on me!
October 5, 2017

I admit that my height is kinda low or should I just say that I'm small, lols. Finding great stuffs for me and making me cute really seems like a tedious task. When fashion nova came to me, it wasn't even hard to find cool and cute stuffs for me! They even promised that my ordered items will arrive in 2 day time. Amazing!

Date of experience: October 5, 2017
New York
1 review
0 helpful votes
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Gorgeousness overload
October 5, 2017

They say that I'm beautiful but when I'm wearing a dress from FN, that changes me to being gorgeous! Of course i love being praised and flattered that's why i only trust fashion nova for my fashion needs.

Date of experience: October 5, 2017
Pennsylvania
1 review
0 helpful votes
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Every shop here in fashion nova seems like a new experience for me. I have been around doing some online shopping's and fashion nova has been my best so far! Will order again some time, that is a promise.

Date of experience: October 5, 2017
New Mexico
1 review
0 helpful votes
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You've read it right. Fashion nova's dresses all have different variations and specially when it comes to sizes. I'm kinda chubby so i'm sensitive when it comes to choosing dresses that would fit me but thanks to fashion nova, I can get a dress a desire that fits me and all just i 2 days!

Date of experience: October 5, 2017
Oregon
1 review
0 helpful votes
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Flip flops for me
October 5, 2017

The fact that i can get my ordered item in just 2 to 3 days is more than enough but, fashion nova really takes it to another level. Flip flops are awkwardly perfect!

Date of experience: October 5, 2017
Texas
1 review
0 helpful votes
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I couldn't care less about my shoes design so fashion nova has always been my shop for my stilettos and shoes. They were just so fancy! I love 'em.

Date of experience: October 5, 2017
Utah
1 review
0 helpful votes
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I both love them and seeing jeans in FN, I almost died, lol jk. But srsly, their jeans are all perfect fit for me. From denim, ripped, to tattered, this is my one stop shop. Even worth my money and they also offer free shipping! What a time to be alive.

Date of experience: October 5, 2017
Louisiana
1 review
0 helpful votes
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Im a jacket girl! Even its hot, i don't care. I still wanna put on a jacket. After discovering fashion nova, it has already been my primary source of jackets. Really thankful to find this!

Date of experience: October 5, 2017
Kentucky
1 review
0 helpful votes
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A treat for myself
October 5, 2017

Tomorrow's my b-day so i'm finding something to fit me. Tough luck, I found fashion nova. I surfed the site, looking for something that will catch my taste. After 10 minutes, I found something and proceeded to checkout. It says that my item will be delivered in 2 days so no problem for me. Currently waiting for it.

Date of experience: October 5, 2017
Virginia
1 review
0 helpful votes
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100% Recommended
October 5, 2017

Highly and 100 percent recommended for those who hates going outside and justs wants to shop at home. I have ordered a total of 20 items from them in just 3 months! You could say that i'm an avid fan of FN, love it!

Date of experience: October 5, 2017
Illinois
1 review
0 helpful votes
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Free shipping here!
October 5, 2017

2-3 day shipping + its free! I couldn't ask for more, gosh. You can always expect for your ordered items to be delivered on the given item for free! Without any catch, at all.

Date of experience: October 5, 2017
Florida
1 review
0 helpful votes
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Their items doesn't reserve regrets! That's what i really love. For my 10th time ordering from them, never had any single problem tho. Really efficient to be honest.

Date of experience: October 5, 2017
Washington
1 review
0 helpful votes
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Give me moar!
October 5, 2017

I liked their dress index because it's all beautiful but i think its kinda lacking something. So i suggest to give us more choices! Both services are excellent. Dresses and other apparels are all shipped in 2 days after checkout.

Date of experience: October 5, 2017
Utah
1 review
0 helpful votes
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Fashion nova rocks!
October 5, 2017

Been a regular customer here and it seems like they're doing everything to satisfy us, their customers. I ordered like, a lot from them. One time, I ordered two shirts for me and both of them arrived in 2 days! Hassle free shopping.

Date of experience: October 5, 2017
California
1 review
0 helpful votes
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Always trending
October 5, 2017

Their choices of fashion pieces are always up to date so youll not worry anymore about being late on trend. Ordered some stuff here an i could say that its pretty worth my money. Will order again soon.

Date of experience: October 5, 2017
Wisconsin
1 review
0 helpful votes
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You know for all my clothing needs, i think I'm going with fashion nova. Not to brag but, Since I started ordering here, my fashion attire has became beautiful! No joke. It was all because of fashion nova that I look beautiful now, so thanks!

Date of experience: October 5, 2017
Ohio
1 review
0 helpful votes
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Worth it
October 5, 2017

Whichever side you look at it, your time, money and effort on this site is really worth it. All of my packages arrived in at least 2 to 3 days which i can't even complain about since its free! Because of this, probably ordering some more. Love it!

Date of experience: October 5, 2017
Florida
1 review
0 helpful votes
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I always make it to the point that i get in touch with customer support before making a purchase and im happy about fashion nova's support! They're actually pretty helpful, in my case and explained everything how fashion nova works. Good job.

Date of experience: October 5, 2017
Florida
1 review
0 helpful votes
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I can't say more than enough with this site's service. Everything about shopping has changed a lot since I started shopping here. I love the simplicity and overall kind of service they offer to customers. Best of luck to fashion nova!

Date of experience: October 5, 2017
Missouri
1 review
1 helpful vote
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This site is a scam! Do not order here! You won't receive your items. They will allow you to place items in the cart purchase them, but not have them in stock. Then they will send you an email with a gift card instead of refunding you your money. SCAM SCAM SCAM! The one item they did have in stock was not received for over 7 DAYS. They say 2-day shipping; however, it's actually a 7-10 shipping process because it takes them over a week to actually fill your order. I am highly disappointed in their service. Use Hot Miami Styles better quality and great customer service.

Date of experience: October 4, 2017