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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Yes, and I never had any issues with them. Just a few days, I have ordered jeans from them and quickly got it in 3 business days. Its pretty normal to get delayed in a day so I will forgive them. Good!
I find it easy to navigate thru shoes and dresses on this website fashionnova.com i also made some orders from them last month with no regrets.
Probably, they are the best of the best to offer their services. The 2 day service shipping is probably enough for me to see them as the best! Not to mention that the orders are all actually good. A good buy, I could say.
Thank you FN! You basically made my life even easier with your service! I recently bought a pair of jeans and gladly it fits me. It arrived at my doorstep in just 2 days and I can proudly say that i love it!
No complains. Delivery was great, and the customer service is responsive really quick. Items I have ordered all fitted me so perfectly. God bless fashion nova with it's services.
I never expected for it but, for an online shop, fashion nova is doing a good job! Called customer support and they promised for my item to arrive in 2 days and it really did! Glad I made an order.
Definitely will do! The quality of items is more than enough for me to order again plus! The two day shipping! Will go grab again something in fashion nova.
Addicted and been ordering from them since the last 5 months so give a loyalty reward haha. Yesterday was my 15th item to be delivered and is expecting it tomorrow. 2 day shipping is a life saver
Just a few hiccups with service but still excellent. Ordered items are delivered within 2-3 business days which is always guaranteed to arrive.
3 months since I first ordered from them and overall, no issues yet. I remembered clearly when i first ordered, my items came in just 3 days! Gladly awesome!
Simple, trendy, and updated. That's how I can describe fashion nova's library of dress. They are also so gorgeous that I always order from them and my items are securely delivered in just 2 days.
Yes!. I can almost be anything with fashion nova. The vast amount of dresses that seems countless is so wonderful to add up, they also ship for free in just 2 days!
Simple yet effective! I can show off to anyone even to my boyfriend <3 Hardly encountered any problems and they're doing their services at its finest. Two day shipping free is also a good addition.
I had been ordering from this company for 2 years up until last week. They do not stand behind their product, and they don't even give you a phone number to call and talk to someone if you had trouble with what you got. Their customer service via email takes days to get a response and they only send form emails with no resolution. DO NOT ORDER FROM THIS PLACE, THEY ARE AWFUL.
This site is backwards to me. They do not issue refunds, the issue credits which has to be spent at their store. I ordered $75 worth of items to receive free shipping. After I placed my order I received another email stating the item I wanted the most was sold out. I was upset because the other items were basically "fillers" to obtain free shipping so I wanted a refund since the whole point of my order wasn't met. I find this very wrong. They are very uptight about alterations to orders even right after placing them. They need to get their service act together because they are falling behind quickly and having nice clothes will only get them so far.
I've been ordering from this website for the past year, and their are always some issues, whether its a delay on my package or they don't have the items you ordered... They are not accurate with their shipping info, they always say your package is with your local carrier, but that's not true because its still in their warehouse, they offer free shipping, but it seems like they pay for the lowest price possible to ship out your item, their clothing is amazing not hating on it, but their customer service is terrible, you cant even holler at the CEO or complaints to make about this company, please beware they are lowkey frauds
I'm proud with my body and showing off will probably the best thing i would do. My number 1 partner when it comes to this is fashion nova i'm satisfied with my purchases
A dress that can be used in many things is so hard to find also the store that sells them. I have been shopping with fashion nova for 3 months already and this solved my problem.
When choosing sites to buy my clothes, I don't want to have any regrets. That's why I made a change and that change would be buying from fashion nova! A while ago is my 3rd time ordering and again, No worries and regrets!
Last week was my first time ordering from them and I don't actually regret it. Dresses are nice and they are delivered in my doorstep in two days! Really convenient and cool!
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

