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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Shopping is greatly done and seemingly easy on this site. I have ordered 2 items and have arrived so fast! Those I ordered were jeans that were blue and really fitted me. The CS is also one call away.
I place a order on 10/05/2017 paid the fee for next day delivery. Called the 1800 number. I was waiting for almost 1 hr and nobody got to me. Oh i have also send email regarding my order but seems like they don't care. Honestly i'm disappointed, i thought customers was they're top priority i guess not.
Im sorry but these good reviews must be from fashion nova themselves because ive had NOTHING BUT BAD EXPERIENCES! This is my 2nd time ordering from fashion nova. I ordered OVER $250 worth of items PLUS i paid an extra $15 for next day shipping. I places my order on Monday & its thursday night and I STILL havent gotten shipping information. Not only am I out of town but Im only here for 5 days so I may not recieve my package, and ill have to wait ANOTHER week in order for me to get a refund. I thought they were good considering everyone gets them. I WAS WRONG! This is the 2nd time that they have gotten my order wrong, and not given me my items. I will NEVER order from fashion nova EVER AGAIN! If you have a time limit to get your items. DO NOT ORDER FROM FASHION NOVA!
To express my love to them, I use fashion nova to order things as a gift for them! Until now, FN isn't letting me down. Thanks a lot!
Fashion nova is the only site that never disappoints me. So far, packages take for not more than 2 days (which is great!) Ignore the bad reviews! Just go with the flow wooh!
I am definitely going to place more orders in the future. The customer service they provide is commendable. The quality of the product was, even more, better than they showed on their site. I m in love with their collection and shipment was also delivered on time.
This one is a relatively gorgeous top! My crush will totally notice me now <3 glad I choose fashion nova. Can always get my items on time, ETA is 2 days always but it might get delayed tho, be ready.
I feel like they lack something, more apparels options plz. Been ordering a lot from here and I'm always waiting for new arrivals. Worth the wait over all.
Fashion nova removes the hassle of going to malls! With just credit card and other cashless payments options, you can get your desired apparel within just days.
Been grinding so hard in my work so that I can afford premium clothing and fashion pieces and thanks to FN, I am more than satisfied because I can buy more with my money.
I recently found a gorgeous dress perfect for my little princess so I instantly ordered it. Arrived and my little princess is so happy with it. Im also happy with this sites services. Thanks
They are a remarkable one tbh, I mean. They provide great service for us who don't want to go out and buy stuff outside! So yeah, 5 stars for you guys! Really deserves it. And oh I love your 2 day shipping lols
Ordered every single one of them from here and I can safely say that they were all checking worth the price.
I have thoroughly reviewed my product and I am really pleased with it. FYI, I have ordered a pink dress for my usual hangouts and I'm clearly not disappointed still!
I ordered a skirt here in fashion nova - the pink one! I checked the fabric and man, it was so smooth! I can run my fingers all around it for days! They were also fit, a great addition to my closet.
This day has been really happy! My order arrived without any problems at all, it only took 2 days to arrive tho so It is really a breeze.
Been new with this kinda thing and this can be pretty sketchy but, upon first order, everything has changed! The service of Fashion nova is soo good so hard to resist ordering, tks
Fashion Nova has stuck to me for my every fashion needs and I don't need to worry about my fashion statement since fn, are all fashion specialists! They have great deals and can deliver them in no time!
Exceptional fashion site right here. Online shops should deserve much attention and so does FN and actually, it deserves more! Been an avid user of FN and so far so good :)
If I have problems, i always call them. They were all courteous and well trained in communication and problem solving. My issues were all vanished in an instant thanks to them. Order is delayed but only a day which is wholly good for me
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

