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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Cant even order. Models on website have unrealistic body shapes. Its clear that they had work done, is this what fashionnova wants to promote?!? Its hard to know if a dress or pants would look good on me (someone that is way less shapely than the models online). All the models have this hourglass figure. Will not be ordering from the site unless they include models that have natural shapes
It's stunning! Every dress in here has their own beauty and this is by far the most organizes online shop I have visited. Totally worth my time and they also ship, so if you don't have that much time, check that out!
Clothes are of great quality, friends really love my look when I put them on. I will definitely recommend Fashion NOVA to people. Good value for money.
I ordered Stylish Round Neck Plain Skater-dress and I am very satisfied with my purchase. The dress looks the same way as in the pictures. The service is also great. I had a few questions and Cherry was kind enough to answer me every time. I recommend Fashionnova to anyone!
When I went to the site it was pretty easy to look at their clothing, some sites are difficult to find the perfect clothes and fashionnova did a great job.
I ordered quite a big order and received everything in a timely manner. Highly impressed! Great customer service and very quick in replying to any queries. Would definitely recommend it to all. Cheers!
From great prices to awesome customer service, followed by quality merchandise. Couldn't be happier, recommended to everyone.
Great design, and quality for the price. The dress ran little small than the usual fit otherwise the looks are as shown as in the pictures. Overall a great experience will shop again.
I ordered a shirt and was looking forward to it! My order was processed and days later I received and email that said my order was refunded! This is my first time ordering from this site and their customer service or horrible! The site said the shirt was available and I received and email saying it was available! I guess between the time they took my money and shipped it, the shirt disappeared! I am pissed because I needed that shirt for vacation! Now I have to find something else and I honestly dont think I will order from here again and I will let my friends know.
It's a pleasant feeling for me that my niece thanked me for this. The dress I have ordered fitted here as I predicted and shes happy about it!
My sister in law was right, my money is worth it! I will also go around and talk to other people about this very great deals available. Things I buy here are my personal favorites and are all in my wardrobe already.
They're kinda talky but they do resolve my problems instantly in no time. I'm proud to say that in a nova babe as my apparels are mostly from here thru shipping. Got no worries tho. They all arrive in no time.
New arrivals are heaven! Totally love fashion nova to the core. They had the best fits for me and my friends, we use thid oftenly to order clothes by not going to physical shops.
Fashion Nova hasn't made any mistakes with my orders and chosen dresses to be shipped. That's why I love them, they take care of my packages with utmost care.
Ever since I have visited this site, it became my instantaneous favorite! Have told a lot of friends to order fashion stuff here like I normally do. Cashless transactions are what I love here tho.
Simply love this site. So many fashion pieces are available from swimsuits, rompers, and even jackets for winter! Customer support is also their, always ready to serve!
Just a couple of weeks when My order actually arrived and I absolutely love it! The dress has some slit on the side which made me look sexy! My husband actually loves it when i wear it. Thank you
Colors of this site's dress are actually pretty alluring that it also makes me alluring! It's also durable so attend any parties and events I want. Chers for this!
The fabric that has been used and composed this blouse I'm actually wearing right now is durable and fashionable. Looking good in both casual and elegant. A typical all year rounder
I love their craft and sometimes, clothes are from outside crafters but that's okay. The materials are so good and are arguably comfortable when compared to other rough dresses and/or skirt.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

