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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I WILL NEVER ORDER ANYTHING ELSE FROM FASHION NOVA! WHEN YOU CALL YOU CAN NEVER TALK TO A PERSON! ITS BEEN THREE MONTHS AND I HAVE NOT RECEIVED MY PACKAGE YET! PLEASE DO NOT ORDER FROM THIS SITE!
The clothes is very nice but the customer service wait time is way to long. Need to improve that asap.
I have purchased a number of items from this company and they have all been great! The quality is good, the variety of styles is great, and I've been pleased with their prompt service. The best part is the price. I will continue to shop with this company.
In this web site you can find all the types of clothes that you are looking for in all sizes. This clothing is made with good quality materials, so you can look good at any occasion
The quality of the dresses i ordered were brilliant and they look beautiful. It also looks the same as it shows in the picture. I really recommend buying dresses or any type of clothing from them.
I ordered from them last month and had a very good experience. They updated the processing time accordingly and shipped the item in a very timely manner. I received emails along the way updating me. I love the item and definitely plan to order again the the future.
Fashionnova are one of the greatest online ordering websites they are truly amazing and when i had difficulties they were there for me even if it made them a loss. Please go check them out.
I ordered a long, beautiful clothes from there and it was even prettier in person than it was on the website. I LOVED it and I would recommend this site to anyone looking for amazingly cute clothes at an affordable price. Their clothes are of great quality and they ship fast. I can't wait til my next order!
Discovered this site via a friend, the item i ordered came how i saw it online and the material i expected. Would buy again, only downfall, delivery is abit long.
The company is great. The staff really helps you when needed.Or if your wanting to return an item. Great Company
So far im in love with fashionnova... if I need to go somewhere fancy... I order my clothing ahead of time to ensure that it gets to me in a timely manner. I haven't had any issues with delivery, the sizes run true. I have never ordered an item and it came back in too small. I get tons of compliments on my clothes all the time, I have no regrets whats so ever!
The prices are unbelievably amazing. They also reply really fast! When I had a problem they reply quickly as possible I will be buying from them again! You should too!
I ordered for the first time at Fashionnova and I'm very satisfied with the very good service. I can highly recommend fashionnova because the service is great and the product has a good quality.
I've been checking out a lot of different retail stores. Fashionnova had some amazing looking clothes at some even better prices. So I ordered a couple dresses luv them and will order more.
My niece was the one who suggested this site to me and I'm really glad she told me about it. Now, were both enjoying the nova life! We often share dresses since it we have the same size.
It's probably worth expecting for things like this because the products they have are totally well made and passes my standards just right! Items does arrive on time and are in perfect shape.
I shop here at fashionnova.com regularly. I have known my size well and because of that, I have received a lot of compliments (and I love it)
I found this website by looking through different website and surprised by the various options and cheap price fashion nova offer. I have put through a few orders already and very happy with the quality of the products I have ordered. Highly recommended for everyone.
Wow! The design of their site is fabulous to my eyes! Indeed, it is addicting and I'm totally hooked! Will order more from here recurringly.
I was very pleased with the overcoat I purchased from Fashionnova and will buy from them again and again. I was very surprised about how fast it arrived and couldn't wait to wear it. Sizes are a bit smaller so I ended up gifting it to my daughter but I loved the coat and will just buy another size this time. Thank you again for the fast shipping. It was wonderful.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

