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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I had a great experience ordering from this company. From the selection and variety they offered to the easy checkout process. The shipping was fast and delivered in a quality package. I have nothing but good things to say about Fashionnova I'd order again!
I really like the dresses i bought from Fashionnova. They are elegant and fitted to wear. Dresses are exactly like the way it shows on website. As per the estimated delivery date they send the parcel on time. I already referred my friends and sisters and i m going to buy more dresses because the price is also reasonable.
Customer service is so efficient and accomodating. I wanted to make a return and they responded right with a resolution. They helped me solve my shipping problems as well.
Fashion Nova is the best shopping sites on the Internet. I highly recommend it to everyone. I love Fashion Nova.com, here you can find everything you want like dresses and accessories
I already bought on Fashion Nova and I'm very satisfied with their service. They have always nice fashion pieces and low prices! I love shopping, and Fashion Nova is a paradise to me, coz I always find something that I need, and I can buy easily since they have free shipping worldwide!
I have twice experience with them. First I bought some occasional dress and afterwards i bought my wedding dress from here. That experience was absolutely cool. And most of that their service is fine. Cheap price and quality is high.
I just love the quality of the Fashion Nova stuff. They are very kind, they send the package so quickly and all of them are so beautiful and good!
It is a trusty site, so you can shop with safety. The prices are good, the quality of the products too! The shipping is fast (and free!) and you will definitely love the products you order! I love Fashion Nova! <3
Every time that I buy on this shop I'm so happy. It's all so beautiful. The customer service is perfect with amazing people! Excellent shop
It's a great site with great products and great quality. Simple review but it really is just that, great store.
I prefer Fashion Nova.com in finding a new look. Love all the outfits they have especially the accessories. I'm glad that they never stop in making trendy style on fashion.
One of my favorite online stores! The service is good and I love all the things on there. Never had any problems ordering and I've always received the right things.
I really recommend clothes and accessories from Fashion Nova. Cheap and fashionable clothes for a good price.
The first time I have bought from them, and definitely will be buying from them again, fantastic clothes. Great customer service, helped me with everything and always kept me informed about my order.
I ordered from fashionnova and they were very kind. The product I ordered was prepared for shipping immediately and it arrived in only few days from my order. They have always kept me informed about the status of my order and they always replied very fast to all my inquiries.
My sister picked out a great dress (black/white printed bodycon) from Fashionnova, it was delivered and as expected, looks great and was a great price. Recommended, 5-stars.
I received 5 items in extra with my order, those items were for another customer. Make arrangements with the customer service to send the items to the customer in exchange for an extra piece for me. Good communication and at the end everybody gets satisfaction.
I am so satisfied with the dresses I have ordered. Prices also very reasonable compared to the other site. Customer service is also excellent. Overall I am very satisfied.
When I sent my emails, I always got an answer from an agent. I like the availability of the agents and their clothes are good quality and cheap prize. Recommended for everyone.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

