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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I have been buying from Fashionnova for the past 2 years and love the quality of their clothing and accessories. It takes a couple of days from ordering until delivery but well worth the wait.
I recommend this site to 100%, fast delivery and quality of the clothes for my daughter was just stunning! She is so happy! Fashion Nova thank you!
Shipping was fast, the different products comply, welcome online to answer very professional issues.
I received my dress very quickly, I really enjoyed it and fits well with what I had seen on the website. I recommend this site entirely.
Beautiful clothes, of good quality, fine finish. The size really fits. I recommend your site, and make new purchases without hesitation. Delivery neat and very fast (the next day). Nothing to say, except thank you and congratulations.
I am very satisfied with your services!
I have called for help for a command and it took time for me!
Just for a single order for 20 dollars!
With great pleasure, I will recommend your site!
Everything perfect, color out, so I have been contacted by phone for another color and received in 2 days. Good quality product.
Very good site.
With very nice clothes.
Perfect quality for low prices.
Quick delivery.
I drive regularly on this site.
They sent me a medium instead of a small and the fabric/ texture is not how it appeared on the picture. I was sent a gift card in exchange for two items I ordered and paid for that they were out of instead of a refund. That's a scam, trapping your money to go nowhere but them. $#*! outta here
I purchased items from FashionNova that the company knew they did not have. Instead refunding my money back to paypal they kept the money, Im still fighting to get my money back. Please stay away from this company.
Why have a price to ship in 2 days if they dont do it. Ive been waiting and still nothing. Not even the tracking number. Worst service ever. Another note they charge for a dress they said they had. Now they want to refund me with a gift card. I dont want the gift card. Why charge or a outfit then say out of Stock. Like I said worst service ever.
I have bought dresses from here several times. Their collections are very unique and fashionable. The price is also reasonable. Quality is best than any other online shop. I highly recommend.
This is such a cutie! Gave it to my niece and she loved it! We love the quality of the dress. The skirt is not too sheer and fabric is not too thick.
I just love it the service is very quick and they are supportive and attractive fastest response ever i am loving it highly recommended to all
So much cute stuff, so many items on sale. I order here at least once every few months. Shipping is quick and I've never had a problem with an order. It's always accurate.
I'd have to note the best experience about ordering with Fashionnova is the ordering process and shipping. The products are obviously outstanding quality however ordering was an absolute breeze. Definitely user friendly! The shipping was also within the estimated delivery and came in the mail well packaged.
I find a on it very cute and trendy items. Quality is good, the shipping are fast. I've bought a lot of clothes from Fashionnova!
For me 10 points on 10!
It almost doesn't make sense to go shopping in a store anymore. With a site like Fashionnova it is so easy to find stylish and affordable clothes, for any taste and style. I check Fashionnova often, as new sales are always popping up! They have a huge variety and are incredibly easy to order from. I hope the site continues to grow and expand in their selection then they would be the only clothing site I need!
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

