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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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Illinois
1 review
0 helpful votes
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Love it
October 26, 2017

I have been buying from Fashionnova for the past 2 years and love the quality of their clothing and accessories. It takes a couple of days from ordering until delivery but well worth the wait.

Date of experience: October 26, 2017
Texas
1 review
0 helpful votes
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Super site!
October 26, 2017

I recommend this site to 100%, fast delivery and quality of the clothes for my daughter was just stunning! She is so happy! Fashion Nova thank you!

Date of experience: October 25, 2017
Illinois
1 review
0 helpful votes
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Fast and serious
October 26, 2017

Shipping was fast, the different products comply, welcome online to answer very professional issues.

Date of experience: October 25, 2017
California
1 review
0 helpful votes
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I received my dress very quickly, I really enjoyed it and fits well with what I had seen on the website. I recommend this site entirely.

Date of experience: October 25, 2017
Washington
1 review
0 helpful votes
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Excellent
October 26, 2017

Arrive on time, products comply with photographs, and good size.
I will be ordering again on this site!

Date of experience: October 25, 2017
New York
1 review
0 helpful votes
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Beautiful clothes, of good quality, fine finish. The size really fits. I recommend your site, and make new purchases without hesitation. Delivery neat and very fast (the next day). Nothing to say, except thank you and congratulations.

Date of experience: October 25, 2017
Michigan
1 review
0 helpful votes
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I am very satisfied with your services!
I have called for help for a command and it took time for me!
Just for a single order for 20 dollars!
With great pleasure, I will recommend your site!

Date of experience: October 25, 2017
Massachusetts
1 review
0 helpful votes
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Perfect
October 25, 2017

The package arrived quickly and well packaged. Product conforms to the picture of good quality and very responsive seller I recommend.

Date of experience: October 25, 2017
Wisconsin
1 review
0 helpful votes
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Just perfect
October 25, 2017

Everything perfect, color out, so I have been contacted by phone for another color and received in 2 days. Good quality product.

Date of experience: October 25, 2017
Rhode Island
1 review
0 helpful votes
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Very good site
October 25, 2017

Very good site.
With very nice clothes.
Perfect quality for low prices.
Quick delivery.
I drive regularly on this site.

Date of experience: October 25, 2017
Canada
1 review
2 helpful votes
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They sent me a medium instead of a small and the fabric/ texture is not how it appeared on the picture. I was sent a gift card in exchange for two items I ordered and paid for that they were out of instead of a refund. That's a scam, trapping your money to go nowhere but them. $#*! outta here

Date of experience: October 25, 2017
Arkansas
2 reviews
4 helpful votes
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Stole money
October 25, 2017

I purchased items from FashionNova that the company knew they did not have. Instead refunding my money back to paypal they kept the money, Im still fighting to get my money back. Please stay away from this company.

Date of experience: October 25, 2017
Virginia
1 review
2 helpful votes
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Disappointment
October 25, 2017

Why have a price to ship in 2 days if they dont do it. Ive been waiting and still nothing. Not even the tracking number. Worst service ever. Another note they charge for a dress they said they had. Now they want to refund me with a gift card. I dont want the gift card. Why charge or a outfit then say out of Stock. Like I said worst service ever.

Date of experience: October 25, 2017
South Carolina
1 review
0 helpful votes
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Nice collections!
October 25, 2017

I have bought dresses from here several times. Their collections are very unique and fashionable. The price is also reasonable. Quality is best than any other online shop. I highly recommend.

Date of experience: October 25, 2017
District of Columbia
1 review
0 helpful votes
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She loved it!
October 25, 2017

This is such a cutie! Gave it to my niece and she loved it! We love the quality of the dress. The skirt is not too sheer and fabric is not too thick.

Date of experience: October 25, 2017
New Jersey
1 review
0 helpful votes
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I just Love it
October 25, 2017

I just love it the service is very quick and they are supportive and attractive fastest response ever i am loving it highly recommended to all

Date of experience: October 25, 2017
California
1 review
0 helpful votes
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I love this site
October 25, 2017

So much cute stuff, so many items on sale. I order here at least once every few months. Shipping is quick and I've never had a problem with an order. It's always accurate.

Date of experience: October 25, 2017
Colorado
1 review
0 helpful votes
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I Love Fashionnova
October 25, 2017

I'd have to note the best experience about ordering with Fashionnova is the ordering process and shipping. The products are obviously outstanding quality however ordering was an absolute breeze. Definitely user friendly! The shipping was also within the estimated delivery and came in the mail well packaged.

Date of experience: October 25, 2017
Texas
1 review
0 helpful votes
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I find a on it very cute and trendy items. Quality is good, the shipping are fast. I've bought a lot of clothes from Fashionnova!
For me 10 points on 10!

Date of experience: October 25, 2017
New York
1 review
0 helpful votes
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A great place to shop!
October 25, 2017

It almost doesn't make sense to go shopping in a store anymore. With a site like Fashionnova it is so easy to find stylish and affordable clothes, for any taste and style. I check Fashionnova often, as new sales are always popping up! They have a huge variety and are incredibly easy to order from. I hope the site continues to grow and expand in their selection then they would be the only clothing site I need!

Date of experience: October 25, 2017