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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Fantastic products! And fantastic custom service! Me and my daughter will be regular customers to Fashionnova!
It's a great experience to deal with Fashionnova. When I saw this site I have just surprised with their product verities and high-quality product collection. Then I had decided that I will order some product from this amazing site. Finally, I have ordered three skirts and one shirt. I was a little hesitation for the shipping and transaction system of this site. But after the deal with this site my all hesitation has just gone over. I want to give thanks, Fashionnova site for their quick shipment system and service. I am so happy to have the opportunity to purchase that product from here.
I had a great experience by ordering with this site. This is a delightful, upscale online clothes retailer and has EVERYTHING that an expert woman requires or would want in fashion.
I just love dress and soo happy with my experience.the fabric is amazing and it fits me well too can't wait to wear it up and show it off to all my friends in time delivery and the amazing response it's my fifth time that I'm buying stuff from this site and its just getting better. Did have to wait for a while but it was worth it because they themselves took care of shipping and all that charges. Loved it and looking forward to shopping again
It was an awesome shipping experience of my Online shopping and getting then real fast at my door step. Today I knew that there are few online stores who cares about their promise of delivery. I ordered my favorite shirt and Skirts from Fashionnova.com which I had chosen after a long search on net, I got bundle of my choice collection there and ordered one because I couldn't wait to have it dressed.The prices are also very reasonable and affordable for anyone who are on budget plus who want extra fast delivery.
Hi there it's hard for me to give a fair review when I haven't received the item ordered. I've sent an email to your customer service regarding the tracking number given which is untraceable through Canada Post and I have yet to receive a response from your team. I will be looking to obtain a refund if in fact my order hasn't arrived by October 31st. I'm not impressed nor am I a satisfied customer as this is my 2nd time ordering from your site. The 1st order I placed took approximately 2 weeks to arrive and when it did arrive I only received 1 of the items that I ordered the other item wasn't even what I ordered and paid for. There will not be a third time. I'm done with ordering from #FashionNova
I love shopping here. The clothes are stylish and unique. I can always find something I like at a very reasonable price.
I was introduced to this site by one of my college friends. She mentioned that the clothes on this site were really cute and at an affordable price, so I decided to check it out. I was searching for a few dresses to wear and settled on 4 dresses. When they arrived they fit beautifully and were true to size. Their site is easy to use and very user friendly. They have such a great selection of clothing that I wanted to buy them all! I loved that shipping was fast and that they were available when needed. I totally recommend this site.
I was amazed when my order arrived and it was exactly the way I wanted it to look. This is a good company I love the way they do business. I definitely will be recommending this website to everyone I know and will be purchasing from here in the near future.
I purchased a product from this company and I will like to say that they have one of the most excellent delivery system. They are well organized and you are sure to get your goods in a good state. If you want to enjoy peace when you buy products online, Fashionnova will give you that peace with their amazing delivery services. I am always at peace each time I order a product from Fashionnova because I am sure to receive my goods.
The service Fashionnova provided me was really good and the website has a simple yet a beautiful and user-friendly layout. It was a great experience buying that dress from them. Will buy again!
I recently had the opportunity to splurge on anything of my choice! I decided to go on Fashionnova as my sis gets her stuff from here and i always admire the timely delivery which is usually between 2-3 days to receive. The dresses fitted me perfectly. When arrived, they were packaged so nicely i didn't even wanna open it up (haha).
I had ordered multiple items from this website before. I initially bought a couple T-shirts and I was very satisfied upon receiving my order. I am really getting into these less known companies because they always seem to provide higher quality and cheaper items than the designers and retailers do. I have been looking for so long to find a website like this, and companies like Fashionnova should be known
When I got the clohtes and tried them on they are just perfect, just as shown and described very good quality and extremely comfy, thank you so much I will defiantly be shopping with you again and highly recommended!
It was easy to order and I was shocked by the low shipping price, it made me very pleased and I will order more just for that reason. Unlike other website that I used to buy stuff, Fashionnova is quite easy to deal with, and they give superb services and the responses are fairly quick.
Excellent experience I will definitely be buying from Fashionnova again. I'd like to thank Fashionnova for fulfilling my order and providing a very positive experience with your site.
Fashionnova is a great site and I'm thanking them for fulfilling my order and providing a very positive experience. I ordered two clothes. They delivered timely great customer service, friendly attitude.
I'm definitely a picky person, and Fashionnova absolutely met all of my expectations and then some. Super easy to work with, everything on time! I am a happy camper! I got everything I ordered, exactly the way I ordered it AND I've already gotten several compliments! I would highly recommend!
I buy more from Fashionnova than any other company. They produce stylish and interesting items of clothing which become firm favorites. Their products are always pleasing to wear and are often admired by friends.
They have super fast service. Recently i ordered a red dress with a great price. They have delivered with 2 or 3 days. They are professional and i would recommend their service
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

