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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Since I lost weight after my surgery, I basically have to replace my entire wardrobe. I'm a stay at home mom, but that doesn't mean I want to look sloppy! I found Fashionnova and they have great prices and fantastic sales.
I recently bought the white and black, sleeveless and backless striped dress from Fashionnova.com and I LOVE it! My boyfriend thinks I am super cute in it also, which is a bonus. This is the first time I've ordered from Fashionnova so I was a little nervous that maybe it wouldn't look like it does in the picture, but ordering couldn't have been easier and my dress looked exactly like the one online.
A big thing that I base my experience off of is the convenience of the website and cleanliness. This site certainly meets my expectations. The modern look to the site shows that the company took the time and effort to launch this site, not just throw up some basic boring site like all the others. The links work, the site makes sense, there are no obvious spelling errors, and the checkout was simple and fast. I do not see a reason I would return this tote so I have not dealt with the return side of things with Fashionnova, but I imagine they are organized and professional.
This was my first order on this site, and I will definitely be coming back. Not only is the quality great (and the price very reasonable!), but the ordering and shipping process was very smooth and trouble-free. I love Fashionnova!
I was much excited when I ordered clothes, and yes they delivered the product on time. It was a wonderful experience with Fashionnova and I have already planned to order some other stuff from these people. As far as the product is concerned, It is up to the standard and I'm loving it. Thumbs up for team Fashionnova :)
I recently ordered a sleeveless dress for my sister. Wow! What amazingly fast service from fashionnova.com! The dress came on time, was just what I expected, and my sister loved the look. If you're looking for great service, great prices, fast delivery, and the trendiest fashion, fashionnova.com is your one stop shop.
Fashionnova.com is an awesome site which gives out amazing service and quality products. Pretty good cloth at the reasonable price, the stitching was also nice and I am very much satisfied with their delivery period. I m glad that I found fashionnova.com, very happy with the first experience and will order again :)
They work as they promise great service really gonna use them again. Caring sellers, Active service and very good on co-operation with the customers felt good when took their service keep up the good work Fashionnova.
Ya, i have taken their service many times and yes I found them the best in what I look for. Always came with the thing that I always think of. The great thing about them is they always do what they say nothing less or more. They always kept the promise and I will say yes go for there service you will not regret.
The products are obviously outstanding quality however ordering was an absolute breeze. Definitely user friendly! The shipping was also within the estimated delivery and came in the mail well packaged in the last few months and I can honestly see why. This website definitely deserves 5 out of 5 stars!
I had a superb experience, they are a very honest and dedicated company that cares about their customers. The ordering experience was extremely smooth, the shipping process is super simple and provides tracking, and the products are brand new, pre-packaged and super affordable! Im a hooked customer!
I have ordered clothes from this website a few times now, and each time has been a great experience. This time around as always ordering the products was incredibly easy and I received the dress quicker than I expected. The dress looked carefully packaged and was great quality. I highly recommend this place!
Honestly, Fashionnova has quickly become one of my favorite catalogs. It has a wonderful catalog selection with different things to suit everyone's fashion needs and desires.
I buy online all the time. And this dress is awesome and thank you some much fashionnova.com for the fast delivery and custom making it to fit my size. Everyone loves the dress and wanted to know where I got the dress from. Thank you so much, I love this dress, and definitely I return for more shopping.
This is a great shop and it is very comfortable and stylish. There shipping is very first delivery and everything is good. I would highly recommend!
Having ordered a black t shirt it arrived exactly when I was told it would do and was well packaged. Easy to use web site, very efficient service it would be delivered with date and time.
I found the perfect outfit on this site! I could not wait to get it, so I hurried and ordered it right away. The delivery was right on time and I was able to lavish in my beautiful ensemble! I love ordering from this site mainly because of the quick and easy process makes the stress of shipping a lot easier to handle.
I was a bit apprehensive initially after reading a lot of negative reviews regarding product delivery but, because we've finalized the dress for my cousin's wedding, I took the risk and went ahead with the order. To my utter surprise, the product got delivered well on time as specified and the product packaging was good too. Will certainly recommend!
I've recently found Fashionnova, and I'm extremely happy that I did. Fashionnova is all in one. It offers stylish clothes with affordable prices, efficient shipping and so on. Another thing which I like, is that they often offer good deals and discounts. I'm fully satisfied with their service, and I highly recommend them
Shopping online with Fashionnova was a fantastic experience! I ordered a ton of adorable, boutique style clothes and was so excited about receiving them and barely paying a thing! They arrived just as described, all very cute and well made. The lace on one particular piece was gorgeous and delicate; it was of excellent quality. I would recommend this company to anyone. Great experience!
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

