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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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Massachusetts
1 review
0 helpful votes
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Lovely jacket good quality, fairly heavy fabric. Looks smart and dressy. Only niggle button detached from one cuff on the second wearing of the jacket. Sewed it back on and also secured the one on another cuff. Could have been affixed more securely.

Date of experience: October 28, 2017
New York
1 review
0 helpful votes
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Excellent
October 29, 2017

Your catalog, models, and photography are all excellent, as is your packaging and your emailed information. Therefore the poor quality fabric, given the prices, of most of the items I ordered and subsequently returned is a great disappointment and means that I will have to be very choosy about any orders I make in the future.

Date of experience: October 28, 2017
Tennessee
1 review
0 helpful votes
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Clothes from Fashionnova are always of excellent quality.
Goods are delivered promptly, beautifully packaged.
You won't find anything quite like Fashionnova on the US high street.
I find that their clothes always attract compliments whenever I wear them.

Date of experience: October 28, 2017
Virginia
1 review
0 helpful votes
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Recommended
October 28, 2017

I buy a lot from you when I can find my small size - I have also introduced you to one of my best friends who has already placed and received an order. I only wish that delivery could be faster.

Date of experience: October 28, 2017
Florida
1 review
0 helpful votes
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Always a delightful choice of beautifully designed clothes. Many color choices too. Top quality garments and no quibble if making a complaint (I have only had one disappointment during my several years as a customer). I LOVE receiving each new catalog and I love receiving compliments from my friends about my appearance! Thank you, FashionNova team.

Date of experience: October 28, 2017
California
1 review
0 helpful votes
Follow Velma I.
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I am actually pleased that my item arrived safe and sound! Have ordered 3 total jeans1 for me and two for my daughter and now, WE are enjoying wearing it! Thanks a lot FN for this, made my day and also for my daughter.

Date of experience: October 28, 2017
Florida
1 review
0 helpful votes
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Thanks a lot for helping me out with my order and with that, I think I will order more here. The items I have got wasn't enough to satisfy my fashion needs so, with this customer support, nothing could go wrong

Date of experience: October 28, 2017
Florida
1 review
0 helpful votes
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Sweaters that are cute
October 28, 2017

I love to wear sweaters since they're so light on my body and it really makes me feel sexy, on just the top tho! Greatest partner I can think is skinny jeans, also can come here from fashionnova.com, this site is perfectly crafted! Love it

Date of experience: October 28, 2017
Illinois
1 review
0 helpful votes
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Cashless shopping
October 28, 2017

Love the fact that fashionnova processes payments right away. I don't even bother thinking about it because I know that my money is safe! Items and other products requested can be received with no defects at all, quality at its finest!

Date of experience: October 28, 2017
Massachusetts
1 review
0 helpful votes
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Correct me if I'm wrong but I think FashionNova delivers items in 2 or 3 days, basically, it varies sometimes and you know, that she is awesome! Nothing beats getting your hands on the item you really wish for in just 2 days

Date of experience: October 28, 2017
California
1 review
0 helpful votes
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I can spend the money saved in here on other things which makes it a lot easier for me deal with. My husband even praised my budgeting skills and I could say that it made me happy. Thank you FN!

Date of experience: October 28, 2017
California
1 review
0 helpful votes
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Changing lives
October 28, 2017

A woman like me who really have a hectic schedule tends to rely on online shops more often so it's important for me to find a reliable site to order stuff and fashion nova has been one. Completely happy with purchases.

Date of experience: October 28, 2017
New Jersey
1 review
0 helpful votes
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At night, fashion nova has been my online companions since normally, malls are closed so fn has been my one stop to shop clothes for everyday use marked as useful and effective.

Date of experience: October 27, 2017
New York
1 review
0 helpful votes
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Fn has my approval
October 28, 2017

You better be checking this site out because if not, you might be oudated! Almost all my best gals recommend trying out this awesome platform and they were all right! Never had doubts and regrets with fn.

Date of experience: October 27, 2017
New Hampshire
1 review
0 helpful votes
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It became one of my past time and I am always happy to search and surf fn for my potential items to buy and in fact, I have invested a lot in here! One thing that caught my attention was the big library they had because seriously, everyone needs alotta choices! Love it, keep it up!

Date of experience: October 27, 2017
Nevada
1 review
0 helpful votes
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They are on par with other cheap sites out there. The fn's cs actually cares about customers and more importantly, feedbacks. I love 'em, they were fantastic and I approve doing business with Fn.

Date of experience: October 27, 2017
California
1 review
0 helpful votes
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Congrats to FN!
October 28, 2017

Well done pulling a site like this FN! I'm actually impressed by the over all service your offering and doing. Im sending my regards to you and I hope you continue doing more!

Date of experience: October 27, 2017
California
1 review
0 helpful votes
Follow Thelma C.
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I won't find anymore! I have been blessed to find fashion nova! Like every dress I wish for has always been here! In fact, my wardrobe has been soaking with a lot of clothing from FN. Tho I spent a lot but IDC cause its worth it!

Date of experience: October 27, 2017
Utah
1 review
0 helpful votes
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Oddly satisfying
October 28, 2017

When my order has arrived, I actually dunno why I felt happy and satisfied! Okay, so items I have ordered were great packaged and I'm hundred percent sure that it won't receive damages if ever. So typically, I might order again from them, nice transact and ty

Date of experience: October 27, 2017
California
1 review
0 helpful votes
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The selections alone are wide and it actually varies on what's your state or so but I always choose those fancy looking dresses that I wear in parties and events!

Date of experience: October 27, 2017