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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Lovely jacket good quality, fairly heavy fabric. Looks smart and dressy. Only niggle button detached from one cuff on the second wearing of the jacket. Sewed it back on and also secured the one on another cuff. Could have been affixed more securely.
Your catalog, models, and photography are all excellent, as is your packaging and your emailed information. Therefore the poor quality fabric, given the prices, of most of the items I ordered and subsequently returned is a great disappointment and means that I will have to be very choosy about any orders I make in the future.
Clothes from Fashionnova are always of excellent quality.
Goods are delivered promptly, beautifully packaged.
You won't find anything quite like Fashionnova on the US high street.
I find that their clothes always attract compliments whenever I wear them.
I buy a lot from you when I can find my small size - I have also introduced you to one of my best friends who has already placed and received an order. I only wish that delivery could be faster.
Always a delightful choice of beautifully designed clothes. Many color choices too. Top quality garments and no quibble if making a complaint (I have only had one disappointment during my several years as a customer). I LOVE receiving each new catalog and I love receiving compliments from my friends about my appearance! Thank you, FashionNova team.
I am actually pleased that my item arrived safe and sound! Have ordered 3 total jeans1 for me and two for my daughter and now, WE are enjoying wearing it! Thanks a lot FN for this, made my day and also for my daughter.
Thanks a lot for helping me out with my order and with that, I think I will order more here. The items I have got wasn't enough to satisfy my fashion needs so, with this customer support, nothing could go wrong
I love to wear sweaters since they're so light on my body and it really makes me feel sexy, on just the top tho! Greatest partner I can think is skinny jeans, also can come here from fashionnova.com, this site is perfectly crafted! Love it
Love the fact that fashionnova processes payments right away. I don't even bother thinking about it because I know that my money is safe! Items and other products requested can be received with no defects at all, quality at its finest!
Correct me if I'm wrong but I think FashionNova delivers items in 2 or 3 days, basically, it varies sometimes and you know, that she is awesome! Nothing beats getting your hands on the item you really wish for in just 2 days
I can spend the money saved in here on other things which makes it a lot easier for me deal with. My husband even praised my budgeting skills and I could say that it made me happy. Thank you FN!
A woman like me who really have a hectic schedule tends to rely on online shops more often so it's important for me to find a reliable site to order stuff and fashion nova has been one. Completely happy with purchases.
At night, fashion nova has been my online companions since normally, malls are closed so fn has been my one stop to shop clothes for everyday use marked as useful and effective.
You better be checking this site out because if not, you might be oudated! Almost all my best gals recommend trying out this awesome platform and they were all right! Never had doubts and regrets with fn.
It became one of my past time and I am always happy to search and surf fn for my potential items to buy and in fact, I have invested a lot in here! One thing that caught my attention was the big library they had because seriously, everyone needs alotta choices! Love it, keep it up!
They are on par with other cheap sites out there. The fn's cs actually cares about customers and more importantly, feedbacks. I love 'em, they were fantastic and I approve doing business with Fn.
Well done pulling a site like this FN! I'm actually impressed by the over all service your offering and doing. Im sending my regards to you and I hope you continue doing more!
I won't find anymore! I have been blessed to find fashion nova! Like every dress I wish for has always been here! In fact, my wardrobe has been soaking with a lot of clothing from FN. Tho I spent a lot but IDC cause its worth it!
When my order has arrived, I actually dunno why I felt happy and satisfied! Okay, so items I have ordered were great packaged and I'm hundred percent sure that it won't receive damages if ever. So typically, I might order again from them, nice transact and ty
The selections alone are wide and it actually varies on what's your state or so but I always choose those fancy looking dresses that I wear in parties and events!
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

