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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I was a bit worried about some mixed reviews when I was first ordering from Fashionnova, but couldn't resist from ordering as I really fell in love with the products and I was pleasantly surprised when I went ahead with my order. Very easy to Order and after I received the product I should mention that it was packed properly, overall prompt service. I ordered a Dark-blue Jumper and it was exactly the same that was shown on the website, I am really happy with the fitting, stitching and the quality. I will definitely order from Fashionnova again. I RECOMMEND Fashionnova to all of you, give it a try.
The shipping was also within the estimated delivery and came in the mail well packaged. I've seen advertisement for Fashionnova grow exponentially in the last few months and I can honestly see why. This website definitely deserves 5 out of 5 stars!
I ordered a few items online and some of them didn't fit. The customer service was very sweet and professional. She responded to my needs fast and took care of it in any best way possible.
I bought a dress from Fashionnova, products and customer's services were perfect. They have all these latest fashions for all occasions... just name it. I would recommend any friend to try and judge for herself! Wonderful customers care.
I found this site surfing online one night and loved their clothing line. I picked out the multicolor jacket and I love it! Ordering the jacket was easy and no hassle. The item shipped on time and arrived as promised on time and brand new. I was quite pleased with this company's website functionality. I have been on other sites before that make it difficult for the customer to complete orders.
Fashionnova is very affordable with high end look fashion and I highly recommend it to anyone who has a friend, sister and to any woman who loves clothes. This place has second had prices for brand new clothes!
First time using this site, so I made a little "test order" & purchased their T-Shirt. Goods were packaged nicely and I'm pretty happy with my purchase! I think it's a steal at only $8! (on sale at the time) All their products are incredibly cheap, with some great discounts added daily and I could spend hours just browsing their massive selection of clothes & fashion accessories. To be honest I wasn't really expecting much for $8 but I was blown away by the quality of the shirt. Good, strong fabric and seems like it will last a good long while. Have worn & washed it several times and still looks brand new!
GREATEST online experience ever! Their website was very easy to understand. I was also SUPER IMPRESSED by their online chat option, I was able to get my questions answered before I even made my purchase. I ordered the dress. My dress was shipped within 24 hours. When I received my dress it was PERFECT. It looked and fit exactly how I expected it to, and the quality was great, at such an affordable price. I ABSOLUTELY LOVE it! I have just found my go-to place for shopping online.
It was an awesome shipping experience of my Online shopping and getting then real fast at my door step. I ordered from this site some clothes and accessories for my sister, she is 21. First I thought that the clothes wouldn't fit her and that she would be able to wear them after a couple of days. And I had some doubts about the quality of the material and about shipping time. I was also worried about the damages made by shipping. I was pleasantly surprised,
I recently bought a dress form Fashionnova.com, i have never bought anything online before but a friend of mine recommended Fashionnova. My biggest concern with buying online is not being able to try clothes on, but I was so happy to find that they supplied the exact measurement for each size dress, so i was able to see which one would fit me perfectly. The delivery was also really quick, the dress fitted absolutely perfectly and the quality is second to none. I would definitely recommend Fashionnova to everyone they have amazing clothes. Thank you so much Fashionnova
Seriously they have an awesome collection but of course, we can not be sure about that before intact delivery. I received the delivery today only.the jacket looks amazing with my favorite color. Really comfortable fabric, smooth delivery and I are thrilled with the shopping experience.
If you take advantage of the site-to-store shipping option, sometimes you can get things even cheaper than you'd find them in your local Fashionnova.
Even though the clothes on this site are AMAZING, I was wary of ordering because of some of the reviews. I did anyway... and I am SO happy I did! I ordered 8 items, dresses, romper, shorts and skirts. Every item was shipped and arrived within the time frame they listed on the shipping FAQ chart.
I love fahionnova! This is my third time buying from them and I just had to finally write a review. Because of that I do all my clothes shopping online and fahionnova is by far my favorite site! They have the best shoes at the best prices! They have every style and many different heel heights. I also love their dresses because they have such a modern look! I'd have to travel 100 miles to find fashionable clothes and with three kids I just don't have the time! Shipping is always fast and things are packaged well. Great clothes, great prices and fast shipping.
It has a classic pattern that can match with almost any garment in my wardrobe.The design is also unisex that's why I think this is also a perfect gift. The length is also good enough to allow 2- 3 loops. The quality is great. I will order again from this store.
I really enjoy Fashionnova selection and their great style. In my experience this has always been an awesome shop to rely on for gifts that women love. They're fast, friendly, fashionable, and reliable. Very fun and cool brand. 5 stars!
I received a damaged and poorly sewn dress. It looked as if it was cut and ripped at the bottom with thread hanging off the whole bottom. The top was uneven and did not look like the pictures. I also posted my review on fashion nova site and it seems to not appear. I have pictures and would like to post them was well. The return policy is not as easy no real number to call. Also they only give gift card credit. As disappointed as I was I rather my money back and not purchase from them again. (Ancient Rome dress color denim blue)
Someone fraudulently used my card on this website and I received confirmation in WRITING that I would be credited from Fashion Nova and now theyre stating their system wont let them do it. Such a load of $#*!. They can do it, they choose not to. Not to mention, even if I wanted to spend money on their clothes, I wouldnt because its all straight trash. The customer service sucks and nobody there can even form a proper sentence in English. Nobody answers their number either. Dont ever spend your hard earned money on this website. I wish I could give them a negative rating. They dont even deserve 1 star.
Fashionnova are on of the greatest online ordering websites they are truly amazing and when i had difficulties they were there for me even if it made them a loss. Please go check them out. Thx fashionnova
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

