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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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New York
1 review
0 helpful votes
Follow Michelle B.
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Yep, so far, fashion nova has delivered every single good I have ordered and my money is always secure and worth it. Because of this, I look forward into ordering more in the near future or maybe as long as Fashion nova exists!

Date of experience: November 6, 2017
California
1 review
0 helpful votes
Follow Dianne T.
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Although i already know what I order, i always gets surprised whenever i open a package from FN! The quality was rather great than disturbing and I freaking love every single apparrela that arrives!

Date of experience: November 6, 2017
Ohio
1 review
0 helpful votes
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Very encouraging
November 6, 2017

They actually encourage me to be beautiful! And with their fashion pieces and awesome combo apparrels that was made possible. My orders were also been sent to my provided address and glad it came in just 3 business days. Nothing wrong here and thank you!

Date of experience: November 6, 2017
New York
1 review
0 helpful votes
Follow Kendra M.
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Im a party goer and it really is a problem if i ran out of clothes to wear so I have made the decision to make fashion nova a habit since ordering here is a breeze! Prices are also reasonable enough to not break my wallet.

Date of experience: November 6, 2017
Washington
1 review
0 helpful votes
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Sexy jeans
November 6, 2017

I love black and it gets more interesting if it is my jean!
Got and ordered a blacked jean recently from fashionnova.com to show off my crush my own sexiness. Hope she notices me because of what I have ordered. Salute for fashion nova!

Date of experience: November 5, 2017
Ohio
1 review
0 helpful votes
Follow Marjorie N.
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I've been wondering where fn getting this lit dresses bcoz I mean, just wow! They're more than just dresses but they are more than a fashion statement. I'm a walking fn babe! Yeah!

Date of experience: November 5, 2017
Texas
1 review
0 helpful votes
Follow Joann S.
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Hell yeah, every purchase feels like heaven and especially when it arrives I feel so awesome! That's why I haven't stopped ordering yet and now, I'm still craving for more.

Date of experience: November 5, 2017
New York
1 review
0 helpful votes
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They do live up with their words. I promise that all of my products reached my household in an average of 3 days! And for me, that's a great addition to their service.

Date of experience: November 5, 2017
Massachusetts
1 review
0 helpful votes
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No defects or whatsoever
November 6, 2017

Negative reviews lie! I think all of those should really disappear because they ruin FNs reputation. This is a great store and I love it

Date of experience: November 5, 2017
Washington
1 review
0 helpful votes
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I just wanna entice my husband so I really need the most daring and enticing lingeries! And luckily, my favorite online shop has them. Fashion nova really offers a lot. Thanks for this!.

Date of experience: November 5, 2017
Minnesota
1 review
0 helpful votes
Follow Dolores R.
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Thank you for making the company possible! It has been lately made my life in ease and it calmed my nerves because I needn't wait for too long for shipped items. Thank you very much

Date of experience: November 5, 2017
Kansas
1 review
0 helpful votes
Follow Janice F.
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Tried and tested, fashion nova takes care of my money and products before shipping. All items that are shipped were in good condition, looks really fine and brand new. Thanks for the security.

Date of experience: November 5, 2017
Nebraska
1 review
0 helpful votes
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The ordering and payment processing was impressively quick to finish and I can expect the item I have ordered to arrive in just a few days. Seems like this business is going strong and steady, congratulations for that.

Date of experience: November 5, 2017
New York
1 review
0 helpful votes
Follow Patti H.
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Shipments are coming in and I confirm that because I've got proof! Fashion nova has proven their legitimacy and I won't furthermore hesitate to order more from this site!

Date of experience: November 5, 2017
Canada
1 review
4 helpful votes
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STAY AWAY! SERIOUSLY.
November 6, 2017

I RECENTLY PLACED AN ORDER ON OCT 14, THEY SAID MY ORDER WOULD ARRIVED IN 7 DAYS. I'M STILL WAITING FOR MY CLOTHE TO ARRIVE. I HAVE BEEN EMAILING THEM EVERYDAY AND I HAVEN'T GOT ANY RESPOND I EVEN SEND THEM A MESSAGE ON INSTAGRAM AND NOTHING! I SPEND $150 US... THATS A 150 I WILL NEVER SEE AGAIN. I'M PLANNING TO FILE A COMPLAINT TO THE BBB. I'M TIRED OF THIS SCAMMERS TAKING PEOPLES MONEY. HOW DO YOU GUYS THINK THEY PAY FOR THEIR ADVERTISEMENT? WITH THE MONEY THAT THEY TAKE FROM US. JUST THINK ABOUT IT, THEY HAVE TO PAY BLAC CHYNA, CARDI B, KYLIE JENNER... AND THE LIST GOES ON. THEY DO IT WITH OUR MONEY, 5 FROM ME MAYBE 10 FROM YOU AND SO ON... WHEN YOU ADD ALL THAT UP THEY ARE SCAMMING THOUSANDS FROM EVERYONE THAT SHOPS THERE.

Date of experience: November 5, 2017
California
1 review
2 helpful votes
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Awful Online Company
November 5, 2017

Im unsure what happened, I used to not ever have problems with them, suddenly have nothing but problems with them. Keeping funds after wrong item sent, run out of stock after paying but still make me pay and only give a store credit. They never ever answer their phones

Date of experience: November 5, 2017
Texas
1 review
2 helpful votes
Follow Lisa M.
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Condescending customer service that is beyond evasive! Never delivers on time! Very cheap clothing! Stay away from this site. Sooooo disappointing considering all the "great" reviews!

Date of experience: November 5, 2017
California
1 review
0 helpful votes
Follow Bessie C.
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Very nice dresses were in their collection. I was looking to buy one club dress. And ordered from fashionnova.com. They gave me 60% off on my 1st buy. Awesome.

Date of experience: November 4, 2017
California
1 review
0 helpful votes
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She loved it!
November 4, 2017

I shopped on Fashonnova.com for a cardigan for my sister. I knew she loved the color grey and had been looking for a rather stretchy cardigan that would go well with any outfit. She had been telling me it was so hard to find one that fit her style as she likes the ones that are soft and light, but not so light that they curl at the ends. After shopping for a while on Fashonnova.com's easy-to-use website, I found one that was both beautiful and at a great price!. When I gave it to her, she loved it! Overall, I had a good experience with Fashonnova.

Date of experience: November 4, 2017
Massachusetts
1 review
0 helpful votes
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Great site
November 4, 2017

Having ordered a black t-shirt in the sale (at a great price!) it arrived exactly when I was told it would do and was well packaged. Easy to use web site, very efficient service. I particularly liked texts to tell me when it would be delivered with date and time. Excellent!

Date of experience: November 4, 2017