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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I've ordered from fashion nova in the past and they have delivered, now all of a sudden I order 80 dollars worth of items and I'm waiting a week and my order hasn't even shipped yet. To top that off they won't answer any of my emails but my card was charged with no items for it
The material of the dress i have ordered was so smooth like silk and the design was so pretty even if it is just plain colored. I love this awesome feature of their dresses and it keeps me from ordering more and more and more from this site. Fashionnova.com works like a charm
I literally freaked out when I knew and saw that they offer that sportswear and by instincts, I proceeded to order! With that, I didn't get disappointed. The tennis sports attire set was really good to look at and are comfortable also. Thanks for making my life easier
I'm a fashion designer and since I kid, I have loved clothes and making them but to save time, I don't make my own but instead, I order in fashion nova. An honest review, They are good, I mean, the clothes and other things they sell are good since I have tested some of them because I order a lot. Looking forward on ordering more in the future
So yeah, seriously, they do deliver stuff at your home in just 2 days but according to some it takes 3 but who cares, thats fast enough! Customer service and support are also responsive to my inquiries and that is very important for an online business or shop. Way togo
This site loves Kylie Jenner and yes! I love her too. She just looks beautiful on those dresses she models that it makes me wanna buy them! And now, I have bought two that she has endorsed. I will wait for more appearance of here in fn's site.
Fancy how technology has advanced these days and I'm glad that shopping has made a lot easier also. As much as possible, I want to reduce social contact so I always see to it that when I need new clothes, I consult fashion nova first and this, sometimes leads to me ordering them. I will stay to order more soon.
Their customer service hotline doesn't make me wait and as soon as I dial it up, they make it sure that they pick it up. I bet they were well trained and congrats for FN for having awesome staffs like that.
Fashion nova has always been the best choice for me. The dresses her are awestruck and straight elegant, perfect for the pageants im joining in. They also reveal my over all sexiness which is a big plus!
I was looking through the site for the jeans I'm eyeing on for its dimensions and other relevant details because I don't want my ordering to fail! Yet I'm lucky to find this and the jean (white) actually fitted me in reality! I will order a top to pair this cool jeans
I love the portability of fashionnova.com because I can basically order from any browser I like with just PayPal or my credit card! Items are also always expected in time making it a lot easier for me to focus on work.
My sister was ecstatic about the dress I had given to her she was very nosy about it and actually, she really is excited to wear it lol, and thanks for making sis happy fn. I might try buying my own apparels to you too if I had the time and money
I always make it to the point that a portion of my savings will go to my fashion funds or needs! With fashion nova offering a cashless transaction, nothing could go possibly wrong over the course of my transactions!
Using this site has made my savings grow a lot since the discounts and sometimes great deals that come from this site is inviting and consumer friendly. Will not stop ordering here and in the meantime, I would like to thank fashion nova for the excellency of the service, cheers!.
Love how fashion nova has a large library i mean, it keeps customer from ordering again and again and again! And that is truly awesome at least for me.
Ordered 3 cool jeans hell yeah! Glad that they arrived just in time as they said! Reall sweet, i now love fashion nova
It was too good to be true at first but I told myself that I should check it out before judging. So yeah, I tried it and guess what, they really are good and legit at the same time. Felt nervous about my orders at first but its cool since they have arrived.
If you want to throw away your money for nothing in return; by all means go right ahead and place your order. I ordered a dress from them (ONE ITEM) in September for a friends birthday. I kid you not til this day (November 7th) I still have not received my package! Yeah, they took their money, but my package? No where to be found! Proceed with caution because I disregarded the bad reviews because all the hype. People always say, "Never believe the hype" and in this case it is 100% right1
Swear, I feel elegant. This dresses might be really well handpicked and my lots of praise goes to fashion nova! I really am right on trusting them and a bonus is that my items came on time! I feel and dress like a queen
My boyfriend loves when I wear what I have ordered here in fashion nova. He always tells me to wear the stuff I order in FN whenever we go out because he said it's lovely and I totally agree with him. The dresses here totally love at first sight and there's nothing wrong admiring them. He told me to shop for more so I guess I will obey him. Looking forward to next orders fashion nova
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

