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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Only place I found clothing on line that fit just right... very happy with them, I LOVE FASHIONNOVA! Great Service
I have enjoyed the ability to return online items to the store for free. They have great sales and nice options for Plus-Sized women as well as everyone else!
I've shopped there many times over the years for business formal and casual attire. Salespeople are always very helpful. During my most recent visit, I had excellent assistance. She helped me pick out two sports jackets.
I LOVE the V-Necks I have them in almost every color. They are so affordable it just makes sense to stock up for the whole year and order on here. I wear them and just out and about. I'm looking forward to ordering more from this site in the future.
I ordered multiple items from fashionnova - tank tops and t-shirts (both long and short sleeve). The products arrived fast, and I was blown away by the quality. Everything was so soft -- and have remained soft -- even through multiple washes and dry cycles. Each item has proven its durability and long-lasting ability. I will buy from fashionnova.com again!
The delivery, customer service, prices and the product are 100% top quality, will be watching and waiting for more interesting product from you, I tried to compare the prices and the products from another shop but I have to say am happy and grateful with Fashionnova, thank you very much!
For the first time ordering something on this website, I was a bit worried. But I have to say all went perfectly and the quality and design is very good. Happy for sure
The order came as promised - next day. The item I ordered is really good quality as described on the site. Strongly recommend! Thank you, FN!
It's a very good quality clothing, for the accessible price... very fast service, two days after my order, I received it. Now I'm a fan of the FN. And I recommend it.
Fashion Nova helped me select the right size for me and also offer a great swap/refund service if you choose the wrong Dress. Recommended
Been ordering here for a very long time now and pretty much, what I love was the assistance in getting when I encounter some problems because I admit that errors and problems cant be avoided but I'm super glad that fashion nova is doing their best on their end. Would love to order more on this site. Two thumbs up!
Because of that particular experience, I'm not afraid anymore to make orders from this site! The agent I have talked to was welcoming and has a very warm voice and I really feel good talking to her. Really feels reassuring right now and I can't wait to buy more stuff!
Thanks for FN and in my age (currently 43) I still got the opportunity to dress daringly and I think this is enough to entice my husband. From the looks of it, the dress was made with fine materials and it is shocking for the price. Until now, I cant believe, I will do more of orders soon
Got no time for shopping cause I'm busy and I'm going home, finally! I decided to bring my cousins some gifts and probably, they will be pleased with tops so I opened my laptop and proceeded to go to FN. Checkout was really fast and the shipment will arrive before I depart. Thanks for the convenience
At least all of us like that, right!? Delivery is my number one priority on online shopping and sheer luck, fashion nova does deliver items on time and exactly up the front of my house! Really love the items I currently bought and got from here
It's totally free! And I think I need to abuse it and that why I'm sharing it with you guys. Okay so the given time by fn that the items would arrive is typically 2-3 business days but to some, shipping needs a lot of work and it can range from 1-2 weeks and that's a complete pain! With fashionnova, we could skip that painful waiting phase and just proceed to fit those items we have ordered. Nice1
I'm an addict but I'm not telling you to be like me. I love checking fashion nova's site every day since I can always get the most out of it. Talk about being an avid fashion nova fan huh. Their discounts are timely and I'm always prepared to order because I have my card here ready for payments and all I should do next is to sit back and wait for my time to get shipped in 3 days according to my experience. Try them out, you wont lose something i assure
No matter how we look at it, fashion nova is a fancy affordable site that even ordinary girls like me can afford. I literally can't find things they offer in malls which make fashion nova unique for me. I don't have a problem with waiting and its just 2-3 days and yeah sure I can wait for it. Got no problem here, how about you?
My mom straight told me to just order from this site instead those sketchy looking ones out there so I thought "mommy knows best" so yeah, I followed her and here I am! Well personally, I agree with mom that fashion nova is far better than that cheap rip off sites that are really sketchy. Thank you for existing fashion nova mommy also sends her regards.
Their shipping info says 24-48 hours to process and a customer SHOULD get a shipping confirmation within that time. (I also picked 2 day shipping). Its now 5 days later, and they still havent even processed my item for shipping.
I made a purchase 5 days ago, and still havent even gotten a shipping confirmation. Emailed them, they just dismissed my concern and said to wait, idk how much longer I should wait. I emailed back and still havent gotten a response. I made the purchase because it says fast 2 day shipping, but what they failed to mention is that it takes them a long $#*! time to process before they ship. Customer service sucks! Customer service NEVER ANSWER! I REGRET MAKING A PURCHASE. I WILL NEVER PURCHASE FROM THEM AGAIN!
This is by far my worst purchase experience ever!
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

