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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I work for a website that sells famous brands worldwide, I do the labels myself within a day or two customers get tracking details. FASHIONNOVA on the other hand I purchased a dress on 11/6/17 monday and called wednesday to see why I hadnt gotten a tracking #, they tell me it takes upto 48 hours to get details, I never receive anything wednesday. It is now friday 11/10/17 and i still havent received any tracking details when they guarantee 2-3 business days of package arrival. Yet they have the sense to tell me we cannot cancel your order please be patient and return once you get it for a store credit if you are unhappy? The $#*!tiest website to shop from!
When my debut started last week as Im wearing an ordered elegant blue dress from fashion nova, I really feel so special. I dont know, maybe because its the dress or just the event itself but one thing is for sure, I will order more for my own sake. The event was successful and it made me feel so elegant.
Well, some of my bought leggings from either malls or online don't fit me and that frustrates me more than anything! Im a dancer so leggings are somehow recommended and required for us when rehearsing or performing so, blessings as I might call it because fashion nova literally saved my $#*! from all the extra costs of buying new leggings. Thanks for it guys, thumbs up
So far, all of the dresses I have canvassed on site and eventually ordering them all fit me well and perfectly. Many thanks for this, I wont find a new online shopping site anymore.
I hope this site will last, like really long that my future daughters will still use it. Been a loyal customer for months and some orders already and so far, fashion nova doesnt disappoint. Hope youd last long in the market, cheers!
Well, I wasnt expecting for them to last long but god, they actually do! This makes my budget and allowances grow each day since I neednt order more dresses but if given a chance, I always make sure that I make order thru fashionnova.com since its relatively easy
So what I have ordered was a personal treat for myself for all those days and months I have worked, I really deserve a treat. I wasnt new to fashion nova so I know to myself that my treat will come in time, 2 days of delivering time perhaps. I wasnt expecting more but sometimes its good to expect
Models are actually important for me because I use them as a scale and in my situation. Im always researching first before making purchases in online shops. Fashion nova has a wide variety of choices that are carried by models and they were visibly displayed on site. This feat is great and awesome.
When shopping online, my first and primary concern is security and my privacy so I only shop to trusted merchants like this one, fashion nova. They have organized and nicely made policies that keeps customers somehow secured and protected. Really the thing I was looking for.
My allowance isnt that much and when compared to others so I only buy clothes once a month, but that was from last time but now, upon discovering fashion nova, the one piece of cloth became 3! Yes, youve heard it right. The great thing is, fashion nova doesnt sacrifice the clothing quality which is my first concern. Im all happy and comfortable now that I have found fashion nova.
My mom urged me to try this out and he had paid for the item so I've got no problem with that and I am happy to take upon her request. She and all of the reviews I have read across the internet were right and true and I will tell more people to visit the site just once and try out ordering from them because actually, the transactions were so easy that even beginners can have a grasp about it in no time.
Though they werent that fragile, it is still important for me to have my items secured on and before shipping otherwise, I might have transferred to another online shop! But not in this case, fashionnova makes sure that I can receive my items before 3 days and on top of that, in a great and stunning condition! No wonder why a lot have praised my fashion taste when I have worn my top. Thank you fashionnova
Fashion nova is (hands down) the best online fashion store there is that can be accessed 24/7 all day, all night. Such availability is crucial since customers in this site might be living in different time zones so an excellent up-time is a good thing to have for fashion novas operation. I cant also seem to find some shops that ships like fashion nova so quickly (2-day shipping) and that is one great feat to have for fashion nova.
I had a great shopping experience in fashionnova.com mainly because of the problem solving skills of the available customer assistants on line that had guide me throughout the process. Im giving them a solid 5 out of 5 for customer support and this is an honest review of mine.
What I am most impressed is the materials of the dresses from fashion nova that doesnt disappoint me just yet and the wow factor that it brings is definitely a worth investment to make. I have been making transactions and orders from fashion nova since then and they havent failed to deliver even a single item for me, in my household. Fashion nova has probably the best shipment there is.
Design wise, the clothes and other apparels served great when it comes to pleasing other people and even showing off. Its a great thing for me, as a teen to have simple yet attraction grabber dresses that are always available for orders online and that has been made possible by fashion nova.
A crop top and a skinny jean is probably the best combo to get because of the low budget and high satisfaction cost and I can testify since I have personally tried it and it turned out really trendy and all heads, while I was walking, turned and made me feel so cool. Great stuff here, I suggest you experiment with the selections.
I have referred some girls here in our compound and they thanked me because of the discovery and of course, I'm more than happy to help. Also, thanks to fashion nova for making each order possible and always on time. Love your service and I hope it will continue to be so.
I love fashion nova's site more than myself! Lol. Fashion nova spent time is a worth time spent. Looking at the great selections, it makes me wanna buy them though I don't actually need more clothes, lols. But anyways, I had a deal with fashion nova the other time and I will rate my experience an over-all 9/10 because of its simplicity and efficiency.
I have ordered many times and I've always been satisfied. Has a large selection of quality clothes and fashionable products can leave any customer satisfied.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

