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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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Texas
1 review
0 helpful votes
Follow April L.
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Jackets are what I am finding and Im glad that I have found one and not just that but many of them here in fashion novas site. Im basing this on what I have received and Im perfectly satisfied with it, even greater to what I am expecting. I had a great one and Im looking for more.

Date of experience: November 10, 2017
Wisconsin
1 review
0 helpful votes
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Sweet purchase!
November 11, 2017

That was fast, lol. As soon as I have got my package, I started making this review since they greatly deserve it. Well, mine arrived in 2.5 days prior to my ordering date and I could say that in an online shops experience, that was relatively fast. I will try ordering more sometime because of this experience.

Date of experience: November 10, 2017
South Carolina
1 review
0 helpful votes
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#FNForever
November 11, 2017

I swear that I will forever patronize fashion nova. My instagram followers have increased when I started wearing tops that are from fashion nova and I have been receiving a lot of positive comments. If you want to be like that also, why not try fashion nova out? Im sure that you wont regret. I promise.

Date of experience: November 10, 2017
Louisiana
1 review
5 helpful votes
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You SUCK!
November 11, 2017

Only reason yall got a star is for the shipping! Other than that, YALL ARE TRASH! The outfit looks nothing like the picture, the material is cheap and it came with loose threading! NEVER ORDERING FROM YOU AGAIN!

Date of experience: November 10, 2017
Florida
1 review
0 helpful votes
Follow Jenny W.
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Theyre top notch when it comes to shipping, with 2 days, what could possibly go wrong. Ordered clothes are also delivered to the designated address right in the doorstep so you shouldnt be worried about going out and getting it from a carrier. Saves a lot of time, energy, and money, thats fashion nova.

Date of experience: November 10, 2017
South Carolina
1 review
0 helpful votes
Follow Cristina W.
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Its been a challenge to buy clothes for my wife in malls so my number 1 place to go is fashionnova.com. With this, it has removed my anxiety of buying clothes from a womans section thus making shopping a lot easier for me. Now, I can surprise my housewife anytime I need!

Date of experience: November 10, 2017
South Carolina
1 review
0 helpful votes
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A fan here!
November 11, 2017

I have been a fan of fashion nova since when I first ordered my very first formal dress. I have to say that it is affordable and I have got it in less than a week! Im impressed by it and therefore making me a fan.

Date of experience: November 10, 2017
Kentucky
1 review
0 helpful votes
Follow Irma M.
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Thats the great thing about it, fashion nova is portable. I can easily pay for my clothes and receive it in just 2 days (as promised) without owning anything more than just a simple phone. While I can go to a mall since its pretty near us, I still prefer ordering online because of the discounts and promotions I can get.

Date of experience: November 10, 2017
New York
1 review
0 helpful votes
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No more reason to be sad!
November 11, 2017

Fashion Nova is one thing that makes me happy since I can window shop anytime I want and thats unlimited! With this vast library, I think I can make a lot of fashion styles that will surely fit my needs as a working girl. This is perfect for fashionistas out there like me!

Date of experience: November 10, 2017
California
1 review
0 helpful votes
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Third time ordering by the way and things haven't been changing since the very first order. Still got my items within 3 business days in which, for me is favorable and If youd like that shipping also, why not give fashion nova a try?

Date of experience: November 10, 2017
Minnesota
1 review
0 helpful votes
Follow Silvia H.
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Its not yet late! That being said, head over to their site now and start making orders because seriously, its worth it. Take it from a customer who has ordered more than 10 items from them. They dont fail and that, I can 100% assure.

Date of experience: November 10, 2017
Pennsylvania
1 review
0 helpful votes
Follow Nichole R.
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One thing about the dress cute. I have been receiving a whole lot of positive comments about the product I have received from fashion nova and because of this, Im considering on getting more some time.

Date of experience: November 10, 2017
New Jersey
1 review
0 helpful votes
Follow Marianne G.
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They dont degrade and thats one thing. Clothes that are bought in this site can be literally kept in your closet without even wearing it and not sacrificing its quality. Its great for a long-term keeping of items and probably ordering more will be also good.

Date of experience: November 10, 2017
New Jersey
1 review
2 helpful votes
Follow Yelissa M.
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I hope you order the right size because they will never respond to your email if you have an issue lol.

Date of experience: November 10, 2017
Washington
1 review
0 helpful votes
Follow Silvia G.
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The gala night that we had last night was pretty fun, exciting, and daring and my dress adds up to the overall intensity of it! I felt good while wearing the oceanic blue dress with a slit that I have ordered here in fashion nova and the slit btw isnt that much revealing but it still makes its wearer sexier. A must-have!

Date of experience: November 10, 2017
Pennsylvania
1 review
0 helpful votes
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Well, I gotta say that customer support is really responsive to the point where they were the ones calling me! Btw its about my order and they have informed me that it is en route to my given location. I'm a veteran client here and base on my experience I will expect the shipment to arrive tomorrow since their shipping takes place within 2 days. Fast right?

Date of experience: November 10, 2017
District of Columbia
1 review
0 helpful votes
Follow Kayla P.
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I am proud that I have used their service because in the first place, why not? They are reliable as far as my knowledge goes and I am sure that my packages are well kept and safe for shipping. This is only the minor benefit of ordering from fashion nova but what I really love most is the discounts they constantly offering! Please, more benefits xD

Date of experience: November 10, 2017
California
1 review
0 helpful votes
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If you really want a fast cloth or dress on the go, fashion nova is the right place to go. First, it is a well-designed site that offers a lot of choices for customers whos willing to buy clothes and it can be shipped right away! Just provide the address and easily expect the package In just 2 days. Amazing, isnt it?

Date of experience: November 10, 2017
Ohio
1 review
0 helpful votes
Follow Inez B.
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Now, my time is completely in my hands. FN has basically made my schedule more open to other things to do rather than going out buying a stock of clothes that would really consume a big amount of my time. Fashion nova has a special place in my heart and it will also be like that. Thanks for the relief

Date of experience: November 10, 2017
Texas
1 review
2 helpful votes
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I do not like the fact that FashionNova is hard to reach by phone and it takes 24 hours for them to reply to an e-mail i'm not new to FashionNova and I love the brand but they REALLY NEED to fix the customer services part of the business cause it SUCKS as well as the return policy everybody doesn't want a Gift Card some people want their money back!

Date of experience: November 10, 2017