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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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Georgia
1 review
0 helpful votes
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Great store1
November 18, 2017

I have ordered from Fashionnova multiple times and have never been disappointing. The items have always arrived in just a few days - right to my doorstep. Great service and amazing clothes!

Date of experience: November 18, 2017
Florida
1 review
0 helpful votes
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I always enjoy shopping online at Fashionnova. It's easy to navigate the website and checkout is a breeze. Not to mention, the selection of items is unbelievable. I love it!

Date of experience: November 18, 2017
Pennsylvania
1 review
0 helpful votes
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Very good
November 18, 2017

I ordered a trench coat. It arrived in 3 days (I ordered it on Sunday and it arrived Wednesday morning. It fits very good and everything is as expected.

Date of experience: November 18, 2017
New York
1 review
0 helpful votes
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LOVE
November 18, 2017

I just love everything about fashionnova. Too bad that I have to go to the nearest store, but buying online is also not that big of an issue. The site is well organized, I definitely recommend Fashionnova to anyone who just loves being well dressed!

Date of experience: November 18, 2017
Louisiana
1 review
0 helpful votes
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Fashionnova has great options and nice style! I received my order in a reasonable amount of time. I haven't had any problems with them. This is a great place to order online or in the store!

Date of experience: November 18, 2017
Pennsylvania
1 review
0 helpful votes
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LOVE IT!
November 18, 2017

I never had problems with them :D delivery is always on time! The quality of the clothes is good compared to the prices... Just some items are way too expensive for what they are sometimes! LOVE IT anyway :D

Date of experience: November 18, 2017
Massachusetts
1 review
0 helpful votes
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I love Fashionnova, very cheap and their clothes and jewelry are very nice. Never had an issue with their service and I will continue to shop form them!

Date of experience: November 18, 2017
Illinois
1 review
0 helpful votes
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Great place to shop!
November 18, 2017

I love the discounts given in Fashionnova! It is so convenient to shop for you pc. Shipping was fast! I always look forward to the special sales

Date of experience: November 17, 2017
Colorado
1 review
0 helpful votes
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Excellent!
November 18, 2017

Fast and efficient online shopping. I received goods in just 2 days. Customer service and products are excellent.

Date of experience: November 17, 2017
Massachusetts
1 review
0 helpful votes
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The best
November 18, 2017

Very satisfactory and also fast delivery services ever. Suggesting to repeat some of the best selling clothes in future.

Date of experience: November 17, 2017
California
1 review
0 helpful votes
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My shopping site
November 18, 2017

Simply great online shopping. As the loyal customer, I am happy with the range offers as well as the fashionnova communication system. I am well informed of my purchases. Thank you fashionnova

Date of experience: November 17, 2017
Kansas
1 review
0 helpful votes
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Excellent company
November 18, 2017

Sold a good product. I always shop my favorite product from this company. Great in customer services.

Date of experience: November 17, 2017
New York
1 review
0 helpful votes
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Heaven shopping
November 18, 2017

At fashionnova, I have so many choices, too easy for me to shopping because what I want all have at fashionnova at fast delivery n good services.

Date of experience: November 17, 2017
Florida
1 review
0 helpful votes
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Im happy
November 18, 2017

The company is good and always updating, thanks, Godbless this trusted company. Happy with all the Fashionnova produc

Date of experience: November 17, 2017
Texas
1 review
0 helpful votes
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Super Fast Delivery
November 18, 2017

Bought a lot of great stuffs from Fashionnova with affordable price. Delivery is quite efficient and I once received my order the next 3 days after ordering it. Super fast!

Date of experience: November 17, 2017
California
1 review
0 helpful votes
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BRAVO
November 18, 2017

So far I've tried a few online shopping websites. You're one of the best Fashionnova, hope that you keep up the great efficient ~ so far I received my goods from Fashionnova quite fast and all in good condition.

Date of experience: November 17, 2017
Alabama
1 review
0 helpful votes
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Great services
November 18, 2017

Their customer service is one of the best that I had ever seen. Is really polite and friendly. Compare with others, it was fantastic! I would like to rate 5 stars for their services. Keep it up! Support Fashionnova :D

Date of experience: November 17, 2017
Texas
1 review
0 helpful votes
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Great Products & Service
November 18, 2017

Fashionnova offers great products. Great service too. The website is user-friendly. The fashionnova makes my shopping experience much easier.

Date of experience: November 17, 2017
New York
1 review
0 helpful votes
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Reliable
November 18, 2017

Fast delivery (usually takes around 3-5 days for my orders to arrive), good customer service & products are of good quality. Only thing is that some of the items are slightly pricier than the market price. But all in all, I've ordered from fashionnova a number of times and I never encountered a single problem yet.

Date of experience: November 17, 2017
New York
1 review
0 helpful votes
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I have bought 4 items at Fashionnova for my first time online purchasing but I accept the stock at 3 days. And every item is in good quality and packing, greatly satisfied in conclusion

Date of experience: November 17, 2017