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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I have ordered from Fashionnova multiple times and have never been disappointing. The items have always arrived in just a few days - right to my doorstep. Great service and amazing clothes!
I always enjoy shopping online at Fashionnova. It's easy to navigate the website and checkout is a breeze. Not to mention, the selection of items is unbelievable. I love it!
I ordered a trench coat. It arrived in 3 days (I ordered it on Sunday and it arrived Wednesday morning. It fits very good and everything is as expected.
I just love everything about fashionnova. Too bad that I have to go to the nearest store, but buying online is also not that big of an issue. The site is well organized, I definitely recommend Fashionnova to anyone who just loves being well dressed!
Fashionnova has great options and nice style! I received my order in a reasonable amount of time. I haven't had any problems with them. This is a great place to order online or in the store!
I never had problems with them :D delivery is always on time! The quality of the clothes is good compared to the prices... Just some items are way too expensive for what they are sometimes! LOVE IT anyway :D
I love Fashionnova, very cheap and their clothes and jewelry are very nice. Never had an issue with their service and I will continue to shop form them!
I love the discounts given in Fashionnova! It is so convenient to shop for you pc. Shipping was fast! I always look forward to the special sales
Fast and efficient online shopping. I received goods in just 2 days. Customer service and products are excellent.
Simply great online shopping. As the loyal customer, I am happy with the range offers as well as the fashionnova communication system. I am well informed of my purchases. Thank you fashionnova
Sold a good product. I always shop my favorite product from this company. Great in customer services.
At fashionnova, I have so many choices, too easy for me to shopping because what I want all have at fashionnova at fast delivery n good services.
The company is good and always updating, thanks, Godbless this trusted company. Happy with all the Fashionnova produc
Bought a lot of great stuffs from Fashionnova with affordable price. Delivery is quite efficient and I once received my order the next 3 days after ordering it. Super fast!
So far I've tried a few online shopping websites. You're one of the best Fashionnova, hope that you keep up the great efficient ~ so far I received my goods from Fashionnova quite fast and all in good condition.
Their customer service is one of the best that I had ever seen. Is really polite and friendly. Compare with others, it was fantastic! I would like to rate 5 stars for their services. Keep it up! Support Fashionnova :D
Fashionnova offers great products. Great service too. The website is user-friendly. The fashionnova makes my shopping experience much easier.
Fast delivery (usually takes around 3-5 days for my orders to arrive), good customer service & products are of good quality. Only thing is that some of the items are slightly pricier than the market price. But all in all, I've ordered from fashionnova a number of times and I never encountered a single problem yet.
I have bought 4 items at Fashionnova for my first time online purchasing but I accept the stock at 3 days. And every item is in good quality and packing, greatly satisfied in conclusion
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

