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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Quality items for affordable price range, I have always loved it here. I got my recent purchases already. Thank you so much, they are exactly what I was looking forward to.
Whenever I shop for denim skinnies, fashion nova is the first shop that comes to mind. I would not trade this shop for any other.
I could never forget how fast you tend to my requests two weeks ago. My orders were instantly swapped for the right items and I appreciate that. You guys are cool.
You guys has such great tailoring. I feel like every piece is personalized. Thanks a lot for the wonderful pieces, fashion nova. The boot collection is remarkable, by the way.
I get faster response when I buy here at fashionnova than in a ny other shops online. I'm glad I went shopping here last weekend.
Nothing beats fashionnova's velvet jumpsuit that I bought two days ago. It was such a beaut! I love how comfortable it was and how smooth the material used is.
All my orders from this shop is so worth the price tags. I love almost everything about them, plus the delivery is super reliable and convenient.
The pink bash sequin rompers are giving me the chills, they look so stunning in person and fit me perfectly, too. Thank you, Fashion Nova.
Fashion Nova's sweater midi dress is now my favorite piece in the closet, I just received it two days ago and it's brightened up my mood a lot lately.
Sky high heels from fashionnova are by far the most comfortable pair of heels I've worn. Thanks, you guys, they were wonderful.
It's like I traveled back in time with my newly-bought rust zip sweater from Fashion Nova. It's chic and very fashionable, matches well with old regular jeans and boots,
The new fashionnova nude pumps that I bought two weeks ago just go well with anything I pair it with. It's amazing. I love it a lot.
I just got the best thing today. Thank you so much for the prompt delivery, FASHIONNOVA. The turtleneck sweater that I ordered was so cozy and cool.
My parcel with the denim overalls from fashion nova just came in today and they look so beautiful. I didn't expect it to be shipped so fast. Cool!
The best pink bags on my closet are from fashionnova and the new one I bought last weekend was even lovelier. Thank you so much for the fast delivery.
I have never seen glass shoes as pretty as the ones here at FN. Everything here seems so well put together, including the romper sets I got. Fast delivery, too.
I always shop here at Fashion Nova whenever I'm looking for fashionable belts to go with my daily outfits. The new ones I got were pretty sturdy.
Thanks for the prompt delivery! The best offshoulders are with me now, god they're beautiful. I can't wait for my other packages. I hope they'll be as lovely.
I was looking for worthwhile trenchcoats to invest with when I came upon FASHIONNOVA. This shop is amazing, I got my items already and they wete super beautiful and sturdy, too.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

