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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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If you still have doubts and other negative things with fashion nova, I suggest you remove it and instead just go with it and let fashionnova take care of your orders. Seriously, their prices are really low and I just checked out 10 minutes ago. IDK about you, but now Im just waiting for it to arrive in just 3 days.
So, my husband and I just moved in so we got limited funds to spend and I need urgent casual clothings and luckily, they site offers them in such low prices in great quality. I personally think that this site must be a scam cause its too good to be true but it turns out that I was wrong. I tried it and they really are legit. So sorry for the first impression FN!
There is no way to get a response from them that is un-automated and unique to your problem. They simply couldn't be bothered about your query or complaint. If you're looking for customer service, Fashion Nova is not the place for you
This site is one of my favorite shopping outlet because of the simplicity of how to order a fashion attire. The pricing is exceptional and it is notable because there are a lot of woman who loves affordable prices more than anything. Frequent sales and discounts are also happening here! Really looks like the same as physical stores, only this one is online.
They make every dresses look elegantly sexy! They show off some of their body and some might find it amazing while some might find it a bit off. I personally prefer those offer the conservative ones thats why I have ordered a piece last week, just for a trial. I may not look like a model but I have a great body and the dress I ordered (green) really does compliments with my skin tone and body shape, Great one!
That 2 day shipping of yours really did made a lot of changes in my lifestyle. Thanks to it, I can plan my day to be more productive. The tops I also order looks good! The colors doesnt fade away that much. Like!
With just a laptop and internet connection, you can reach through a lot already and can order a wide array of clothings at your very own choice! Im always on the go so fashion nova is always in my calendar, I always order dresses here so I can approve of the quality.
Never thought that this black dress I have ordered last month will last long when used for dancing. I dont usually order dancing clothes online thatll be used for ballroom but fashion nova is an exception. Will order more different colors like this!
Best friend and I oftenly shops together
We use her macbook to order stuff here in your site and what we love most is ordering matching dresses and other fashion apparels! We two are also socialites so we need new clothings for our Instagram posts and fashion nova did helped a lot in that discrepancy. Thank you so much! Mwah!
I have been patronizing fashion nova since then and I have been a beneficiary of their two day shipping fee free! Heck, only takes them 2 days to deliver the stuff I ordered. For me it is relatively fast and I wont say no since its completely free.
They have taken action on my problem quickly and I was one happy customer that time! Happy that my call was picked up with a great tone man which whom assisted me throughout the returning process. Now, I have what I really wished for and I dont regret the return. Thanks for the awesome assistance
I hate physical stores since I am always pressured to buy when I visit them so I switch to virtual shopping and came across fashion nova. Whenever Im here, I feel safe and all of their clothes are in good condition which makes it to last long. The freedom here is what I love the most
My fashion nova experience has been well ever since I encountered their great staffs online. They have assisted me throughout my online shopping without even asking them to! Talk about being competent, huh.
Cant believe that I can still dance with this blue skirt that I have got from fashion nova. It is the same with the leggings I have ordered last month and it doesnt hinder my performance, Exactly what I was looking for for dresses. Worth my money
Its neither one of those but I can describe the jeans I have got as perfect! It is comfortable to wear and is definitely worth the price with free shipping! A worth site to check out.
The shipping is a notable service they provide since it only takes them 3 days to deliver it to any point of the world! I live somewhere in asia but regardless, they still are able to ship it within the time frame they have given. Thanks to it I can enjoy the skirt I have ordered in such a little amount of time.
I can make a lot of attires from fashion nova and that is a given fact.
All of them comes in time and if it doesnt Im always ready to call for the support to follow up with my orders. Such a professional way of providing services, I love it.
Been watching this site for some time and last week, I decided to order. I ordered the cute green mini skirt that they advertise and I need to tell you that it is worth it! My experience makes me happy and it makes me want to order more in fashion nova. Truly top notch when it comes to fashion
Above all else, fashion nova arises because of the quality service they provide for their customers and that includes me. I specifically love their 2 day shipping which makes my anxiety less and less. I really do hate waiting and this feature really helps me calm a lot. I also didnt worry for the security of my clothes because as of now, all of them comes in a perfect shape. No problems currently and Im happy with my experience
I never doubted fashion novas expertise when it comes to fashion pieces and they really are doing their best. Even their shoes are in top shape when I received it just 2 days ago. No defects or whatsoever on the flip flops I receive and I hope it will last long in my feet.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

