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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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It was probably the best thing that ever happened in my entire life, my discovery with fashion nova has raked my some benefits including their 2 day shipping that seems like a breeze to me. Will not stop using this site, ever!
They are really precise when it comes to the size and dimensions of the clothing so you can be really sure whether the one youre ordering will fit you. I tried it once and even though Im chubby, I have found the right pair for my body! It is really convenient.
Fashion nova is introvert friendly since it removes the needs for us to go out just to get some new fashion pieces. Here they can ship the dress you need right away and this is probably the reason why, me, as an introvert choosed Fashion nova.
Haleys been using the site since it was established and she told me that ever since, Her fashion expenses has been reduced! I was impressed and tried fashion nova out and it turns out she aint lying. Fashionnova really cuts the costs of having awesome dresses. Their collections are also always updated and these clothes were talking about can be shipped directly through the address provided in less than a week.
Dont get late in the party. As much as possible, Abuse fashion novas great quality clothings at such low and affordable prices really perfect for our budget. My friends and I have been using this site for long and I approve that it is legit and effective. Great quality dresses in great prices is always a great steal.
My engagement dinner is this Saturday. I ordered clothes from fashion nova and they claimed my package was sent but really nothing was sent. I tried emailing because they are slick and have no number. The pass 3 weeks and still no response. I will never order from fashion nova again in Life. I have never experienced something like this in my life.
#NOT LEGIT...! I made an order months ago on fashionNova it was a present for my GirlFriend and I never received my order it's almost 3 or 4 months since i wrote to them so many times but they never respond back to me their customer service is also crap it is real bad, i will never recommend anyone to buy stuff from fashionnova Please don't buy from this website. Please don't buy on fashionnova it is waste your money and it is not legit website
The quality of these jeans are trash! If you have ever been to a flee market you can get the same pair for less! Its like they found a vendor from Ali express to supply their stock. Let me not forget that the details of the jeans are not listed description of the pants, so... in summary if your $#*! is 57 their jeans are not for you! Their models must be 51 because the pants are short. Last but not least, my items were supposed to be shipped In 2-3 business days on November 25! I just received my shipment DECEMBER 6 from the USPS. You would think with all the money theyre raking in they would consider using fedex for faster shipping or UPS. But I digress... if youre looking for quality jeans for your moneys worth go else where.
This is sooooooooo crazy. The item didn't fit so I returned back to them but, they don't send gift card at all. This is sooo crazy.
I'm an avid online shopper and I would highly discourage anyone from making a purchase from this outlet. They do not deliver as promised and customer service is nonexistent. Seriously - spare yourself from my mistake and order from anywhere else.
Also - the good reviews on here look fake. Hundreds of people don't post amazing reviews following mass terrible execution. If it doesn't make sense, it's not true - be weary.
Recently they just taking orders and people money but no shipment, I think something wrong cause no one answered no response, just taking orders and money
I have been ordering from this company for years but i have not spoken to automatic email as much as i have this past year! I mean more money worse service like whats up with that? I ordered Nov 26 its been 8 business days as of today and my order still says unfulfilled. That means ladies once its actually filled it will take 2 days for the extra shipping charge i paid for to arrive. At this point f this company.
Ordered a jumpsuit that I needed 2 weeks from cyber Monday. I ordered my item on cyber Monday and was told it would take 7 business days to ship. Almost 11 days later and my item has not even shipped yet meanwhile I applied for 2 day shipping and now I won't get my item in time for a Christmas party. I had emailed them asking what was going on and if I can possibly get my item in time and I received no email back. Sadly, this is my first item I have ever ordered off of fashion nova and I am deeply disappointed.
They have great clothes that are reasonably priced. I was a big fan, But unfortunately I ordered on Cyber Monday like a lot of other people, 10 days later i still dont have a tracking number. The phone number they have doesnt even work, its an automatic message. If youre making this much money you should be able to keep up with the orders and be organized!
Like others have said, I ordered on Black Friday and Cyber Monday. Order hasn't even been shipped, even though I qualified for 2 day shipping. They should've been better prepared.
I was actually shocked when I have found out that mom also uses the site! Now we can the common ground and she sometimes consults me what to order. So happy that FN brought us two closer than before, Thanks a lot!
And it is a good addiction for them. It even seems like I also got it and so far so good! I barely order dresses but there tops are top-notch! Not to shabby and not to hot to wear, a worth it addiction.
I never knew my size before I order or whether the lingerie will fit me but, I said whatever, So I proceeded to order it still. Got no regrets now since the black lingerie I have ordered looks great on me and fits me perfectly.
Yes, you can make purchases anywhere since fashion nova is an online shop! With just a debit or credit card, everything is possible and any clothing or fashion pieces can be obtained internationally via shipping without any additional fees or cost. Isnt it worth?
I have been literally across the net finding the best site to order and fashion nova is by far the best of the best that I have found. I cant say more to their collection because it is so big that itll take days to browse everything in it. Shipping-wise, it was top-notch. No more things to say.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

