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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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Washington
1 review
0 helpful votes
Follow Priscilla T.
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It was probably the best thing that ever happened in my entire life, my discovery with fashion nova has raked my some benefits including their 2 day shipping that seems like a breeze to me. Will not stop using this site, ever!

Date of experience: December 6, 2017
Massachusetts
1 review
0 helpful votes
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They are really precise when it comes to the size and dimensions of the clothing so you can be really sure whether the one youre ordering will fit you. I tried it once and even though Im chubby, I have found the right pair for my body! It is really convenient.

Date of experience: December 6, 2017
Maryland
1 review
0 helpful votes
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Fashion nova is introvert friendly since it removes the needs for us to go out just to get some new fashion pieces. Here they can ship the dress you need right away and this is probably the reason why, me, as an introvert choosed Fashion nova.

Date of experience: December 6, 2017
Massachusetts
1 review
0 helpful votes
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Haleys been using the site since it was established and she told me that ever since, Her fashion expenses has been reduced! I was impressed and tried fashion nova out and it turns out she aint lying. Fashionnova really cuts the costs of having awesome dresses. Their collections are also always updated and these clothes were talking about can be shipped directly through the address provided in less than a week.

Date of experience: December 6, 2017
North Carolina
1 review
0 helpful votes
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Dont get late in the party. As much as possible, Abuse fashion novas great quality clothings at such low and affordable prices really perfect for our budget. My friends and I have been using this site for long and I approve that it is legit and effective. Great quality dresses in great prices is always a great steal.

Date of experience: December 6, 2017
New York
1 review
1 helpful vote
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The worse
December 7, 2017

My engagement dinner is this Saturday. I ordered clothes from fashion nova and they claimed my package was sent but really nothing was sent. I tried emailing because they are slick and have no number. The pass 3 weeks and still no response. I will never order from fashion nova again in Life. I have never experienced something like this in my life.

Date of experience: December 6, 2017
Ireland
1 review
1 helpful vote
Follow andro m.
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#NOT LEGIT...! I made an order months ago on fashionNova it was a present for my GirlFriend and I never received my order it's almost 3 or 4 months since i wrote to them so many times but they never respond back to me their customer service is also crap it is real bad, i will never recommend anyone to buy stuff from fashionnova Please don't buy from this website. Please don't buy on fashionnova it is waste your money and it is not legit website

Date of experience: December 6, 2017
Texas
1 review
1 helpful vote
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WTF! Did I just buy?
December 7, 2017

The quality of these jeans are trash! If you have ever been to a flee market you can get the same pair for less! Its like they found a vendor from Ali express to supply their stock. Let me not forget that the details of the jeans are not listed description of the pants, so... in summary if your $#*! is 57 their jeans are not for you! Their models must be 51 because the pants are short. Last but not least, my items were supposed to be shipped In 2-3 business days on November 25! I just received my shipment DECEMBER 6 from the USPS. You would think with all the money theyre raking in they would consider using fedex for faster shipping or UPS. But I digress... if youre looking for quality jeans for your moneys worth go else where.

Date of experience: December 6, 2017
California
1 review
0 helpful votes
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Unprofessional
December 6, 2017

This is sooooooooo crazy. The item didn't fit so I returned back to them but, they don't send gift card at all. This is sooo crazy.

Date of experience: December 6, 2017
California
1 review
6 helpful votes
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DO NOT SHOP HERE
December 6, 2017

I'm an avid online shopper and I would highly discourage anyone from making a purchase from this outlet. They do not deliver as promised and customer service is nonexistent. Seriously - spare yourself from my mistake and order from anywhere else.

Also - the good reviews on here look fake. Hundreds of people don't post amazing reviews following mass terrible execution. If it doesn't make sense, it's not true - be weary.

Date of experience: December 6, 2017
California
2 reviews
4 helpful votes
Follow Termeh K.
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Recently they just taking orders and people money but no shipment, I think something wrong cause no one answered no response, just taking orders and money

Date of experience: December 6, 2017
California
1 review
3 helpful votes
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I have been ordering from this company for years but i have not spoken to automatic email as much as i have this past year! I mean more money worse service like whats up with that? I ordered Nov 26 its been 8 business days as of today and my order still says unfulfilled. That means ladies once its actually filled it will take 2 days for the extra shipping charge i paid for to arrive. At this point f this company.

Date of experience: December 6, 2017
New York
1 review
8 helpful votes
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Slacking
December 6, 2017

Ordered a jumpsuit that I needed 2 weeks from cyber Monday. I ordered my item on cyber Monday and was told it would take 7 business days to ship. Almost 11 days later and my item has not even shipped yet meanwhile I applied for 2 day shipping and now I won't get my item in time for a Christmas party. I had emailed them asking what was going on and if I can possibly get my item in time and I received no email back. Sadly, this is my first item I have ever ordered off of fashion nova and I am deeply disappointed.

Date of experience: December 6, 2017
Massachusetts
1 review
10 helpful votes
Follow Joanne M.
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They have great clothes that are reasonably priced. I was a big fan, But unfortunately I ordered on Cyber Monday like a lot of other people, 10 days later i still dont have a tracking number. The phone number they have doesnt even work, its an automatic message. If youre making this much money you should be able to keep up with the orders and be organized!

Date of experience: December 6, 2017
Illinois
1 review
7 helpful votes
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Late order.
December 6, 2017

Like others have said, I ordered on Black Friday and Cyber Monday. Order hasn't even been shipped, even though I qualified for 2 day shipping. They should've been better prepared.

Date of experience: December 6, 2017
Utah
1 review
1 helpful vote
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Mommy supports FN!
December 6, 2017

I was actually shocked when I have found out that mom also uses the site! Now we can the common ground and she sometimes consults me what to order. So happy that FN brought us two closer than before, Thanks a lot!

Date of experience: December 6, 2017
Texas
1 review
0 helpful votes
Follow Sandra K.
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And it is a good addiction for them. It even seems like I also got it and so far so good! I barely order dresses but there tops are top-notch! Not to shabby and not to hot to wear, a worth it addiction.

Date of experience: December 6, 2017
New York
1 review
0 helpful votes
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Fit lingeries!
December 6, 2017

I never knew my size before I order or whether the lingerie will fit me but, I said whatever, So I proceeded to order it still. Got no regrets now since the black lingerie I have ordered looks great on me and fits me perfectly.

Date of experience: December 6, 2017
California
1 review
0 helpful votes
Follow Bernadette B.
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Yes, you can make purchases anywhere since fashion nova is an online shop! With just a debit or credit card, everything is possible and any clothing or fashion pieces can be obtained internationally via shipping without any additional fees or cost. Isnt it worth?

Date of experience: December 6, 2017
California
1 review
0 helpful votes
Follow Toni M.
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I have been literally across the net finding the best site to order and fashion nova is by far the best of the best that I have found. I cant say more to their collection because it is so big that itll take days to browse everything in it. Shipping-wise, it was top-notch. No more things to say.

Date of experience: December 6, 2017