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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Been buying retail goods from fashion nova for some time now
The site is very helpful specially for beginners who wants to try online shopping for the first time and, for me, a veteran shopper, I also personally find this so helpful. They have a great line of item to choose from good for retails. The timing they have for shipping is more than perfect!
I feel like buying here gives me a lot of incentives and almost like rewards! I have saved a lot in here which i have used to so many things! So if you're finding a site to save more money, this one is definitely perfect for you
I have checked the pictures and descriptions because I really have anxiety and I am unsure whether to engage into ordering here. Every product you buy is so exact to what they are presenting on the site. They are also transparent when it comes to orders and like the tracking numbers and such. So glad to order here.
Bought a bunch of dresses here to add to my daily fashion trends and I was very pleased when they came. They also endorse free shipping and nothing can go wrong with their cheap and very affordable price.
Everything that i have purchased so far came on top notch quality in great and safe packaging. I recommend this to anyone 100 percent! And I have returned this more often to shop for more and hopefully to score some great deals and discounts.
An advertisement brought me here, the dress on it is so catchy and beautiful. They were so eye catching that I even decided to purchase right away! I bought two dresses and 1 pair of jeans! The other one looks great with a gorg pattern. Will prolly return here to shop for more.
They have a lot of inexpensive items that can be shipped immediately! Perfect for an office gal like me who's always on the go. All I should do is wait for it and pay! Really glad about their service
They have cheap clothing here! I feel differently and whenever I order, I always feel rewarded and that's what the feeling I have always finding so It is confirmed to me that I will order more and more!
I have shopped a few times already in her and I could proudly say that I like it. Apart from these super trendy clothing, they also offer free shipping of those, my ordered dresses. It reaches my house in no time like 2-4 days.
I am with all those guys who ordered stuff since November 24 and they haven't gotten any information about when the clothes is going to be shipped! They sent me an email giving me a 40% to spend more money instead of giving me the option of cancelling my order. I was trying to be patient but this is getting crazy... Those 5 star reviews are either fake or they placed orders after cyber Monday and Black Friday.
Had some problems with my clothing because it wasn't what I have ordered! So i calmed down and decided to consult the customer service to which they have greatly and kindly assisted me thru the whole process, got my item returned immediately and received what I really want, thanks!
Never thought it could get any better than this! They got my item delivered even though i am far but they have shipped it in time with no problems at all! Glad i made this step and would never hesitate again.
Christmas is nearing and so does holiday so its good to plan ahead of time. Mines plan was to shop here in fashion nova and give them as gifts to my gals! Im sure theyd be happy because I know that fashion nova makes everyone happy!
Its been over 2 weeks since I've ordered from them, still has not shipped. Every time I order from them some of the items are missing. Instead of refunding me they send me a gift card. Not okay. Really annoyed with them.
When will I receive my order I ordered December 4,2017 and they keep tell me seven days business days so just trying to see when Im going to get my
Love how they don't have hidden charges or fee at all, they just indicate an item's price and their you go! It is also trusted and safe to make transactions because they are a well equipped company that is capable to deliver such outstanding services in no time.
The primarily trigger of my ordering cycle here is the reviews from the community and yeah, they were all correct. Spent a total of 300 USD already here and has no regrets at all. I can proudly say that they all arrived in time, without any problems at all.
Whenever I need clothes, I always love getting here in fashion nova because they have great outfits at awesome and friendly prices. The site also seems friendly and sassy at the same time so you won't be intimidated by to order; highly recommend this to everyone.
Really do love shopping here in this site and with this, I don't need to spend a lot of bucks to get a stylish outfit. They are also able to captivate any eye around whenever I walk on the outskirts. Worth it for my fashionnova!
It's my very first time to shop here and i am expecting good things. I wasn't wrong. Items shipped arrived (usually, 2 to 4 days) on predicted time and i am contented with my products. Looking forward for more checkouts!
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

