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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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Wyoming
1 review
0 helpful votes
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Great retails!
December 11, 2017

Been buying retail goods from fashion nova for some time now
The site is very helpful specially for beginners who wants to try online shopping for the first time and, for me, a veteran shopper, I also personally find this so helpful. They have a great line of item to choose from good for retails. The timing they have for shipping is more than perfect!

Date of experience: December 10, 2017
Colorado
1 review
0 helpful votes
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Super site
December 11, 2017

I feel like buying here gives me a lot of incentives and almost like rewards! I have saved a lot in here which i have used to so many things! So if you're finding a site to save more money, this one is definitely perfect for you

Date of experience: December 10, 2017
Arizona
1 review
0 helpful votes
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Jaw dropping quality
December 11, 2017

I have checked the pictures and descriptions because I really have anxiety and I am unsure whether to engage into ordering here. Every product you buy is so exact to what they are presenting on the site. They are also transparent when it comes to orders and like the tracking numbers and such. So glad to order here.

Date of experience: December 10, 2017
Texas
1 review
0 helpful votes
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Bought a bunch of dresses here to add to my daily fashion trends and I was very pleased when they came. They also endorse free shipping and nothing can go wrong with their cheap and very affordable price.

Date of experience: December 10, 2017
Massachusetts
1 review
0 helpful votes
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Perfect for wanderlust!
December 11, 2017

Everything that i have purchased so far came on top notch quality in great and safe packaging. I recommend this to anyone 100 percent! And I have returned this more often to shop for more and hopefully to score some great deals and discounts.

Date of experience: December 10, 2017
California
1 review
0 helpful votes
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An advertisement brought me here, the dress on it is so catchy and beautiful. They were so eye catching that I even decided to purchase right away! I bought two dresses and 1 pair of jeans! The other one looks great with a gorg pattern. Will prolly return here to shop for more.

Date of experience: December 10, 2017
California
1 review
0 helpful votes
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They have a lot of inexpensive items that can be shipped immediately! Perfect for an office gal like me who's always on the go. All I should do is wait for it and pay! Really glad about their service

Date of experience: December 10, 2017
Texas
1 review
0 helpful votes
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Cheapness and uniqueness
December 11, 2017

They have cheap clothing here! I feel differently and whenever I order, I always feel rewarded and that's what the feeling I have always finding so It is confirmed to me that I will order more and more!

Date of experience: December 10, 2017
Massachusetts
1 review
0 helpful votes
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I have shopped a few times already in her and I could proudly say that I like it. Apart from these super trendy clothing, they also offer free shipping of those, my ordered dresses. It reaches my house in no time like 2-4 days.

Date of experience: December 10, 2017
Washington
1 review
1 helpful vote
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I want my money back!
December 11, 2017

I am with all those guys who ordered stuff since November 24 and they haven't gotten any information about when the clothes is going to be shipped! They sent me an email giving me a 40% to spend more money instead of giving me the option of cancelling my order. I was trying to be patient but this is getting crazy... Those 5 star reviews are either fake or they placed orders after cyber Monday and Black Friday.

Date of experience: December 10, 2017
Georgia
1 review
0 helpful votes
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Great customer service
December 11, 2017

Had some problems with my clothing because it wasn't what I have ordered! So i calmed down and decided to consult the customer service to which they have greatly and kindly assisted me thru the whole process, got my item returned immediately and received what I really want, thanks!

Date of experience: December 10, 2017
Illinois
1 review
1 helpful vote
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Never thought it could get any better than this! They got my item delivered even though i am far but they have shipped it in time with no problems at all! Glad i made this step and would never hesitate again.

Date of experience: December 10, 2017
New Jersey
1 review
0 helpful votes
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Christmas is nearing and so does holiday so its good to plan ahead of time. Mines plan was to shop here in fashion nova and give them as gifts to my gals! Im sure theyd be happy because I know that fashion nova makes everyone happy!

Date of experience: December 10, 2017
Pennsylvania
1 review
2 helpful votes
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Its been over 2 weeks since I've ordered from them, still has not shipped. Every time I order from them some of the items are missing. Instead of refunding me they send me a gift card. Not okay. Really annoyed with them.

Date of experience: December 10, 2017
Illinois
2 reviews
0 helpful votes
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When will I get my items
December 11, 2017

When will I receive my order I ordered December 4,2017 and they keep tell me seven days business days so just trying to see when Im going to get my

Date of experience: December 10, 2017
New York
1 review
0 helpful votes
Follow Lynda H.
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Love how they don't have hidden charges or fee at all, they just indicate an item's price and their you go! It is also trusted and safe to make transactions because they are a well equipped company that is capable to deliver such outstanding services in no time.

Date of experience: December 10, 2017
North Carolina
1 review
0 helpful votes
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The primarily trigger of my ordering cycle here is the reviews from the community and yeah, they were all correct. Spent a total of 300 USD already here and has no regrets at all. I can proudly say that they all arrived in time, without any problems at all.

Date of experience: December 10, 2017
Massachusetts
1 review
0 helpful votes
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Wonderful store
December 11, 2017

Whenever I need clothes, I always love getting here in fashion nova because they have great outfits at awesome and friendly prices. The site also seems friendly and sassy at the same time so you won't be intimidated by to order; highly recommend this to everyone.

Date of experience: December 10, 2017
Wisconsin
1 review
0 helpful votes
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Really do love shopping here in this site and with this, I don't need to spend a lot of bucks to get a stylish outfit. They are also able to captivate any eye around whenever I walk on the outskirts. Worth it for my fashionnova!

Date of experience: December 10, 2017
Georgia
1 review
0 helpful votes
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1st time shopper here
December 11, 2017

It's my very first time to shop here and i am expecting good things. I wasn't wrong. Items shipped arrived (usually, 2 to 4 days) on predicted time and i am contented with my products. Looking forward for more checkouts!

Date of experience: December 10, 2017