I am unfortunately part of the group of people who ordered from Fashion Nova for Cyber Monday. I was super excited because this was my first time ever ordering from them and I've seen so many great reviews of their products online and I wanted to get my hands on some cute clothes. I've also reached out to their customer service and got an e-mail saying it would take up to 7 business days to process but it's now been 10 and my order still hasn't even been shipped. I've tried to be patient but this is ridiculous. I've literally received the rest of my orders a week ago so there's no excuse. I'm going to do a fraud dispute with my bank as well because this is bs and I honestly don't even want my order anymore. Oh, and their return policy is a joke.

For my over $300 order that I placed on November 25th, I contacted them the other day (when I made my first review) and let them know that on December 12th (TODAY) I'll be filing a chargeback dispute with my bank if they don't ship my order. It has been 3 weeks! They clearly didn't give a *******@mn because they still sent the same email saying my order will be shipped in '5 more business days'... but it's already been nearly 3 WEEKS.

They ruined my Holidays, I was so excited for all these clothes. So now I'm having to rush and re-create items similar to my order elsewhere. I'm going on F21 and prettylittlething to try to find similar clothes :( THANKS FASHION NOVA, ENJOY THE CHARGEBACK! GUESS MY $300 WASN'T IMPORTANT

Ladies REMEMBER. Your bank is to PROTECT you. You can dispute any charge!

****AMENDMENT**** I reviewed the company on GLASSDOOR and FN treats employees like $#*! no wonder the customers are experiencing such piss poor service(s). The CEO RICHARD SAGHIAN is known for berating his employees in public and causing TOXICITY in the workplace. *****

I placed an order 11/19 received confirmation and a tracking # on 11/22 to show the order was mailed and I'm still waiting for this order to arrive. There are many folks posting that they placed orders mid to late November and have yet to receive ANYTHING. At least respond to our e-mails, calls and update us with a status on our orders your silence is unprofessional. Deleting customers reviews off social media, blocking people from your social media pages and inflating your reviews over the internet is not good business practice Fashion Nova.

Glad to know I'm not the only one dealing with this but sad to see so many people who haven't received their items. I made two orders, one on the 27th and one on the 29th. The 29th package has arrived while it it's two weeks later and still nothing on the first package. I'm so irritated. How do you send the second one and not the first? Especially if you're hiding behind the "we're overwhelmed" excuse. Seems to me you should've sent the order placed on the 27th first. I received a 40% off coupon code but I mean, if I use it, when will I get my items? February?

I made an order on Nov 27th 2017 and today is Dec. 11th and have not yet received my items. The first time I ever ordered there they sent me the wrong item them I have to pay to send it back to them to get the correct item. They messed my order up not me, so why should I have to pay for their mistake? Their customer service really SUCKS. You cannot even speak to anyone. When you email them they will send you a standard email saying your items will be there shortly. Fasho Nova has really put a bad taste in my mouth!

It has been 11 business days since I made my order on Black Friday Nov 24th.
I got a message that my order was going to take up to 7 business days due to the "overwhelming demand this holiday season" (Considering that I order the same day from: Macys, Kohls, Amazon, Missguided, Lacoste, and they already all arrived) I emailed customer service, asking for help, because I needed this order by December 9. No one helped. After 9 business days they shipped it, REGULAR shipping. So so disappointed about their customer service. I needed my dress for a really special occasion, and I had to go and buy another one, because my order has NOT even arrived yet today Dec 11. TERRIBLE SERVICE!