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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Nothing screams gay and proud than my newly bought pink glitter heels. I love it to bits. Fashionnova never fail to surprise me with their items all the time.
Faux jackets here at fashion nova are very flattering and my newly purchased peach faux was no exception. Great customer care service, too.
The buttons on the website are very convenient. The ease of use, the ease of transactions make me want to come back for more. My favorite items would be the dresses. They're so comfortable to wear. The delivery's great, too.
Fashionnova should be shut be shut down there return policy is BS if you order something and decide to return for any reason if it ends in certain numbers after discount code it's considered final sale even if the item was not a final sale item that make absolutely no sense on top of you having to pay for your shipping return you will only get store credit not a refund on card used what if you don't want to purchase anything else from them, I never in my life heard of a return policy like this they really are robbing people they either need to change their return policy or SHUT THEM DOWN for stealing from their customers
Fast delivery, great services. My transactions are so easy to process and the materials used for the products are so rich. I love almost everything here.
The new additions to the top collection are so colorful and very vibrant. I love the vibe they exude and my purchases screams the same energy. My tops were lovely, thank you for the speedy delivery.
The quality of their products are good. They really find ways to let you choose what's best for you. And their delivery time is really fast too. Good clothes, great services.
I am so addicted to fashionnova's sweater collection that I have to buy three pieces on the weekend. They were wonderful, thank you fashionnova.
I was shocked at how convenient it is to buy at fashion nova. I just click the things I like to ordwe, put my payment method, and then wait for 3 days then my goods have arrived on my porch. Thanks, fashion nova!
I really appreciate Fashion Nova's services. They update me about my order to make sure I receive them right on schedule. They make sure you get your end of the deal
Fashionnova offers tops and jeans with different styles and sizes. I love how they cater to plus-size women like myself and my orders always come to me in time.
Fashion Nova's black slide sandals are the best pair of sandals I got from this shop ever since my first purchase two months ago.
Who wouldn't fall in love with Fashionnova's bronze satin rompers? They fit me so well, too. I love how they show off my curves and are just so soft to the skin.
The black shine top that I got on my recent purchases is a great addition to my wardrobe blouses. It's one of my favorites now, so cute.
I have ordered items multiple times from fashion Nova with no problems. Recently I was able to visit one of the Fashion Nova stores in LA before Christmas. So, I thought it was a good idea to get gift cards for my 2 girls for Christmas since they are always ordering from there as well. Well, because the gift card was bought in store it cannot be used to purchase items online. I am very pissed off about this because when the cards were purchased, nothing of the sort was not stated! AND, to top it off my girls live on the East Coast so I just wasted money for something that cannot be used!
I wish I could rate them 0 stars. I spent $150. Returned most of it because it was either damaged with black ink or too small. They charged me $8 shipping to return. I paid. Almost 2 months later they're telling me I never returned anything and they can't track it, but I followed their online return procedure AND paid for return shipping. I am not happy with them. They are very hard to get in contact with AND only seem to respond to emails with pre-scripted responses.
After my third purchases, I'm thinking about getting more items here at fashionnova. They're just so good, the quality never betrays.
The only time I liked anything with a snake description to it was when I was buying fashionnova's rainbow snake boots two weeks ago. I just couldn't resist how beautiful they were.
FN's ivory lace bandeau is so me, I love how this shop understands my style so much. I'm so happy with my recent purchases, it couldn't get any better.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

