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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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New Jersey
1 review
1 helpful vote
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Pink glitter heels
January 7, 2020

Nothing screams gay and proud than my newly bought pink glitter heels. I love it to bits. Fashionnova never fail to surprise me with their items all the time.

Date of experience: January 6, 2020
Florida
1 review
0 helpful votes
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Flattering
January 7, 2020

Faux jackets here at fashion nova are very flattering and my newly purchased peach faux was no exception. Great customer care service, too.

Date of experience: January 6, 2020
Texas
1 review
0 helpful votes
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Very convenient
January 7, 2020

The buttons on the website are very convenient. The ease of use, the ease of transactions make me want to come back for more. My favorite items would be the dresses. They're so comfortable to wear. The delivery's great, too.

Date of experience: January 6, 2020
North Carolina
1 review
2 helpful votes
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SHUT IT DOWN
January 7, 2020

Fashionnova should be shut be shut down there return policy is BS if you order something and decide to return for any reason if it ends in certain numbers after discount code it's considered final sale even if the item was not a final sale item that make absolutely no sense on top of you having to pay for your shipping return you will only get store credit not a refund on card used what if you don't want to purchase anything else from them, I never in my life heard of a return policy like this they really are robbing people they either need to change their return policy or SHUT THEM DOWN for stealing from their customers

Date of experience: January 6, 2020
Ohio
1 review
1 helpful vote
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Rich
January 6, 2020

Fast delivery, great services. My transactions are so easy to process and the materials used for the products are so rich. I love almost everything here.

Date of experience: January 5, 2020
Virginia
1 review
0 helpful votes
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Colorful
January 6, 2020

The new additions to the top collection are so colorful and very vibrant. I love the vibe they exude and my purchases screams the same energy. My tops were lovely, thank you for the speedy delivery.

Date of experience: January 5, 2020
Arizona
1 review
0 helpful votes
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Good quality
January 6, 2020

The quality of their products are good. They really find ways to let you choose what's best for you. And their delivery time is really fast too. Good clothes, great services.

Date of experience: January 5, 2020
North Carolina
1 review
0 helpful votes
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Addicted
January 6, 2020

I am so addicted to fashionnova's sweater collection that I have to buy three pieces on the weekend. They were wonderful, thank you fashionnova.

Date of experience: January 5, 2020
California
1 review
0 helpful votes
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Shocked
January 6, 2020

I was shocked at how convenient it is to buy at fashion nova. I just click the things I like to ordwe, put my payment method, and then wait for 3 days then my goods have arrived on my porch. Thanks, fashion nova!

Date of experience: January 5, 2020
California
1 review
0 helpful votes
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End of the deal
January 6, 2020

I really appreciate Fashion Nova's services. They update me about my order to make sure I receive them right on schedule. They make sure you get your end of the deal

Date of experience: January 5, 2020
Mississippi
1 review
0 helpful votes
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Different styles
January 6, 2020

Fashionnova offers tops and jeans with different styles and sizes. I love how they cater to plus-size women like myself and my orders always come to me in time.

Date of experience: January 5, 2020
California
1 review
1 helpful vote
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Fashion Nova's black slide sandals are the best pair of sandals I got from this shop ever since my first purchase two months ago.

Date of experience: January 5, 2020
Florida
1 review
1 helpful vote
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Bronze satin rompers
January 6, 2020

Who wouldn't fall in love with Fashionnova's bronze satin rompers? They fit me so well, too. I love how they show off my curves and are just so soft to the skin.

Date of experience: January 5, 2020
Wisconsin
1 review
1 helpful vote
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Black shine top
January 6, 2020

The black shine top that I got on my recent purchases is a great addition to my wardrobe blouses. It's one of my favorites now, so cute.

Date of experience: January 5, 2020
California
1 review
0 helpful votes
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I have ordered items multiple times from fashion Nova with no problems. Recently I was able to visit one of the Fashion Nova stores in LA before Christmas. So, I thought it was a good idea to get gift cards for my 2 girls for Christmas since they are always ordering from there as well. Well, because the gift card was bought in store it cannot be used to purchase items online. I am very pissed off about this because when the cards were purchased, nothing of the sort was not stated! AND, to top it off my girls live on the East Coast so I just wasted money for something that cannot be used!

Date of experience: January 5, 2020
District of Columbia
1 review
28 helpful votes
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SCAM!
January 2, 2020

I wish I could rate them 0 stars. I spent $150. Returned most of it because it was either damaged with black ink or too small. They charged me $8 shipping to return. I paid. Almost 2 months later they're telling me I never returned anything and they can't track it, but I followed their online return procedure AND paid for return shipping. I am not happy with them. They are very hard to get in contact with AND only seem to respond to emails with pre-scripted responses.

Date of experience: January 2, 2020
Indiana
1 review
0 helpful votes
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Thinking about FN
December 31, 2019

After my third purchases, I'm thinking about getting more items here at fashionnova. They're just so good, the quality never betrays.

Date of experience: December 30, 2019
Pennsylvania
1 review
0 helpful votes
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Rainbow snake boots
December 31, 2019

The only time I liked anything with a snake description to it was when I was buying fashionnova's rainbow snake boots two weeks ago. I just couldn't resist how beautiful they were.

Date of experience: December 30, 2019
Indiana
1 review
0 helpful votes
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Better
December 31, 2019

The services here at fashionnova are so much better than any other shops online, plus the items are of high quality.

Date of experience: December 30, 2019
Arizona
1 review
0 helpful votes
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Ivory lace bandeau
December 31, 2019

FN's ivory lace bandeau is so me, I love how this shop understands my style so much. I'm so happy with my recent purchases, it couldn't get any better.

Date of experience: December 30, 2019