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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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Oklahoma
1 review
1 helpful vote
Follow Mamie S.
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This place is absolutely safe. The service is amazing and it has never disappointed me. I will definitely buy more here again.

Date of experience: June 5, 2018
California
1 review
1 helpful vote
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Excellent
June 5, 2018

Has very good service and prompt delivery. Quality of items is always very high, I love fashionnova. They sell great quality stuffs

Date of experience: June 5, 2018
California
1 review
1 helpful vote
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Overall - Great!
June 5, 2018

I love how there is such a wide range of products available on Fashionnova, many of which can be great especially when they have discounts ongoing! The shipping is timely and the packaging is sturdy. Wished they'd give more free items with purchase though.

Date of experience: June 5, 2018
California
1 review
1 helpful vote
Follow Maxine W.
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Pretty good site for now. I have to wait till see I see the product I've ordered, but so far so good :) thanks fashionnova!

Date of experience: June 5, 2018
Utah
1 review
1 helpful vote
Follow Silvia B.
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I love fashionnova! I have been buying from this website for several years. Prices are reasonable and there are always sales and freebies with your order.

Date of experience: June 5, 2018
New York
1 review
1 helpful vote
Follow Mercedes P.
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Good, very fast, a lot of products. I like and will be share with friends, lots of products to choose from and fast delivery!

Date of experience: June 5, 2018
Florida
1 review
1 helpful vote
Follow Joy D.
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This is a website where you can find your fashion. I just wish that I could organize my wish list on fashionnova.

Date of experience: June 5, 2018
California
1 review
1 helpful vote
Follow Molly R.
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Love the product
June 5, 2018

Love the product.

Great quality and craftsmanship! Bought two and they both function flawlessly and much better than I anticipated! Contemplating adding a few more to my wardrobe! I highly recommend them.

Date of experience: June 5, 2018
California
1 review
1 helpful vote
Follow Melissa J.
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FN is a great company, Customer Service is the most helpful and courteous of any vendor I have ever dealt with. They stand behind their products, make changes and substitutions until the customer is satisfied. Cannot say enough great things about this company, products and their staff.

Date of experience: June 4, 2018
California
1 review
1 helpful vote
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Nice clothing
June 5, 2018

Nice clothing but sometimes the quality doesnt match the pictures, huge selection from very clever and interesting products!

Date of experience: June 4, 2018
Germany
1 review
1 helpful vote
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So far so good
June 5, 2018

So far so good, I have not had any complaints about shipping time, pricing, or quality! I generally look forward to their sales and I like the variety of items they carry. Looking forward to doing more business with them!

Date of experience: June 4, 2018
Florida
1 review
1 helpful vote
Follow Desiree G.
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Professional with lots of sales/discounts and convenient clothes found on the site for easier buying. Many product reviewers give valuable input under the listings and give off a trustworthy, homely feel.

Date of experience: June 4, 2018
California
1 review
1 helpful vote
Follow Paula O.
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When I made mistake and ordered a shirt too small, they took it back and sent right size. Can't get and better (or more right) than that. And, that wrong sized shirt was on sale at a terrific price, too.

Date of experience: June 4, 2018
Massachusetts
1 review
1 helpful vote
Follow Stephanie B.
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Good reward program, excellent choice of products and great prices! This is the only place I buy my fashion clothes from! :)

Date of experience: June 4, 2018
New York
1 review
1 helpful vote
Follow Christie G.
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Still surprises me
June 5, 2018

Very on trend and affordable; also good if you're just looking to experiment and don't want to shell out an exorbitant amount for a trend. The only thing stopping me from giving it five stars is the inefficiency of the interface and inflexibility of the search function.

Date of experience: June 4, 2018
California
1 review
1 helpful vote
Follow Hilda J.
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This was probably the fifth or sixth order from Fashionnova. The prices and delivery were right where we thought they'd be, and the products are great as always.

Date of experience: June 4, 2018
Michigan
1 review
1 helpful vote
Follow Faye M.
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I love fashionnova, they have a wide selection of clothes, shoes and much more. From now on, I will always order from Fashionnova, the customer service is also very nice, once I had a question regarding my package, I was very nicely received. I always have and will recommend Fashionnova.

Date of experience: June 4, 2018
Virginia
1 review
1 helpful vote
Follow Lisa H.
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Good reward program, excellent choice of products and great prices! This is the only place I buy my lovely products from! :)

Date of experience: June 4, 2018
New York
1 review
1 helpful vote
Follow Kellie W.
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So far nothing but good things to say, great website to buy homecoming dresses and everything else! Easy website to navigate, and great products!

Date of experience: June 4, 2018
North Carolina
1 review
1 helpful vote
Follow Megan M.
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Very happy with the service and the clothing was exactly as pictured. Free shipping and coupons are always appreciated, will definitely continue ordering from fashionnova in the future!

Date of experience: June 4, 2018