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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Ordering was easy clear and no issues. Cant wait to see my purchases from fashionnova, trustworthy and easy to use!
Ive ordered at Fashionnova a couple of times now and I havent been dissapointed one single time! The quality of the products is true to what is pictured and what is detailed in the description.
I have ordered many items from this website and there were no problems whatsoever. All items were amazing and I will continue using this shop. Just check sizing tables and everything will be fine!
My cousins and friends really love the site, they've brought a bunch of stuff here. They recommended to me and I felt in love immediately! It's cheap and the quality of product has been described in detail, the shipping is also a plus point for it. I've overused my monthly money this time but I won't regret it :D
I added to the order 2x, and Fashionnova was very easy and pleasant to work with. All the orders came in very quickly. Great service.
Amazing clothes and so cheap and reliable, amazing service, amazing price and amazing quality. What more can you ask
Love their pictures they provide for all the products on the site. But wish there were more filter options. It gets a little overwhelming with the amount of products you look through to try to find what you might want...
Highly Recommended! I would recommend this company to anyone as it is easy to use and offer lots of sales.
I love shopping here since there is affordable. One of the best suppliers of interesting, original products for every taste.
Offer good price and variety of product to choose from. Whenever I can't visit, fashionnova is where I go shopping!
I never received my package and their customer service is a piece of rotting garbage. They would not answer my calls and would be very useless via email. In sum, after a few days of attempting to get my order through their useless help... its still not here.
The fact that this site only offers 'store credit' and will not refund your original method of payment is borderline fraudulent. The website claims to have "easy returns", but a $13 return shipping fee for $44 worth of merchandise is ridiculous! I certainly will not be placing any future orders here.
You guys have the worst customer service ever! I've spent over 700$ on fashion nova and I love the clothes but the customer service and lack of correct shipments has finally taken me over the edge. Never again. Too bad because id love to have my man dress in fashion nova men. Fix your system and train your employee's before starting a new line SMH
Overall nice, but a little pricey considering the quality i would urge fashionnova company to be stricter on the quality of the clothes selling online.
Very nice customer support. Speedy shipment. Thank you so much for bring me nice and great things to my country!
I loooove this store great variety of clothing and items. I just bought a cute organizer that you will never find in any us stores. Its very secure and fast plus the shipping is 3 dollars on everything! Free if you spend 25 or more plus the coupons they have sometimes. I recommend this site to every body.
Whenever something was out of stock, I would immediately receive an email with apologies and my money refund. Never received bad quality or broken things.
I would recommend buying from fashionnova to everyone! Very very trustworthy and awesome online shop.
In the years I've been buying from fashionnova, I have never had any problems. Wide range of different products, I usually buy clothes from them.
I think fashionnova is a great website to buy all my things from clothes. The delivery is also very fast and I love all the things I get on the site.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

