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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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My order was done correctly, promptly and is a great value too! I couldn't ask for better customer experience. Thank you Fashionnova!
I have been ordering from of Fashionnova for over a year and have never been disappointed in the quality of the products. I will continue to recommend them to colleagues.
Jacket arrived on a cool day, so put them on and got immediate compliments. Great looking on a high-quality jacket! Warm without being sweaty, wicks away moisture both inside and outside.
I love the clothes they all fit amazing, but be careful if u send something back. I sent something back and it said it was delivered to them but when I reached out to them they lost my return and couldn't track the package like I did. And won't issue me a refund! Ridiculous!
I know there are so many other reviews about their shipping being awesome. But I purchased something over 4 weeks ago, hoping itll be on time for my 21st which is in 2 days. Tomorrow being a Friday... it really cuts it short. I love FashionNova, but for the past 14 days, after constantly keeping an eye on my parcel tracking number, it says its been in transit to Australia... which is where I live... it kind of sucks now. I will get a refund & try another place last minute tomorrow... its a huge let down with their shipping and timing... but overall, amazing clothes!
I never had a problem with the shipping, shipping came pretty fast than the estimated arrival date and the packaging of the products were excellent.
This clothing store gives high quality pieces of clothing for a low price and the variety amazes me and I find something new every time I look on the website. Would recommend this to many friends
First time to shop on fashionnova. Can't wait to get my clothes! Great products and relatively fast shipping :)
The clothing styles they present are not the ones i can find in store where i live. They are very cute, good quality and are sold at cheap to fair prices. So glad i gave this site a try, no regrets! Would highly recommend!
I really like the style of clothing they sell and their prices are good. The quality and sizing can hit be or miss so be sure to read reviews.
I told all my friends about this site and they liked it too. Once again if you need to ease your mind look no further than here :).
If you have any doubts just use this review to put your mind at ease. Honestly I dont think ive ever found a site that made me consider spending so much money since they have so much stuff that I liked.
Now I do understand that lot of people just say stuff im a skeptic too believe me but im also a picky person and this site fits all my needs.
Everything about this site is great! From the cute and stylish clothes to the low prices and every day discount even just how easy it is to use is all amazing.
Great Design and Brilliant Colors.
I really loved the order that was just received.
Thank you Fashionnova for another job well done!
Love shopping on fashionnova. Quality is guaranteed and the shipping is great, Will come back again :)
All I would say is to look at their return policy before thinking of buying clothes, or other such things that are sensitive to sizing.
For finding really cute bras, but you need to know your size, although a chart for each brand would be nice to have since they sometimes vary
My order #******* was never delivered or it was stolen and Im requesting a reshipment of my order or a refund. Otherwise, I can report FashionNova to the FTC for fraud and they can take care of it for me. The order was placed on 5/22/18 and I was expecting the almost $200 ordered to be delivered on 5/29/18, according to their online tracking system thru Ontrac. I also received an email on the expected delivery date, stating they had delivered my package. Only that wasnt true. I was home lounging in the living room and hadnt heard a single knock at the door and no one rang the doorbell. So if the package was delivered, it was stolen off my porch. I have a feeling it was never delivered. I contacted Ontrac, terrible customer service. Even though they physically handled my package they told me it has nothing to do with them and I needed to contact FashionNova. Getting in touch with FashionNova was an even bigger pain. No one answered the phone. So I emailed them and finally got a response from Alvaro. He sent me a claim form and instructed me to complete the form and he would forward to Ontrac and in 30 days they would solve it. After a few emails, Alvaro stopped responding. What they are doing is illegal. And something must be done about it. Either make improvements or shut the company down. I strongly encourage other victims of this scam to report FashionNova to the FTC (Federal Trades Commission) that way FashionNova can be investigated.
I would say everything sold at fashionnova is great for fashion accessories, they have good prices and very good sales
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

