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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Have been using fashionnova for years... Just love it. Never disappointed. Fast shipping, and the prices are great.
Have tried other sites before but nothing compares to Fashionnova.com - service, and prices. Recommended!
I have been using Fashionnova for a long time and enjoy their excellent service - easy to order and quick delivery - sometimes with a free gift.
Always have my items in stock, and I always receive them very quickly - could not recommend highly enough!
Excellent choice for those who want to have an extremely wide variety of products for reasonable price.
I love Fashionnova. I place my order and feel it's very secure - always get a discount and purchases arrive quickly.
At this point, I'm a fashion lover. Love the range of products they have and definitely recommend. Great website!
So much Variety to choose from. Looking forward for more fun filled shopping. Nice website and great products. Thanks!
Have been frustrated trying to use some other online purchase websites recently. Really glad yours is seamless.
I really like fashionnova website. However the shipping time is a little bit slow so i rate for them 4 stars.
First time purchase from Fashionnova. Overall is alight, shipping takes long and only can able refund to store credit.
Items always correct, delivery fast, if items are unavailable they notify you as soon as they are in. Fantastic service, Thanks, FN Team!
Fast delivery, fare prices, big discounts, good products! I recommend! Luv it luv it luv it Thanks Fashionnova
So far so good. Easy to do operations at this stage. Only deal with companies who accept Paypal like Fashionnova.com
I find it's quite a hit or miss on product quality... but when something is good, it's really good. And I've definitely had a lot more hits than misses.
The quality was great, and the items were undamaged and securely packaged! I will definitely buy items from here more often
At first when I found this website I did not think it was going to live up to its expectations, but I was pleasantly surprised after receiving my items!
I enjoy browsing fashionnova. It has a variety of clothes that are currently trending and they look so chic! I have bought some products and I am satisfied with the products :)
Both times I ordered something it came damanged and horrible material.
Im never shopping on this website.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

